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CLOUD, HOSTING AND SECURITY

Vodacom CybSafe

Cyber security simplified for businesses of all sizes.

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Why Vodacom CybSafe?

Measure and improve cyber security resilience of your workforce from day one with CybSafe. Vodacom CybSafe empowers your workforce to make informed decisions, improving security culture and changing security behaviours whilst offering support and assistance to reduce risk and prove compliance.

Vodacom CybSafe key features

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Reshape approach

CybSafe uses behavioural science to reshape the way organisations approach cyber risk

Expert teams

A dedicated behavioural science team of experts in psychology, cyber security and cybercrime, carry out research and analysis to provide insights and best practices for changing behaviour

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Comprehensive security

CybSafe's proprietary data-led model of human cyber risk behaviour is powered by SebDB, the world's most comprehensive security database

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Key benefits

Deploy

CybSafe can be deployed in moments and is fully automated to measure security behaviours to identify areas for improvement

Measure

Gain the clear, actionable data that shows the effectiveness of security controls and awareness activities so you can pre-empt potential security vulnerabilities

Manage

Gain the visibility and analytics to manage human risk with a beautiful, easy to use interface on CybSafe platform

Secure

Thousands use CybSafe to prevent security incidents and prove risk reduction, compliance and ROI

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FAQs

    CybSafe Service Schedule
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    How does CybSafe help with GDPR and regulatory compliance?

    In order to demonstrate compliance with privacy laws such as  GDPR and other regulatory frameworks, organisations must be able to show the steps they have taken to protect personal data. As most data breaches originates from users, helping users to understand the importance of privacy law can help lower data incidents in an organisation. Implementing and using CybSafe is an easy way to demonstrate to regulators that positive steps are being taken to improve resilience and avoid breaches.

    Can CybSafe be used by contractors, remote workers and my supply chain?

    CybSafe is cloud-based. It’s designed to be accessible from anywhere and by anyone with a valid license. CybSafe can be used by contractors, remote workers and suppliers, and its built-in analytics offer a means of checking supply chain cyber security.

    How are users tested?

    New knowledge is tested with scenario-based interactions, where users are invited to piece together different bits of information they have learned to produce an answer. Retained knowledge is tested through ongoing refresher tests, while behavioural change is typically measured through simulated attacks that take place live in the workplace.

    What is the difference between CybSafe and Vodacom’s Managed Security Services: Phishing Awareness offering?

    Our MSS: Phishing Awareness product gives our customers the opportunity to test the effectiveness of their security awareness when it comes to Phishing scams in a safe, controlled way. CybSafe then complements this offering by giving its users the ability to upskill their security awareness behaviours and embed an effective culture within their organisation to mitigate the human error that is exploited in phishing attacks. Ultimately, CybSafe helps people make better security decisions and spot more cyber attacks whereas MSS tests their preparedness against attacks.

    As a user of the CybSafe platform, we’ll hold the following information about you:

    • Contact details
    • Username
    • Password
    • Employer
    • Job title
    • Location
    • Age
    • Test results
    • IP Address
    • IMEI number
    • MAC Address
    • Browser type

    For further information on how we ensure this data is protected, or if the you are not a CybSafe Platform user, please see our Privacy Policy

    What data do we collect in order to facilitate the platform?

    As a user of the CybSafe platform, we’ll hold the following information about you:

    • Contact details
    • Username
    • Password
    • Employer
    • Job title
    • Location
    • Age
    • Gender
    • Test results
    • IP Address
    • IMEI number
    • MAC Address
    • Browser type

    For further information on how we ensure this data is protection, or if the you are not a CybSafe Platform user, please see our Privacy Policy

    What are your payment terms?

    30 Days

    What accreditations do you hold?

    CybSafe has the following accreditations:

    • ISO27001
    • ISO9001
    • Cyber Essentials Plus
    Which third parties / subcontractors do you use?

    The following third parties are used to facilitate the CybSafe platform:

    • Amplitude - Advanced Platform Intelligence
    • AWS - Cloud Hosting Service
    • Google Analytics - Google Analytics lets you measure your advertising ROI as well as track your sites and applications
    • Google Cloud Platform - Using APIs and cloud compute
    • Intercom - Customer engagement tool
    • IPData - IP & Network Analytics
    • SendGrid - Email Messaging Service
    • Sentry.io - Analytics
    Do you have any third parties outside of the EEA?

    Yes. CybSafe does use some third parties to facilitate the platform from outside the EEA. Where this is the case, CybSafe has appropriate, lawful mechanisms in place, such as Standard Contractual Clauses.

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    FIXED LINE VOICE

    Business Talk Wireless Office

    Keep your business productive anywhere, anytime. Business Talk Wireless Office gives you all the cloud based telephony and collaboration features you need to run your business.

