Your Virtual CIO

IT downtime giving you and your team headaches?

A full-time IT support technician can be expensive. Simply pay a low fixed cost per employee monthly, and our Vodacom Business team will be your virtual Chief Information Officer. We’ll support your IT network so you can get on with running your business.

Vodacom Virtual CIO offers:

• Proactive monitoring
• Full remote and on-site support
• IT network auditing of your infrastructure

Choose a Virtual CIO plan and hand your IT hassles over to us.

  Request call back


  • Overview
  • Cost and Plans

Why get a Vodacom Virtual CIO?

Proactive network monitoring

We proactively monitor your network, plus you’ll have a single accountable point of contact for IT service matters – no more finger pointing!

24/7 Remote support

Enjoy peace of mind with unlimited remote support around the clock! A trained technician will take control of your PC remotely and resolve setup or configuration issues.

Infrastructure auditing

A professional audit of your IT infrastructure will be conducted. Any weaknesses or potential issues will be identified and resolved where feasible.

Want to focus more on what matters to your business? Let our Virtual CIO service handle your technology needs.

Request call back
OR
Call Customer Care on 082 1960, FREE from a Vodacom cellphone

The Virtual CIO is available in two plans; Residential CIO and SME CIO.

Residential CIO SME CIO
Costs per supported user per month (incl. VAT)* R59.00 R199.00
Unlimited 24/7 remote support**
On-site support***
Onsite – IT audit
Customer portal

* Both plans offer free coverage on up to three devices per user.
** The Residential CIO plan/option covers a maximum of two employees. The SME CIO plan covers a minimum of three employees.
*** On the Residential CIO plan, there could be instances where issues cannot be resolved remotely and an on-site visit by a technician is required. This will not be covered and a separate call-out fee of R599 (incl. VAT) will be payable by the customer.

Want to focus more on what matters to your business? Let our Virtual CIO service handle your technology needs.

Request call back
OR
Call Customer Care on 082 1960, FREE from a Vodacom cellphone

Contact
us

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