What is the Self-service enablement service?


As the primary decision-maker of your Vodacom Business account, our Self-service Enablement service gives you the ability to allow your employees to purchase bundles and services on their lines. These purchases can be made via *111#, My Vodacom online and Keyword SMS channels. This permission will significantly reduce the administrative burden of provisioning your staff lines with the Vodacom products and services they need to conduct day-to-day business tasks.


Benefits of Self-service enablement

Reduced risk of out-of-bundle rates


Reduce the risk of incurring out-of-bundle charges by removing administrative dependency.

Control employee access to self-service

Enables access to *111#, online and Keyword SMS self-service channels.

Consolidated view of business solutions

Get easy access to your enterprise products and services via our online portal.


How does it work?


Access to self-service channels will only be granted when the application form has been completed and approved by the primary decision-maker. Cancellation of access can also be processed through an application form.  To grant self-service access, download the forms below.

Once completed, submit the form to your account manager or call 082 1940 for assistance.

Authorize access to self-service channels

Download authorisation form



Cancel access to self-service channels

Complete this form to grant your employees self-service access so that they can buy bundles via USSD, My Vodacom online, My Vodacom App and Keyword SMS. Once completed, submit the form to your account manager or call 082 1940 for assistance.

Download authorisation form

Contact
us

tail [Converted]