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Here’s how to send a Payment Request

Merchant Portal

Head to the VodaPay SMME Portal and log in using your Merchant ID and Password

How to log in
Here's how it works

Select the type of payment under the payment request category:

Fixed Payment
Sends a payment request for an exact, fixed amount

Variable Payment
Sends a payment request allowing the customer to pay any amount.

Generating a payment request
Enter in the relevant info

Once a payment request category has been selected, capture the information required:

Transaction reference
Please enter an invoice or account number to match against your payment records.

Notification method
Send Payment Request via SMS or Email.

Notification address
Enter a cell number (e.g. 0820000000) or a valid email address ([email protected]

Once ready, hit Generate and the request will be sent

Sending the details
Request has been sent

The request will now be sent via Via SMS or Email. Your customer will now receive a payment request to process payment for you.


Merchant Portal Questions and Answers

Why choose VodaPay payment solutions

Our state-of-the-art VodaPay payment solutions are specifically designed with your small business in mind. Our VodaPay Max, Kwika and Chop-Chop card machines along with our e-Commerce and Payment Request services will afford you the opportunity to significantly improve your customer's shopping experience. Help you enjoy more security as payments are deposited directly into your bank accounts. This will help you make informed decisions based on analytics and sales insights.

What are the charges?

Our service fees are based on how much you make. You can pay a minimum of 2% or a maximum of 3% depending on how much you make each month.

What are the benefits of QR Code payments and how does it work?

Our QR code, also known as the VodaPay Chop-Chop, makes it easy for you to offer seamless payments. You'll also be able to continue accept payments during loadshedding. Plus, you get it for free when you rent a VodaPay Max or buy a Kwika Card Machine!

How can I check my transactions?

We've created a portal to assist you manage your card machines once you start receiving payments from your customers. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, Payment Request and e-Commerce).

How long will it take for me to get activated?

It will take you approximately 30 minutes to apply online. Calls are free of charge. There is also a toll free number you can dial 011 066 0847.

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