Price increases happen every year, across industry, to align to inflation and increased operational costs. Rest assured that we are committed to keeping this as low as possible, at just 8%, while still providing superior quality.

It is effective from 1 April 2024.

It applies to all hybrid and postpaid contract customers on RED Flexi plans.

See table above.

Visit MyVodacom App
Under Billings - Click on 3 dots/ drop down menu "under amount you owe" menu 
Click Invoice
Under Description you will see details.

If you have multiple plans then please click here to check for any updates. 

Contact your dedicated account manager or Customer Care on 082 1940 and an agent will help you.

No, it won't. These bundles will stay at the same price.

No, your financing will stay the same.

Vodacom reserves the right to update their terms and conditions long as customers are made aware of any changes at least 20 working days beforehand. This also doesn't breach CPA as the increase is in line with inflation.

We sent all of our existing customers a communication via both SMS and email on 1 March 2024. Any new customers joining between February and March will get their notifications in April and their increase will be affective in May (for those who joined or upgraded in February  and June for those who joined or upgraded in March. 

We apologise for the bad timing but you've joined us during our annual price increase. Given that you have just joined South Africa's leading network, we've given you a 2-month grace period before increasing the price of your plan.

If the second line is 'Free 100% discount', then this 100% discount will still apply.

Yes, if the lines are chargeable then it will apply.

If the plan you signed up for falls under the impacted plans, then yes the price increase will apply.

Yes, it applies to all contract customers. This includes in-contract and out-of-contract customers on month-to-month.