Hosted Call Centre 

Let us help you create powerful connections with your customers.

  • A fully modular call centre service
  • Offers software that can help run and manage your physical call centre 
  • Choose only the modules that suit your business needs 
  • Remotely access our data centre and leverage our infrastructure

To get Hosted Call Centre

Request call back

OR

Call 082 1960 to speak to a sales consultant, FREE from a Vodacom cellphone.

What is Hosted Call Centre?

  • Our Hosted Call Centre solution is a fully modular call centre service.
  • It offers call centre management software and services that you can use to run and manage your physical call centre. 
  • It?s offered on an OPEX costing model, which means no CAPEX investment .
  • Choose one or more of the modules offered by Hosted Call Centre, such as Voice Inbound or Voice outbound 
  • Includes messaging, reporting, intelligent routing, scripting and recording, plus more!

Why should I get Hosted Call Centre?

Hassle-free set-up

Just choose the modules that you need and we?ll have your call centre service up and running quickly. 


Reduced overhead costs

Save money on set-up, maintenance, technical expenses as well as hardware and software costs. 


High reliability

Built on our next-generation access fibre network, the solution guarantees high reliability and availability levels.   


Exceptionally easy to manage

A user-friendly interface allows you to configure your call centre processes without the need to employ expensive technical resources.   

How much does Hosted Call Centre cost?

  • The cost of this service depends on your business requirements 
  • To find out how much this service will cost, request a call back 


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