The key benefits of Hosted Call Centre and Contact
Choose either a full Omni-channel Hosted Contact Centre or a voice only Hosted Call Centre solution
Caters for your business requirements
Select one or more of the Contact Centre modules (inbound and outbound dialing, IVR, scripting, intelligent routing, social media modules including WhatsApp and more).
Offers software, hardware and licenses
Offers software, hardware and licenses to help manage your physical call centre from the cloud
What is Hosted Call Centre and Contact Centre?
• Our Hosted Call Centre and Contact Centre offering is aimed at businesses of all sizes
• Our Hosted Contact Centre solution is a fully modular contact centre service
• Both offerings are offered on an OPEX costing model, which means limited CAPEX investment
• Our Hosted Call Centre and Contact Centre offering is aim all size businesses
• Advanced Desktop applications that enables remote working for all agent types
Why should I get a Hosted Call/Contact Centre?
Just choose the modules that you need and we'll have your call centre service up and running quickly.
Reduced overhead costs
Save money on set-up, maintenance, technical expenses as well as hardware and software costs.
Built on our next-generation access fibre network, the solution guarantees high reliability and availability levels.
Exceptionally easy to manage
A user-friendly interface allows you to configure your call centre processes without the need to employ expensive technical resources.
How much does Hosted Call Centre cost?
• The cost of this service depends on your business requirements
• To find out how much this service will cost, request a call back
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One Net Connect
The perfect solution for all your business voice and data needs.