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    What is Business Talk Wireless Office?

    Never miss a business call or opportunity with our Business Wireless Talk Office solution which puts large corporate telephony and collaboration features within reach of smaller businesses.

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    Bundles comprise of 3, 5, 7, and 10 users.

    devices-red-icon

    Work from home or the office using the desktop and mobile app. 

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    Activate hunt groups to intelligently route calls to identified users. 

     

    Business Talk Wireless Office Options

     Option 1 (3 Users)Option 2 (5 Users)Option 3 (7 Users)Option 4 (10 Users)
    IP Yealink T46 (Wired)1111
    Yealink W73H (Wireless)2469
    Yealink W70B base station1122
    36 monthsR747R987R1317R1867
    24 monthsR957R1297R1637R2397

    *Access not included

    Business Talk Wireless Office Features

    Women talking on phone

    Each Business Talk Wireless Office package comprises of one physical IP phone while the rest of the devices are wireless, allowing users more mobility when working from home or in the office.

    Man talking on the phone

    Bundle sizes vary based on the number of users your business has: 3, 5, 7, or 10.

    man talking on online meeting

    Benefit from shared communication services like audio and video conferencing, instant messaging, content sharing and more.

    woman talkiing in online meeting

    Single number reach; get hold of a user by calling one number that will ring on his mobile, desktop or IP phone.

    man talking on phone while looking at laptop

    Work from home or the office by using the desktop and mobile app.

    woman talking on phone while looking at laptop

    Activate hunt groups to intelligently route calls to identified users. 

    More About Business Talk Wireless Office

    How Much Does Business Talk Wireless Office Cost?

    The cost of this service depends on your business requirements.
    To find out how much this service will cost, request a call back

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    One Net Connect

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    Hosted IP PBX

    Let us run your voice communications using the flexibility of the cloud.

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    GET IN TOUCH

    To get connected

    To get connected request a call back, email us or call 082 1960, FREE from a Vodacom cellphone.

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    MOBILE & VOICE

    Business Ticket

    Keep your business connected with the apps you need with Business Ticket

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    Business Ticket overview

    Now, there's a better way to manage your business and employees mobile spend. Vodacom Business Tickets are data bundles that provide access to apps that are essential for your employees, such as email, navigation apps and cloud storage. That means your employees will be connected in the ways that matter to you and your business, with no possibility of misusing their data, leading to increased efficiency and reduced costs.

    The key benefits of Vodacom Business Tickets

    Number 1
    Control

    Control where mobile data is used and ensure always-on connectivity to essential business applications.

    Number 2
    Allocate multiple tickets

    Allocate multiple tickets to use across your business depending on the usage of the various divisions.

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    Choice

    Choose the apps in each ticket and bundle sizes based on your specific business needs.

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    Here’s what Business Ticket gives you

    Collaboration Ticket

    Collaboration Ticket

    Stay connected to your team with these online meeting applications (Ms Teams, Zoom and Webex) needed to optimize your business performance.


    Get 10GB for R179 or 20GB for R259 or 50GB for R389 or 100GB for R649 all (incl. VAT) once-off or recurring bundle

    Email Ticket

    Email Ticket

    Ensure your business and your employees are always connected to the email applications they need.


    Get 1GB for R59 (incl. VAT) once-off or recurring bundle

    Email Plus Ticket

    Email Plus Ticket

    Stay connected with the email applications you need to optimise your business performance.


    Get 2GB for R89 (incl. VAT) once-off or recurring bundle

    Navigation Ticket

    Navigation Ticket

    Ensure your employees are always moving in the right direction with access to multiple map applications to enable travel efficiency.


    Get 3GB for R99 (incl. VAT) once-off or recurring bundle

    Cloud Ticket

    Cloud Ticket

    Ensure your employees can access data and back-up to the cloud anytime and anywhere.


    Get 5GB for R159 (incl. VAT) once-off or recurring bundle

    Social Ticket

    Social Ticket

    Keep in touch with these social applications and grow your social network.


    Get 1GB for R60 (incl.VAT) once-off or recurring bundle

    How to buy a business ticket

    Dial *135# or Log in to My Vodacom Business

    Frequently asked questions

      What is Vodacom Business Ticket?

      Vodacom Business Ticket is a value added data offer that gives you access to a variety of business applications. Subscribing to Vodacom Business Ticket gives you access to all the services listed under that category. Vodacom Business Ticket comprises of the following categories:

      • Email Lite
      • Email Plus
      • Navigation
      • Cloud Storage
      • Social
      • Communication

      Which services do I get when I activate Vodacom Ticket?

