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BUSINESS INTERNET

Get FREE LTE while you wait & Router Plus FREE Installation & Back up Service*

*Terms and condition apply

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Switch to Business Internet Wireless

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Frequently asked questions

super-fast Fibre

Enjoy super-fast Fibre connectivity speeds of up to 200Mbps.

flexibility

Have the flexibility to choose from multiple service plans based on your needs.

Add a voice line and SAVE up to 20%

Add a voice line and SAVE up to 20%

Business Internet fibre overview

Our Business Internet Fibre provides high-speed Internet access to businesses, whether you are a small start-up or a large enterprise with higher bandwidth requirements. When you get a Fibre service with us, we give you the flexibility to choose from a range of uncapped offerings from 10mbps to 200mbps, dynamic or static IP addresses and symmetrical bandwidths.

In addition, all our offerings include a TP Link MR600, FREE Installations when you get a 24- and 36-month contract and FREE LTE while you wait and 50GB Failover services for a limited time only.

You also get an optional fixed voice offering on IP Talk, with 087 numbers which includes a once-off activation fee of R8.20 (excl vat) per IP-Talk.

Business Internet Fibre for self-build and on other networks

We offer Business Internet Fibre on Vodacom Self build network as well as on the following 3rd Party Network Infrastructure Providers

•    Vumatel 
•    Century City Connect (Thinkspeed)
•    Clear Access
•    Dark Fibre Africa (DFA)
•    Link Africa
•    Frogfoot 
•    Metro Fibre Networks 
•    Octotel 
•    Open Fibre
•    Openserve 
•    Waterfall Access Networks (WAN)

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City Connect

 LinkAfrica

LinkAfrica

Octotel

Octotel

Openserve

Openserve

Waterfall Access Networks

Waterfall Access Networks

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Business Internet LTE Fail Over (Incl. Vat)

Service Plan

12 Months 

24 Months 

36 Months 

50GB 

FREE 

FREE 

FREE 

100GB 

R189.00 

R159.00 

R139.00

Top Up plans (Incl. VAT)

1GB

3GB

5GB

10GB

20GB

50GB

100GB

300GB

500GB

1000GB

R19

R59

R89

R149

R249

R399

R549

R999

R899

R1399

 

Need more information about Business Internet Fibre?

Read the FAQs

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Mobile & voice

WASP

Empower and entertain your customers through rich-media content on their cellphones.

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The key benefits of WASP

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Generate revenue

Wireless Application Service Providers can generate revenue by providing premium content.

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Premium mobile content

Use the Vodacom cellular network to distribute premium mobile content such as ringtones and wallpapers.

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Distribute your own content

Distribute your own content or use content from third-party service providers.

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    Overview

    What is WASP?

    A Vodacom WASP creates and distributes mobile content to subscribers via our network and infrastructure.

    WASPs can generate revenue by providing premium content that subscribers are willing to pay for, such as:

    • Ringtones
    • Mobile wallpapers
    • Horoscopes
    • Jokes
    • Mobile downloads
    • Interactive voice prompts
    • News and traffic updates
    • Location information, such as the address of the nearest restaurant, police station, etc.

    Why should I become a WASP?

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    Give your customers more value

    Send promotional and informational content to your subscribers which enables them to make better decisions.

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    Respect your customers’ privacy and time

    Choose from a variety of non-intrusive mediums - like SMS - to promote your business

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    Generate revenue & entertain subscribers

    Sell rich-media content; news and traffic updates, ringtones, wallpapers and other mobile downloads.

    How much does it cost to become a WASP?

    We have various billing models ranging from per-event (eg: per SMS) and per-second (eg: based on call duration) billing to ongoing subscription services.

    You will be charged a connection fee and a monthly access fee as soon as you’re connected to our network.

    WASP service

    Cost

    Connection fee

    R8 334.00 (excl. VAT)

    Monthly access

    R10 000.00 (excl. VAT)

    Please note:

    Your subscribers must be connected to our cellular network to access any of the mobile service offerings such as SMS, MMS, etc.
    We will bill your subscribers for the mobile service and pay out a portion of the revenue to you.

