What is RICA?

The Regulation of Interception of Communications and Provision of Communication - related Information Act (RICA) requires that all customers that had a SIM card activated prior to 31 July 2009, register their SIM cards by 30 June 2011.

All SIMs including data, contract and prepaid must be registered. All subscribers who do not comply with the act will be placed in a RICA lock status.


Where can I register for RICA?

You can register your SIM card and cellphone number with a RICA agent at any store displaying a RICA logo. These stores include walk-in customer care centres, Vodacom Shops, and 4U stores.


What do I need to take with me?

You are required to provide the following information when registering your SIM card:

    - Cellphone number

    - The SIM card to be registered

    - Full name and surname

    - Proof of identity - ID number or passport number

    - Proof of residential address

You will need to show one of the following documents as proof of identity:

    - Green bar-coded ID document

    - Temporary ID certificate, or passport


How do I prove my residential address?

You will need to show any document that includes your name and residential address such as a bank statement, municipal rates, cellphone or retail account (not older than three (3) months), existing lease, rental or credit agreement, insurance policy, current TV or motor vehicle license.

If you live in an informal settlement you can provide a letter and/or affidavit from a school, church or retail store where you receive your post (this letter must be on an official letterhead  or have the stamp of the school, church or retail store).

Please note: Registration must be done in person to confirm your identity.