Vodacom RED

With Vodacom RED Lifestyle rewards, our customers have access to some the best specials from Kauai,
Sweat 1000, Sweep South, UCOOK and more.


RED Lifestyle rewards

Kauai
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Get an R100 voucher per month on us.
All Red VIP customers qualify for the R100 Kauai voucher each month. To redeem the voucher, a customer will receive an SMS with a digital wiCode that needs to be manually inserted into the point of sale (POS) in order for the voucher to redeem while in-store or online at Kauai.


RED Lifestyle rewards

Sweat 1000
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Get a 3 Month Free Subscription to Sweat 1000 to work out at home, anywhere really.

SWEAT stands for Specialized Weight Endurance Athletic Training with the 1000 representing calories burned in a 1-hour workout. Integrating the components of interval training, functional training, core stability work, athletic training, and agility training is the result of taking everything that is the highest level of physical training and putting it into a 1 hour dynamic, action-packed class that is different every single time. Always changing the dynamics of the class, alleviating the boredom factor and never allowing people to know what they are going to get.

Vodacom Red VIP customers will receive their promo code via their E-bill, sms or VodaPay app to make use of the free subscription.


RED Lifestyle rewards

Hey-Iris
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Hey-Iris is a digital concierge service that gives Vodacom Red VIP customers access to a digital on-demand personal assistant service. All Red VIP 100GB Customers will have access to request any service from booking flights, wedding arrangements, birthday parties, anniversaries and sending of gifts to loved ones and more - so basically day-to-day activities that need time you don't always have.

Download the Hey-Iris app here for Apple and Android.

         

Vodacom RED benefits

Being a RED client means enjoying the latest technology at the best deals. With plans that include unlimited
voice minutes and SMSes and generous data allocations, you can stay connected in the way that suits your lifestyle best.
Let's take a look at some of the benefits of Vodacom RED...


RED benefits

Red Data Share
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A convenient data sharing solution for RED that allows you to share data, anytime, with up to 6 people, on any Vodacom or Hybrid price plan. You can share using the VodaPay App, where the feature will be automatically enabled once you activate your new RED line in-store or online.

When logged into your Vodacom profile you can share up to 25GB with each of your 6 contacts. Linking a number to your sharing profile will cost R25 per month, you will not be charged for each share during the month. Therefore, you can have 6 links, each costing R25, but can share 2 times or more per link and not be charged for the share. The R25 cost is added to your monthly bill.


RED benefits

Multi-Sim
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On all our new RED Core and VIP plans, you get up to 4 additional data SIM cards linked to your primary contract which can be used simultaneously in any other smartphone, tablet and/or laptop. This feature lets you use the data sims - all linked to your primary contract - in different devices, making it easier to manage and ensure you never run out of data on your linked tablet or smartphone.

To enjoy the benefits of Multi-SIM, you can request the additional data sim upon activation of the contract in-store, or through Vodacom Direct. Activation of the extra SIMs takes place in-store or via the call centre (082 135).

Theft and screen cover

Ensure that loss or phone damage doesn’t interrupt the running of your business with convenient and helpful insurance when you need it the most.
The insurance policy is automatically activated as soon as the mobile deal is active (No action is required from customers) Customers will receive an SMS upon activation outlining the cover and next steps.

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RED Core Gold Tier

Theft cover for 4 months.

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RED VIP Platinum Tier

Theft cover for 24 months.

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RED VIP Diamond Tier

Theft and screen cover for 24 months.

Business Ticket

As a RED customer, you are able to unlock the benefits of Business Ticket and experience a better way to manage your business and employees’ mobile spend. Vodacom Business Tickets are data bundles that provide access to essential apps (such as email, navigation and cloud storage). Ensure your employees are always connected in ways that matter to your business, while increasing efficiency and reducing costs.

RED Core plans receive complimentary access to the Business Collaboration Ticket while RED VIP customers have the choice between a 3-month Business Ticket or Mobile Security benefit.

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Email Plus Business Ticket

2GB bundle to ensure employees can always access business critical emails (Yahoo, Gmail & Outlook) valued @ R89pm. Only available on RED VIP plans on your plan.

Navigation Business Ticket Icon
Navigation Business Ticket

3GB always-on data for navigation apps (Google Maps, Apple Maps, Waze) valued @ R99pm. Only available on RED VIP plans.

Cloud Business Ticket Icon
Cloud Business Ticket

5GB data to upload, download and backup business critical documents (Google Drive, iCloud, OneDrive, Dropbox) valued @R159pm. Only available on RED VIP plans.

Collaboration Business Ticket Icon
Collaboration Business Ticket

Always stay connected with access to key collaboration platforms (Microsoft Teams, Zoom and WebEx).
Included in RED Core Plans.
Chargeable 3GB @R49pm.
5GB x 3months on RED VIP 15GB.
10GB x 3months on RED VIP 30GB.
10GB x 6 months on RED VIP 100GB.

Mobile Security

As employees access more sensitive information from mobile devices, our RED Mobile Security offering ensures your growing business remains protected.

Protection from harmful websites
Protection from harmful websites

Advice on whether a website that you are accessing is known for data theft or has a virus.

Post-perimeter protection
Post-perimeter protection

Protection against malicious applications, phishing attempts, network attached and more to keep your growing business safe.

App advisor
App advisor

Received warnings about installed apps that display intrusive behaviours and pose potential privacy risks.

Securely enable mobility
Securely enable mobility

Embrace more flexible mobility programmes, including BYOD, to increase employee productivity and stay competitive.