    Mobile offerings

    SMS

    Type What you can do with it
    Bulk SMS

    Deliver highly targeted mobile content including promotional material or advertising messages such as ones informing store customers of an upcoming sale.

    Please note:

    It’s illegal to send bulk SMSs to customers unless they have opted in to the service.

    Premium-rated SMS shortcodes

    Enable subscribers to enter competitions or receive premium content by getting them to share their personal information such as name, contact details, preferences, etc.

    Access subscriber information useful for marketing purposes and generate revenue through the delivery of premium mobile content.

    SMS reverse billing Extend the use of SMS services to your subscribers without them incurring a cos. eg: enabling customers to unsubscribe from a service for FREE.

     

    MMS

    Type What you can do with it
    Bulk MMS

    Send multimedia and rich media content including video, sound and images to your customers

    Target a predominantly young and connected audience that has a demand for mobile entertainment and information services on their cellphones

    Premium MMS

    Charge premium rates when offering MMS services

     

    IVR (Interactive Voice Response)

    Type What you can do with it
    Premium rated IVR

    Provide IVR content at premium rates.

    Please note:

    Only Vodacom subscribers can access premium IVR content.

    Premium rated IVR Dicon

    Enable your subscribers to access premium IVR content by calling a Telkom, Neotel or VANs operator number.

    Please note:

    Only Vodacom subscribers can access premium IVR content.

     

    USSD (Unstructured Supplementary Service Data)

    Type What you can do with it
    USSD Reverse Billing

    Enable your subscribers to interact with a menu using '*' or '#' keys which are available even on low end phones.

    Extend the use of USSD services to your customers without them having to incur cost.

    • Trigger a USSD session for your Vodacom subscribers on their cellphones even while they’re connected on a voice call or Internet browsing session

    • Incorporate the service into your existing transactional products and services to augment the security, fraud and risk measures

    USSD Network Initiated

    Please note:

    It’s assumed that your subscribers will expect and follow USSD prompts and subsequently follow the menu prompts.

     

    Type What you can do with it
    Active LBS

    Enable your subscribers to locate services on demand, by sending them location information on their cellphones.

    Passive LBS

    Enable your subscribers to sign up for regular automatic updates of information that they’re interested in, such as local weather and traffic conditions, etc.

    Tracking LBS

    Locate a subscriber by tracking the location of their SIM card.

    Please note:

    You can track the location of Vodacom subscribers only

    The subscriber must provide consent to be tracked

    The accuracy of results may vary because it depends on various factors, and location cannot always be pinpointed to within a few metres

    You will need to pay for an audit of your systems by a recognised auditor (member of PAAB – Public Auditors and Accountants Board) to ensure that they conform to our criteria

    After your application is approved, all the requirements have been met and the interface development completed, your system implementation will undergo the standard testing process prior to full commercial deployment

     

    OBS (Online Billing Services)

    Type What you can do with it
    OBS

    We can bill and collect payment from subscribers for content services that you provide

    Change the price of your content as your costs or value of the content increases

    Charge flexible rates for the content provided

    Bill for subscription and adhoc services

     

    WIG (Wireless Internet Gateway)

    Type What you can do with it
    WIG

    Enable your subscribers to access the Internet through a secure wireless connection without having to remember keywords

    Deliver menu-based apps, such as mobile banking apps, which your subscribers can download from the WIG gateway using a unique OTA (Over The Air) USSD shortcode

     

    Become a WASP

    How do I become a WASP?

    You can complete a WASP application form and follow the process.

