Red for Business+ Terms and Conditions   

The following Terms and Conditions apply to the Vodacom Red for Business and Red for Business + Price Plans (“the Price Plans”)

1. These Terms and Conditions must be read in conjunction with the standard terms and conditions contained in the Vodacom Contract airtime
         agreement and Terms and Conditions Booklet or the Master Services Agreement, whichever is applicable, and where any terms and
         conditions conflict with each other, these Red for Business (+) Price Plans Terms and Conditions will prevail.

2. These Terms and Conditions do not replace any other terms and conditions, agreements or contracts that exist between you and Vodacom.

3. Vodacom reserves the right to modify the Service(s) where reasonably required and may from time to time expand on these Terms and
        Conditions. You will be bound by all current Terms and Conditions, so please update yourself with them on a regular basis.


The Price Plans

4. The Price Plans with limitless minutes for voice calls and / or SMS may not be used for commercial purposes and are intended for
        reasonable private and personal use only. 

5. Vodacom reserves the right to immediately suspend services if, in Vodacom’s discretion:

         I. Your usage is excessive and is outside of what is considered reasonable for private, non-commercial or if you employ mechanisms and
                 means not intended for personal use;

         II. You make use of intelligent call routing devices and bulk calling applications.

         III. the SIM card is used in a fixed location or other device to regularly make calls non-compliant devices as specified by the regulating
                authority, ICASA, are being used on the Vodacom network;

         IV. Any bulk calling service for commercial or business purposes is used.


The Red for Business Price Plan

6. The Red for Business (+) Price Plan is subject to a fair usage policy and any extreme usage which may have an impact on the operation of
         Vodacom’s network may be monitored. 

7. Vodacom reserves the right to apply and implement protection measures to safeguard customers’ experience and the Vodacom network
        against abuse to ensure continuous service quality or sustainability of the service.

8. The following voice calls are included in the limitless bundle of minutes for voice calls for the Price Plans except when the number you are
        calling is contained in the list of exclusions set out in clause no. 9 below:

         i. Bridge Conference Calls

         ii. Directory Enquiries / Through Connect portion

         iii. International calls

         iv. Premium rated calls 

         v. Roaming services

         vi. Premium rated IVR     

         vii. Premium rated Dicon

         viii. Special Short Codes

         ix. Video IVR

         x. International VAS and Premium services

         xi. Travel Talk

         xii. Conference Calls 

         xiii. Call Sponsor (sponsored calls are charged at the sponsored party’s prevailing price plan rate)


9. The bundle of minutes for voice calls included in the Price will be available for use for calls to any local South African network at any time of
        day. General Service and VAS call rates will be the same as the lodged out of bundle call rate, in accordance with the applicable Red for
        Business (+) Price Plan.  


Exclusions from the Red for Business Price Plan

10. As a Customer on a Red for Business Price Plan that includes a limitless Voice (talktime) and /or SMS offer you will not be allowed to
        purchase once-off or recurring bundles for the same services as the limitless offer.

11. Calls or connections to Value Added Services (“VAS”) are excluded from the bundle of voice minutes for the Price Plan and will be charged
        for separately at the current prevailing rate as set out in the applicable price plan.


The Red for Business Price+ Plan

Voice

12. Red for Business+ Plans with limitless voice benefits as per below , will be subject to the below FUP’s:-


30. Vodacom reserves the right to cancel, terminate or alter the Competition immediately and without notice in the event that the Competition is
        held to be or becomes unlawful. In such event all participants hereby waive any rights which they may have against Vodacom and
        acknowledge that they will have no recourse or claim of any nature whatsoever against Vodacom.

31. All information relating to the Competition and published on any promotional material will form part of these Terms and Conditions.

Price Plan

FUP  (minutes per month)

Red Professional +

4 500

Red Executive +

7 500


13. Any extreme usage which may have an impact on the operation of Vodacom’s network may be monitored. Customer will receive notifications
        of 80% usage and 100% usage after which outbound voice calls will be barred until such time that a voice bundle is purchased. The counter
        will be reset at the beginning of each calendar month. Vodacom reserves the right to apply and implement protection measures to safeguard
        customers’ experience and the Vodacom network against abuse to ensure continuous service quality or sustainability of the service.