      Buying a Vodacom Business ticket gives you access to all the services listed under each ticket category, as shown in the table below:

      Type of Business Ticket

      Applications offered

      Email Lite Ticket

      Outlook mail , Gmail and Yahoo mail

      Email Plus Ticket

      Outlook mail , Gmail and Yahoo mail

      Navigation Ticket

      Google Maps, Apple Maps and Waze

      Cloud Storage Ticket

      One Drive, Google Drive, Drop Box and iCloud

      Social Ticket

      Facebook, Twitter, Instagram and Pinterest

      Communication Ticket

      Teams and Jabber

      How does Vodacom Business Ticket work?

      Vodacom Business Ticket as a service, can be added to any integrated voice or data package. Once you buy the Vodacom Business Ticket, you will have access to all the applications offered in that Ticket.

      Do I qualify to buy Vodacom Business Ticket?

      The service is currently open to all Vodacom Business customers, subject toMaster Airtime Agreement Terms & Conditions.

      How long is the Vodacom Business Ticket bundle valid for?

      The Once–off Ticket is valid for 30 days, whereas the recurring ticket is valid for the duration of the calendar month.

      How do I buy Vodacom Ticket Service?

      To buy a Vodacom Ticket you can:
      • Dial *135#
      • Call 1960, Customer Care, FREE from a Vodacom number
      • Log onto Vodacom Online
      • Via the VodaPay App

      Does the offer apply if I travel abroad?

      No, Vodacom Business Ticket will not be available while roaming.

      What type of content is covered, and what are the limitations:

      • All activities that you can do within the apps will be covered by the Vodacom Business Ticket service.
      • Vodacom Ticket will not be used for any other data usage outside of the assigned category applications.
      • Access to other websites will incur data charges applicable at your normal tariff plan or will deplete from any existing data bundle

      What if I migrate to another package / tariff plan?

      If you migrate to a new package or tariff plan, the Vodacom Ticket session will be carried over to the new package or tariff plan, provided it is still within its validity period

      Will the content included in the offer change from time to time?

      Content providers within Vodacom Business Ticket may change from time to time. We expect a growing number of included partners in each of the Vodacom Ticket categories over time, which will automatically become available to you.

      Will I be charged for click-outs from the Vodacom Business Ticket Service?

      Yes, if you follow a link outside the Vodacom Business Ticket Service, normal data rates will apply as per your existing tariff plan. Example, should you click on a YouTube link sent to your email, data will not be used from the Vodacom Business Ticket, but it will be depleted from your existing data bundle. If you do not have an available data bundle, you will charged out of bundle rates.

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      Get Business ticket

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      Norton Logo

      CLOUD, HOSTING AND SECURITY

      Norton Security

      Your life is mobile - Your protection needs to be mobile as well

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      Norton Mobile Security

      Mobile devices need security too. Hackers have developed stealthy new threats just for mobile — threats that can spy on your location information, steal your passwords or damage your device. Norton Security helps keep your data on lockdown, so you can go mobile without worry.

      Norton provides protection for both iOS and Android devices. The types of threats targeting these devices differs and so the functionality provided by the security apps is tailored to the type of protection supported by the underlying operating system.

       

      Key Norton Benefits

      number one icon
      **Prevention of Risky Downloads**

      Provides a crucial benefit by warning users about risky Android apps before they are downloaded. Make informed decisions about the safety of the apps they choose to install, reducing the risk of potential security breaches and protecting their devices from harmful applications.

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      **Comprehensive Multi-Device Protection**

      With a single subscription, Norton Mobile Security extends its protective shield beyond smartphones to secure multiple devices, including PCs, Macs, and tablets streamlining security management ensuring a consistent and robust defence.

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      **Identity and Transaction Security**

      Provides a critical layer of defence against potential threats. By actively defending against viruses, spyware, and malware, the security solution ensures that personal information and financial transactions remain secure, giving users peace of mind while navigating the online landscape.

       

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      Warns you about risky Android apps before you download them

      Sheild icon

      Secures multiple PCs, Macs, tablets and smartphones with a single subscription

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      Defends against viruses, spyware, malware and online threads

      headset

      Safeguards your identity and online transactions

      Norton™ Products

      See our newest and best productivity and collaboration apps that can help your business implement a more flexible way of working

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      NortonTM Mobile Security (R15per device)

      Norton Mobile Security and Vodacom let you fully realise the potential of mobile freedom and convenience - safely.

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      NortonTM Standard (R30 per device)

      You do not need to buy different security products for different devices. Norton standard is a single solution to protect all your devices.

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      NortonTM Deluxe (R40 per 5 Devices)

      NortonTM Security Online Deluxe protects 5 of your devices. Personal information, financial data and your identity are all protected by Norton.

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      Norton Family Premier (R30 per 10 Devices)

      Helps protect your kids from online predators by showing you what your kids are doing online and identifying potential dangers.

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      Norton Security Premium (R60 per 10 Devices)

      Personal information, parental control, financial data and your identity are all protected by Norton.

