Some of the support mechanisms that we provide are:
Vodacom Business Partner Portal
Our website is a dynamic support tool for Vodacom partners, giving their staff a variety of product and system information, announcements, promotions, access to training and a place to acknowledge achievements.
Business support & sales assistance
Approved partners are assigned a Partner Account Manager (PAM) and have access to a dedicated support call centre for assistance with queries.
Focused training programmes are available for partners and their staff.
Branding and marketing support
Our Vodacom Marketing team provides our partners with marketing collateral as well as national marketing campaigns.
There are a number of issue-resolution support mechanisms available.