    OR Contact WASP Customer Care

    View things I need to become a WASP

    WASP application criteria

    To become a WASP, your company must:

    •  Be registered in the Republic of South Africa

    •  Have a South African customer care number

    •  Have a South African bank account

    •  Have a clear credit record

    •  Meet the minimum revenue requirements

    •  Have the following financial documents:

           •   Confirmation of Supplier name and type of entity
                 o   Company / Close Corporation: Certificate of Incorporation
                 o   Sole Proprietor: Copy of Owner’s Identity Document
                 o   Partnership: Copy of Partnership Agreement and copy of Identity Documents
                 o   Trust: Trust registration document

           •   Unlimited Surety Document

           •  VAT Registration or Tax Clearance Certificate

           •  BEE Certificate or Letter of Exemption with current financial year end turnover and Black shareholding

           •   Memo Deemed Employees Annexure

           •   Original Bank Indemnity Form

           •   New Supplier Creation Form

           •   Corporate Governance Questionnaire

           •    Health, Safety, Environment (HSE) Questionnaire by the Vodacom network.

     

    If you don’t meet the requirements to become a WASP

    Partner with an existing WASP to develop mobile offerings or contact our WASP Aggregators.

    How do I become a WASP?

    • You will need to complete a WASP application form and if approved, you will be need to conclude one or more standard contractual agreements with us.

    • Next, you can subscribe to any mobile offerings supported by our network.

    • We have a standard framework for working with WASPs.

    • The services you plan to offer as a WASP must comply with certain specifications and standards.

    • We could refer you to companies that can assist with developing your concept into a service.

    • We enable you to get your service operational as soon as possible using our set of standard specifications and processes.

    Please note:

    Vodacom is a mobile cellular operator and provides third parties with access to its mobile offering.

    Vodacom is responsible only for ensuring the availability of the mobile cellular bearer service.

    Vodacom does not take responsibility for the availability, uptime, redundancy, network and system security or set-up and configuration of your routers on your direct link or connectivity via the Internet or VAN.

    To be a WASP, you must adhere to the WASPA Code of Conduct which was formulated to prevent bad practices and fraudulent activity.

    For more information, please visit:

    • WASPA membership fees and categories

    • WASPA membership application

    • Reasons to join WASPA

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    GET IN TOUCH

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    BUSINESS INTERNET

    Wireless Air

    High-speed, asymmetrical fibre-like internet connection with speeds from 10Mbps to 30Mbps.

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    What Is Business Internet Wireless Air?

    Business Internet Wireless Air provides high-speed, asymmetrical fibre-like internet connection with speeds from 10Mbps to 30Mbps now with NO Fair Usage Policy (monthly limitations), perfect for your small- or medium-sized business looking to mobilise its workforce.

    In addition, all our offerings include a TP Link MR600 router.

    Faster internet connection speed

    Faster internet connection speed

    Uncapped Business Internet Wireless Air provides high-speed internet with an asymmetrical connection and speeds from 10Mbps to 30Mbps, ensuring your businesses continuity.

    Range of solutions

    Range of solutions

    No matter the business size, our Business Internet product suite has a solution for you. Add a voice line and SAVE up to 20%.

    What You Will Get:

    Uncapped

    Uncapped

    Router included

    Router included

    Connect up to 32 users

    Connect up to 32 users

    Do a Business Internet comparison
    Business Internet Wireless Air Price Plans (Incl. VAT)

    Plan

    Installation

    12 Months

    24 Months

    10mbps/5mbpsR1 500R799R699
    20mbps/10mbpsR1 500R899R799
    30mbps/15mbpsR1 500R999R899

    All pricing includes VAT

    Terms and conditions apply

    CHECK COVERAGE

    How do I get it?

    Business Internet is coverage-dependent. Check the coverage map to see if it's available in your area.

    Check coverage

    Frequently asked questions

      What is Business Internet Wireless Air?

      Vodacom Business Internet Wireless Air is a microwave type service that connects customers to Business internet via Wireless point to multipoint Radwin radio to Vodacom’s nearest hub site. It is a fixed Wireless alternative providing the end users with a similar Business Internet experience to that of any fixed line Business Intenet service.

      Why Vodacom Business Internet Wireless Air?

      We are fast: Enjoy speeds of up to 30Mbps.
      We are flexible: We offer a choice of multiple uncapped service plans.
      We are reliable: Our Wireless Network is secure, always available and not susceptible to cable theft.
      Business Internet Wireless Air provides high throughput with low latency, fast installation time where the wireless network coverage is available, it’s fast and easy to deploy a new Base Station, and a specific SME cluster area can be connected relatively quickly.