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      Norton Antivirus Cellphone & Tablet Solutions

      This collaboration is just another way that the Vodacom network is giving power to you.

      Have a look at the features

        Norton Security Standard Norton Security Deluxe Norton Security Premium Norton Family  Norton Mobile Security 
      Recommended for: 1 PC or Mac Up to 5 PCs, Macs, smartphones or tablets Up to 10 PCs, Macs, smartphones or tablets Up to 10 PCs, Macs, smartphones or tablets Android and Ios

      Defends against viruses, spyware, malware and other online threats

      X

      X

      X X X

      Safeguards your identity and online transactions

      X X X X X

      #1-ranked consumer security software for overall protection and performance1

      X X X X X

      Includes our 100% refund assurance: We’ll help keep your device virus-free or give you a refund

      X X X X X
      Secures multiple PCs, Macs, smartphones and tablets with a single subscription   X X X  
      Helps you manage protection for all your devices with an easy-to-use Web portal   X X X  
      Includes premium family safety features to help your kids explore their connected world safely     X X  
      Automatically backs up your photos, financial files and other important documents of your choice on your Windows PC     X    
      Includes 25 GB of secure cloud storage for your PC with the option to add more as your needs change     X    

      The Vodacom difference

      Leading network

      Leading network

      We're a leading network with a wide range of ultra-fast business products.

      Business challenge

      Business challenge

      We have a range of solutions to solve challenges for businesses of all sizes.

      Internet of Things

      Internet of Things

      Vodacom Internet of Things is rated #1 Most Progressive and Influencial in South Africa by IoT analysts.

        Frequently asked questions

          What information can a customer capture in your custom PDF forms?

          Field employees can utilize our forms feature to capture job information, photos, digital signatures, yes/no questions, notes and dropdown fields.

          How often are you tracking a field employee's device?

          By default, GPS breadcrumb information is captured every 60 seconds, 300 feet, and every 45-degree movement, providing the best results in all cases (all parameters are configurable).

          Does the Econz Timecard application capture information outside of cellular coverage?

          Yes, Timecard captures time, job costing,digital forms that include photos, digital signatures, and meal and rest requirements in and out of coverage.

          Can we restrict field employees so they cannot clock in or out unless they are at a specific job location?

          Yes. Our clock-in lock feature restricts field employees from clocking in or out while they are outside the job location.

          What can the supervisor do with the free supervisor application?

          Supervisors can review and approve their field employees’ timesheets and see their current GPS position and location.

          CLOUD, HOSTING AND SECURITY

          Perimeter Security

          Use hosted managed UTM solutions as first line of defence in-depth.

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          What is Perimeter Security?

          Firewalls and Intrusion Prevention Systems (IPS) for protection against malicious attacks, are seen as the most critical first line of defence ensuring a secure network. A managed hosted shared or dedicated Vodacom Firewall solution provides the maximum level of perimeter protection to your internal network connectivity to the internet, including optional bulit-in UTM (Universal Threat Management) features.

          Key Perimeter Security Benefits

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          Robust First Line of Defence

          Acts as a robust first line of defense against malicious attacks. Firewalls and Intrusion Prevention Systems (IPS) are essential components that form a protective barrier between your internal network and the internet.

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          Cost-Effective Outsourced Solutions

          The managed hosted shared firewall solution, in particular, provides an efficient and economical option for businesses. In this model, services are available through a shared, multi-tenanted UTM (Universal Threat Management) device, effectively distributing the costs among multiple users.

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          Comprehensive Package

          Offers a comprehensive perimeter security package, combining essential elements for robust protection. This package includes not only the firewall itself but also features like optional failover/high-availability, intrusion prevention, and network anti-virus capabilities.

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          Perimeter Security solution offerings

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          Managed Hosted Shared Firewall

          The shared firewall solution is a cost-effective outsourced solution. In the shared hosted model the service will be available, provisioned and managed via a shared, multi-tenanted UTM (optional) device and managed by Vodacom Business.

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          Managed Hosted Dedicated Firewall

          The dedicated firewall solution is outsourced, providing security services as one complete perimeter security package. This dedicated firewall solution consists of: Firewall (optional failover/high-availability) Intrusion Prevention Network Anti-Virus

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          Managed on-site dedicated firewall

          An on-site firewall solution is outsourced, providing a security service on your premises, with limited management. A variety of firewall hardware model options with either single or failover service for SME to enterprise environments.

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          Transport and logistics

          The Vodacom Business Virtual Hosting offering requires firewall protection. If the you do not have a firewall (on-site, dedicated hosted or shared hosted) then the Virtual Hosting firewall will be included in the separate Virtual Hosting offering.

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          GET IN TOUCH

          Get in touch to get connected

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          Get Perimeter Security

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