Vodacom VGE Roamer

Terms and conditions

1. Vodacom VGE Roamer is applicable only when roaming in the participating countries (see Annexure 1). In order to qualify for Vodacom VGE Roamer rates, you must ensure that you are roaming in a country that is listed as a Zone 1 Vodacom Travel Saver country. 

2. Vodacom VGE Roamer is currently only available to all Vodacom VGE customers with roaming activated. Customers must request through their administrator to have access to the Vodacom VGE Roamer service. 

3. After activation of the service, Vodacom VGE Roamer will remain the customers default roaming option when they travel until it is de-activated 

4. There is no daily subscription fee payable. 

5. The Vodacom VGE Roamer calling rate is R2.50 per minute for making a call. The SMS rate is R0.80 per SMS sent and receiving SMS’ is free (Receiving an SMS is not an event that will trigger the daily subscription fee). The roaming rate is R2.00/MB. There is no charge payable for receiving a call.

6. If a customer is not roaming on a participating Zone 1 Vodacom Travel Saver country, the applicable Vodafone World Zone Rates  will apply

7. When the customer de-activates Vodacom VGE Roamer, they will not qualify for the rates even if they are roaming in a Zone 1  Vodacom Travel Saver country, Vodafone World Zone Rates will apply.  

8. When a subscriber has been provisioned for Vodacom VGE Roamer and is roaming on an Africa Roaming network, Vodacom VGE Roamer rates will apply 

9. While roaming on any participating Zone 1 Vodacom Travel Saver country, calling Vodacom Business’s dedicated Customer Contact Centre (1940/+27821940) will be free.  

10. Customers may not have SMS roamer and Vodacom VGE Roamer active simultaneously however they are allowed to move between SMS roamer and Vodacom VGE Roamer. 

11. While roaming on any of participating Zone 1 Vodacom Travel Saver countries, accessing your voicemail (121) will be charged as a roaming call made back to South Africa each time the call is made.  

12. Vodacom VGE Roamer rates excludes premium and satellite numbers i.e. calls to these numbers will be charged at the current premium and satellite rates. 

13. The unitization for the Vodacom VGE Roamer offer will remain the same as the existing Vodafone World unitization (60:60 for voice and 10kB increments for data).

Annexure 1 – List of participating countries


Zone 1

Albania

Lesotho

Australia

Malta

Belgium

Mozambique

China

Netherlands

Czech Republic

New Zealand

Democratic Republic of Congo

Portugal

 

Egypt

Qatar

Fiji

Romania

France

Spain

Germany

Swaziland

Ghana

Switzerland

Greece

Tanzania

Hong Kong

Turkey

Hungary

United Kingdom

India

United States

Ireland

 

Italy

 

Kenya