Search | Vodacom Business

What is GovSuite?

GovSuite is a customer-centric digital platform developed by Mezzanine, a Vodacom company, that empowers government departments to deliver services more efficiently, transparently, and responsively. By automating workflows and digitising processes, GovSuite eliminates manual paperwork and fragmented communication — enabling real-time visibility, citizen engagement, and improved service delivery.

From leave management to budget tracking, permit applications to performance monitoring, GovSuite helps build smarter public services — together.

Key Benefits

Streamlined Operations

Automate workflows and eliminate manual paperwork to improve speed, accuracy, and accountability across departments.

Real-Time Visibility

Gain last-mile insights into service delivery performance, funding impact, and operational challenges — from national to local levels.cc

Inclusive Citizen Engagement

Communicate across multiple languages and channels, with zero-rated access, ensuring every citizen can participate and benefit.

Key Features

Configurable Workflow Automation

Create and manage bespoke digital workflows for leave, budgets, applications, performance tracking, and more.

Multi-Tenant Capability

Support multiple programmes across departments — from water and electricity to education and social development — all in one platform.

Zero-Rated Access

Citizens can engage with services even with no data balance, ensuring equitable access to government support.

Integrated Case & Task Management

Link citizen interactions directly to service workflows, whether using Mezzanine or third-party systems.

Performance & Budget Tracking

Monitor departmental goals and spending per capita or per plot, enhancing transparency and reducing fraud.

Broadcast & Engagement Tools

Enable two-way communication via SMS and WhatsApp, keeping stakeholders informed and involved.

GET IN TOUCH

Get in touch to get connected

____

Get Digitising Government

What is Virtual Wheeling?

The Virtual Wheeling Platform (VWP) is a digital energy settlement solution developed by Mezzanine, a Vodacom company, that enables corporates, municipalities, and energy traders to procure electricity from Independent Power Producers (IPPs) — virtually.

Unlike traditional wheeling, which requires a direct physical connection between generation and consumption sites, virtual wheeling uses smart meter data and automated reconciliation to match energy usage with generation across multiple locations. It supports both Eskom and municipal networks, offering real-time visibility, simplified settlements, and scalable access to clean energy — without changing existing energy supply agreements.

Key Benefits

Lower Energy Costs & Greater Flexibility

Buyers benefit from wheeling refunds, access to diverse IPPs, and improved ESG alignment — all without changing existing energy supply agreements.

Scalable & Inclusive Energy Access

Supports low- and medium-voltage sites across Eskom and municipal networks, enabling equitable access to clean energy.

Automated, Transparent Settlements

Real-time dashboards and Eskom-approved refund calculations ensure visibility, accountability, and simplified financial reconciliation.

Key Features

Wheeled Energy Refund Engine

Calculates monthly refunds using Eskom’s Time-of-Use bands and approved tariff rules.

Smart Meter Agnostic

Works across multiple vendors and devices, ensuring seamless data collection and integration.

Secure & Certified Infrastructure

Hosted in Vodacom SA data centres, ISO 27001 and GDPR-compliant for peace of mind.

Integrated Case & Task Management

Link citizen interactions directly to service workflows, whether using Mezzanine or third-party systems.

No ESA Amendments Required

Easy onboarding with no legal renegotiation needed — plug in and start saving.

Municipal Compatibility

Supports municipal accounts, helping decentralise energy access and reduce grid pressure.

GET IN TOUCH

Get in touch to get connected

____

Get Virtual Wheeling