Privacy design
Privacy design

Ensure your data sovereignty and employee privacy policies are upheld using our privacy control features.

Easy to deploy and maintain
Easy to deploy and maintain

With simple 3-step deployment, it's easy to ensure full coverage of your devices now, and as it scales in the future.

Theft cover Terms and Condition Theft & screen cover Terms and Condition

 

Credit Card Purchase

Terms and Conditions
 
By using the Vodacom Bank Card Purchase service ("the Payment Capability") you agree that you have read, understood and are bound by the following terms and conditions:

1.     The Payment Capability is available to you as a Contract Customer in respect of corporate accounts held with Vodacom for USSD, My Vodacom Web portal and VodaPay app purchases.

2.    You can buy airtime, voice bundles, data bundles and pay for these via your debit or credit card from supporting banks.

2.1.    You can purchase data bundles using your credit card for yourself and another Contract customer

2.2.    You can purchase airtime, voice bundles, and Data bundles using your credit card for other Hybrid/Top Up customers

3.    The following Banks support this Payment Capability:

3.1.    Absa debit and credit card;

3.2.    Standard bank debit and credit card;

3.3.    First National Bank debit and credit card;

3.4.    Nedbank credit cards;

3.5.    Bidvest debit and credit cards; or

3.6.    Capitec debit and credit card.

4.    You can purchase both once-off and recurring bundles using your credit card or debit card.

Recurring Data Bundles Purchase Conditions

5.    You will not be able to cancel your recurring bundle purchase using Credit Card on My Vodacom web or VodaPay App.

5.1.    In order to cancel the recurring bundle, call 082 1940.

5.2.    You will be asked a few questions in order to verify you are the card holder

6.    Your bundle purchase will not be subject to pro-rating. The bundle will be auto-purchased every 30 days and will expire after 30 days from the day it was activated but any remaining data will carry-over for an additional 30 days thereafter.  Should the 1st day of the month fall on a Sunday, your recurring bundle will be activated on the Friday prior to the Sunday date.

7.    You will not be able to purchase multiple recurring data bundles unless they are of different bundle sizes. For example, you can activate a recurring 2GB bundle as well as another 1GB bundle on your line should you wish to do so.

8.    You will be able to purchase any number of once-off data bundles even when a recurring bundle is active (subject to the bank limits previously stated).

9.    If your first purchase/activation of the recurring bank card data bundle is on the 29th or 30th of any month, then the new allocation will be on the 29th or 30th of every subsequent month, excepting February in non-leap years; where the allocation will take place on the 28th of February. In a leap year, the bundle will be allocated on the 29th of February. After this the Recurrence will resume the normal recurrence on either the 29th or 30th of the month respectively.

10.    If your first purchase is on the 31st of any month, then the new allocation date will be the last day of any subsequent calendar month.

11.    Should you have insufficient funds on the bank card, on the day the bundle is set to re-occur and allocate, Vodacom will make one attempt on the card to detect and deduct the bundle price from the bank card.

12.    Should the attempt to capture the payment be unsuccessful, the recurring bundle will be cancelled and you will have to activate the bundle again should you wish to do so.

13.    Any bank charges incurred during the unsuccessful attempt to deduct funds from the bank card will be for your account and you will be liable for payment.

Bank Card Purchase Conditions by Self-Service Channel

USSD Purchase Condition (Determined by banks in order ensure safety of your transactions)

14.    You must process a credit card payment from the same cell phone number linked to the bank card on the bank’s database.

15.    You will not be able to purchase a bundle using your FNB bank card.

16.    In order to use your Capitec bank card, you need to enable your card for online purchase through your bank and ensure the e-commerce limit has been lifted.

17.    You will not be able to use your bank card if it does not have the full 16 digit card number printed on it.

18.    You will be unable to purchase a bundle when using Huawei P30 and Mate20 Pro devices.

19.    The following limits will apply when using USSD:

19.1.    Monthly

Airtime: R2000

Airtime/Data Bundle: R5000

Airtime Trusted: R4000

Airtime/Data Bundle Trusted: R10000

19.2.    Daily

Airtime: R1000

Airtime/Data Bundle: R2000

Airtime Trusted: R2000

Airtime/Data Bundle Trusted: R4000

20.    The above limits will be superseded by any bank/card limits therefore if your banking limit has been reached, it will apply despite the above limits.

Online and App Purchase Conditions (Determined by banks in order ensure safety of your transactions)

21.    Your purchase will need to be of a minimum value of R6.

22.    Your bank purchase limits will apply for bundle purchases on Online and App.

23.    There is no additional service fees from Vodacom but your applicable bank will charge the relevant bank charges/card transaction fees for normal card purchases.

General

24.    These Terms and Conditions do not replace any other terms and conditions, agreements or contracts that exist between you and Vodacom.

25.    Vodacom reserves the right to modify the Service(s) where reasonably required and may from time to time expand on these Terms and Conditions and amend the charges. You will be bound by all current Terms and Conditions, so please update yourself with them on a regular basis.

26.    The Vodacom Privacy Statement applies to bundle purchases using your bank card.  By using purchasing bundles using your bank card, you agree that you have read and understood the Vodacom privacy statement.http://www.vodacom.co.za/vodacom/terms/privacy-policy.

27.    Vodacom shall have no liability to you in respect of your use of these services to the extent permitted by law.  Vodacom shall not be liable for any losses arising as a result of technical or other failure of the Services and Vodacom does not warrant that the service shall be fault free or free of interruptions.