      What does it offer?

      The service is comprised of a business router, business internet and wireless access that provide high internet connectivity to customers. As an optional extra, customers can subscribe to voice services by means of “adding on” IP Talk VoIP Connections that can be optionally purchased and added to the monthly Wireless Business Internet Service account.

      Why is wireless preferred over copper?

      Since the system is wireless, there’s no waiting for line installation and the service is also not susceptible to theft as copper is.

      What about Telephony?

      Wireless Business Internet comes with optional voice services, offering 2 voice extensions. Additional lines can be ordered and will be dealt with on a per customer request base. Customers wishing to make use of the 2 x analogue voice ports on the business router can subscribe to 2 x IP Talk accounts and use the 087 numbers they receive to make voice calls by plugging analogue handsets into the relevant voice ports on the device.

      Does the service come with Dynamic or Static IP Addresses?

      The service comes with 1 x Static IP address which is free of charge.


      Can I have 5 static IP Addresses?

      No, if you require 5 static IP addresses you can purchase Business Internet Wireless.

      What are the minimum upload and download speeds?

      Business Internet Wireless Air is a business service offering layer 2 and Internet connectivity. This is a best effort service as it is subject to a 20:1 contention ratio. We guarantee minimum access speeds (at full contention) to be approximately 1/20 of the subscribed speed or service plan.


      Please note: The above is applicable on the Vodacom network.
      The internet speeds are on a best effort basis depending on the contention and location of the targeted server. Unfortunately, we do not have control over the business internet speeds.

      What are the Fair or Acceptable Usage Policy indicators?

      The Vodacom AUP is designed to assist in protecting the Vodacom Network, the service, our Users and the Internet community as a whole from improper and/or illegal activity over the Internet, to improve service and to improve service offerings. As stipulated in this policy Vodacom reserves the rights to monitor usage and apply certain restrictions if need be.

      How does connecting to the business router through Wireless LAN affect my speed and throughput?

      Vodacom will install the Business Internet Wireless Air service by providing a Business router to which customers can connect over Ethernet or via the Wireless LAN interface. The Ethernet and Wireless LAN interface on the router will be demonstrated as being operational upon provisioning.

      The business service is best effort due to the contended nature of business internet and Vodacom further does not provide any guarantee throughput over the WiLAN interface as we do not have control over numerous factors that influence the Wireless throughput between the router and the end device whether it is a mobile device, computer, CCTV camera as it is impacted by the capabilities of the end user device as well as various physical factors described below;

      • The construction of the building where the devices are housed
      • Location of the router in relation to the end-user device, router could be on a different floor to the end user device connecting to the router on the WiLAN interface.
      • The distance between the router and the end user device.
      • Doubling the distance between router and end device drops the throughput to one-third of its original value. If you are connecting to the router at distances exceeding 30 meters the deployment of a wireless repeater is advised.
      • Objects filled with water also acts as a blockade (fish tanks, radiators) as well as metal objects (flower pots, sculptures).
      • The number of simultaneous connections over the wireless interface also degrades the throughput.
      • Interference in the 2.4Ghz and 5Ghz bands also play a role as most Wireless devices operate in those bands.
      • The maximum speed that one can expect from an 802.11 wireless device is between 30% - 40% of the contended, best effort access bandwidth.


      It is for these reasons that the WiLAN connectivity should never be used as the primary interface.
      Number of concurrent users allowed on the Business Router

      The TP Link MR600 router is wireless LAN-enabled and can handle up to 32 wireless or wired LAN connections.

      How do I apply for the Vodacom Business Internet Wireless Air service?

      Should a business customer be interested to apply for Vodacom Business Internet Wireless Air , they can visit www.vodacombusiness.co.za to view the coverage map, log a lead or request a call back.


      To check for Business Internet Wireless Air coverage, visit https://vccoverage.afrigis.co.za/

      GET IN TOUCH

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