Definitions T&Cs

2.1 Unless otherwise determined by the context, the following words will bear the meanings assigned to them hereunder -


2.1.1 "this Agreement" means these General Terms and Conditions together with all Service Schedules, the Acceptable Use Policy and any other annexures, schedules and/or amendments from time to time;

2.1.2 "Access Codes" means usernames, passwords, email addresses and other unique identifiers allowing the Customer access to the Services;

2.1 "Acceptable Use Policy" means Vodacom's Acceptable Use Policy posted on, as amended from time to time by Vodacom in its sole discretion;

2.1.3 "Business Days" means Monday to Friday, both days inclusive, but excluding officially promulgated South African public holidays that fall on or between a Monday and Friday;


2.1.4 "Business Hours" means those hours between 08:00 to 17:00 Monday to Friday on any Business Day;

2.1.5 "Commencement Date" means .............................., notwithstanding the date of signature of this Agreement;


2.1.6 "Customer" means the party contracting with Vodacom in respect of the Services;

2.1.7 "ECNS provider" means electronic communications network services providers licensed to provide those services in terms of the Electronic Communications Act 36 of 2005, other than Vodacom;

2.1.8 "Equipment" means equipment supplied by Vodacom to the Customer, on the basis of a loan or rental, to enable the Customer to utilise the Services;

2.1.9 "the Network" means the physical wireless and wired network operated and made available by Vodacom as well as a virtual network (using Multi Packet Label Switching or related technologies) operated and made available by Vodacom over its own network as well as the networks of ECNS providers;

2.1.10 "Service Schedule" means, in respect of each Service which Vodacom provides to the Customer, the Service Schedule concluded between the parties setting out, inter alia, a description of the Service, the fees payable, the service levels applicable;

2.1.11 "the System" means, collectively, the Network, any network provided by an ECNS provider (if applicable), the Equipment and the Customer's equipment;

2.1.12 "Vodacom" means Vodacom registration number 1993/003367/07 of 082 Vodacom Boulevard, Vodavalley, Midrand.


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