Vodacom Fixed services subscription price update 2026
As South Africa's leading network, we're committed to keeping you connected.
One of our top priorities is to provide value through the products and services we offer and we remain committed to keeping our prices as low as possible.
However, as a result of these ongoing challenges, we will be effecting an average price increase of 5% on your fixed line services as of 01 March 2026.
This applies to all line items pertaining to your Vodacom Business fixed line connectivity and telephony services.
NB! You should only get a price increase if your services have a contract start date of 01 March 2025 or earlier.
To view details of the products included in the Price Increase for 2026, please see the list below:
- Business Internet LTE
- Business Internet Fibre
- Business Internet Fibre Premium
- Business Internet Wireless Air
- Business Internet Wireless Premium
- Business Internet Satellite
- Pooled Data
- Business Connect
- SDWAN
- VPN National Connection
- Dedicated Internet Access
- LAN Management
- Enterprise WiFi
- LANConnect
- Hosted IP PBX
- One Net Business
If you have any questions, view our helpful FAQs, contact your account manager, give us a call on 082 1940, or visit your nearest Vodacom store.
We look forward to keeping you connected, always.
Frequently Asked Questions
Cost increases are unavoidable across all industries, but we are committed to minimising this financial impact on you while keeping you connected to the people and things that matter most. As we move forward in 2026 and continue to provide a quality service, we are keeping costs as low as possible with our subscription price increase at 5%.
The Price Increase will be effected on 01 March 2026.
The Price Increase will be applied to the following Business Internet, Managed Services and Fixed Voice products but excluding usage based billed offerings i.e. Voice usage. Products included listed below;
- Business Internet LTE
- Business Internet Fibre
- Business Internet Fibre Premium
- Business Internet Wireless
- Business Internet Wireless Air
- Business Internet Satellite
- Pooled Data
- Business Connect
- SDWAN
- SDWAN Managed Access
- VPN National Connection
- Dedicated Internet Access
- LAN Management
- Enterprise WiFi
- LANConnect
- Hosted IP PBX
- OneNet Business
- OneNet Express
- Video Collab Conference Connect
- Dedicated IP PBX
For Business Internet services, you can check your service plan by logging in to the myBI App. Alternatively, you can call 082 1940 or 082 1951 for support.
A Price Increase of 5% will be applied across all impacted products
Your new monthly subscription amount will be 5% more than what it was previously. For a detailed view of your bill, please contact your Account Manager for more information.
If you have multiple Vodacom Business Fixed products, you may well be impacted. Please refer to the list above to see how you will be impacted (Please note if you have other Business Internet, Fixed Voice or Managed services products you should definitely check)
You can contact Customer Care by dialling 082 1940, your Vodacom Account Manager or your company administrator for assistance.
No, it won't.
Vodacom reserves the right to review the pricing of services where necessary, charges levied by Vodacom may vary from time to time and Vodacom shall provide you with at least 20 (twenty) business days' notice of such variations before they take effect.
Communication was sent out to all affected customers (via email) between within the first week of February 2026. Please contact your Account Manager or call 082 1940 for more information.
Yes, provided the services you have are included in the impacted list above, you will get a price increase across all your services.
No, you will only get a price increase if your services have a contract start date on or after 01 March 2025. If you signed up for a service on or after 01 March 2026, you will be exempted from this price increase.
Yes, the increase applies to in-contract and out-of-contract customers on a month-to month.
No, you will only get a price increase if your services have a contract start date of 28 February 2025 or earlier. If you signed up for a service on or after 01 March 2025, you will be exempted from this price increase.