Data

14. The monthly data allocation will expire at the end of the month following the month in which it was allocated.

15. Data order of consumption will be as follows: -

           a)         Free/promotional data bundles;
           b)         Monthly tariff data allocation; 
           c)         Recurring data bundles;
           d)         Once-off data bundles;
           e)         Any carryover of data bundle balances from the previous month.

16. Customers on Red for Business (+) Price Plans (including new connections, upgrades and migrations) will qualify for 4 free Data Sharing
         SIM cards.

17. The Data Sharing SIM cards will be issued on activation of the Red for Business (+) tariff.

18. No SIM connection fee or monthly service fee will apply to Data Sharing SIMs activated.

19. A maximum of 4 Data Sharing SIM cards can be allocated.

20. Any Data Sharing SIM swops required after activation of the contract will be for the customer’s own account

21. Customers migrating to a Price Plan that does not include the free Data Sharing SIMs benefit will be migrated but the benefit will not be
       carried over.  If the customer wishes to retain the Multi Data SIMs service, the customer will be charged the standard monthly service fee per
       Multi Data SIM once migrated to the new Price Plan that does not include this benefit.

SMS

22. The limitless SMS option available on selected Red for Business Price Plans will include national SMS to any local South African network,
        subject to the exclusions in 29 below.

23. All SMS usage is subject to a fair usage policy and any extreme usage which may have an impact on the operation of Vodacom’s network 
        may be monitored. Vodacom reserves the right to apply and implement protection measures to safeguard customers’ experience and the
        Vodacom network against abuse to ensure continuous service quality or sustainability of the service. 

24. SMSs may not be used as part of any bulk SMS sending service for commercial or business purposes.

25. Red for Business Price Plans and SMS bundles are not available to WASP and content providers and cannot be used for bulk message
        sending.

26. If the SIM card is used in a fixed geographic location to regularly send bulk SMSs to multiple numbers, the service will be suspended
        immediately.

27. Vodacom reserves the right to suspend the service in the event of suspected abuse and/or where non-compliant devices as specified by the
        regulating body ICASA are being used on the Vodacom network.

28. The limitless SMS offer on Red for Business Price Plan(s) may not be used for commercial purposes. Any use of this offer outside of what is
        considered reasonable for private, non-commercial use and in instances through mechanisms and means not intended for personal use or
       the anticipated purpose of the offer will be considered as abuse

29. The following SMS categories shall be excluded from the limitless SMS offer:

         I. International 
         II. Premium rated
         III. Content services
         IV. VAS services

30. The limitless SMS allocation will be available for the duration of the contract and/or while on any of the specific Red for Business Price Plans
         which offer limitless SMS as part of the standard price plan.

31. Red for Business+ Price Plans with a limitless SMS allocation will be subject to an acceptable usage policy.

32. All SMS usage is subject to a fair usage policy of 9 000 SMS messages per month. Customer will receive notifications of 80% usage and
       100% usage after which outbound SMS messages will be barred until such time that an SMS bundle is purchased. The counter will be reset
       at the beginning of each calendar month. Any extreme usage which may have an impact on the operation of our network may be monitored.
       Vodacom reserves the right to apply and implement protection measures to safeguard customers’ experience and the Vodacom network
       against abuse to ensure continuous service quality or sustainability of the service.

33. Customers on Red for Business (+) Price Plans will be able to roam at preferential rates in selected countries. The participating countries,
        zones and applicable rates are annexed hereto and form part of these terms and conditions. Bundled Minutes, SMS and Data do not apply
        whilst roaming. 

34. Customers on Red for Business (+) Price Plans will be able to roam subject to standard business rules for all other roaming destinations. 
        Bundled Minutes, SMS and Data do not apply whilst roaming.  

35. Customers on Red for Business (+) Price Plans will be able to make international calls at preferential rates to selected countries. The
        applicable countries and rates per zone are available at www.vodacom.co.za. Bundled Minutes, SMS and Data do not apply for international
        calling.                        

36. Exclusions from the Red for Business (+) Price Plan
       More Weekend Minutes will be excluded from all Red for Business (+) Price Plans.


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