| | What it offers | What it offers | Key benefit |
| Managed VoIP | Converts analogue telephony signals to digital voice traffic over IP networks. | Businesses modernising traditional phone infrastructure. | Enables IP-based calling while
supporting existing voice systems. |
| Conference Call Advanced | Conference calling service for
connecting groups of participants across locations. | Teams that need regular multi-party voice meetings. | Makes it easier to bring multiple
people into one call. |
| Dedicated Onsite IP PBX | Dedicated PBX deployed on company premises or hosted in a dedicated
environment. | Organisations requiring dedicated control over PBX infrastructure. | Provides a tailored PBX setup for specific business needs. |
| Hosted Contact Centre | Hosted call centre and contact centre
functionality for businesses of various sizes. | Customer service and sales teams managing inbound or outbound calls. | Supports professional customer engagement without complex onsite systems. |
| One Net Business with Webex | All-in-one cloud calling, messaging and meeting solution in a single application. | Businesses seeking integrated
collaboration and communication tools. | Combines calling, messaging and meetings for easier teamwork. |
| One Net Connect | SIP trunking service that connects
business voice systems to VoIP networks. | Businesses using SIP-enabled PBX or voice systems.
| Supports flexible, IP-based voice connectivity. |
| Video Collaboration | Managed video conferencing service
for meeting rooms, desktops and collaboration spaces. | Teams that rely on virtual meetings and visual collaboration. | Improves remote collaboration through managed video conferencing. |
| VoIP | Voice calling over internet protocol,
with potential savings on monthly voice calls. | Businesses looking to reduce voice call costs. | Businesses looking to reduce voice call costs. |
| Business Talk Wireless Office | Wireless office telephony with corporate-style calling and collaboration features. | Small businesses needing accessible business telephony features. | Helps businesses stay reachable
and manage calls professionally. |
| Microsoft Teams Voice Breakout | Unifies calling, chat, meetings, calendar, web conferencing and email through Microsoft Teams. | Organisations standardising
communication around Microsoft Teams. | Brings voice and collaboration into one familiar workspace. |
Unified Communications
Orchestrator (UCO) | Self-service portal for managing Unified Communications services, reporting and customer/partner service visibility. | Businesses and partners that need centralised control of UC and VoIP services. | Improves agility, operational efficiency and service insight through real-time management and reporting. |
