What is GovSuite?
GovSuite is a customer-centric digital platform developed by Mezzanine, a Vodacom company, that empowers government departments to deliver services more efficiently, transparently, and responsively. By automating workflows and digitising processes, GovSuite eliminates manual paperwork and fragmented communication — enabling real-time visibility, citizen engagement, and improved service delivery.
From leave management to budget tracking, permit applications to performance monitoring, GovSuite helps build smarter public services — together.
Key Benefits
Streamlined Operations
Automate workflows and eliminate manual paperwork to improve speed, accuracy, and accountability across departments.
Real-Time Visibility
Gain last-mile insights into service delivery performance, funding impact, and operational challenges — from national to local levels.cc
Inclusive Citizen Engagement
Communicate across multiple languages and channels, with zero-rated access, ensuring every citizen can participate and benefit.
Key Features
Configurable Workflow Automation
Create and manage bespoke digital workflows for leave, budgets, applications, performance tracking, and more.
Multi-Tenant Capability
Support multiple programmes across departments — from water and electricity to education and social development — all in one platform.
Zero-Rated Access
Citizens can engage with services even with no data balance, ensuring equitable access to government support.
Integrated Case & Task Management
Link citizen interactions directly to service workflows, whether using Mezzanine or third-party systems.
Performance & Budget Tracking
Monitor departmental goals and spending per capita or per plot, enhancing transparency and reducing fraud.
Broadcast & Engagement Tools
Enable two-way communication via SMS and WhatsApp, keeping stakeholders informed and involved.
GET IN TOUCH
Get in touch to get connected
____
Get Digitising Government
