POS Payment Request - How to view your transactions

NAVIGATION

Need help? Check out our instructions below

NEED HELP?

How to view your transactions

HOW TO LOG IN

The VodaPay SMME Portal

Head to the VodaPay SMME Portal and log in using your Merchant ID and Password

How to log in

VIEWING ALL YOUR TRANSACTIONS

Go to Terminal Transactions

  • You can filter your processed transactions
by date, transaction type and response codes.

  • If you wish to save your transaction history, you can click on the "Export" button. This will export your transaction history as a CSV.

  • For each date, we show you the transactions processed.

  • If you would like some more information on a transaction, you can click on the line item. This will open a right hand slide out menu which will give you more details on a transaction

Viewing all your transactions
FAQs

Merchant Portal Questions and Answers

Why choose VodaPay payment solutions

Our state-of-the-art VodaPay payment solutions are specifically designed with your small business in mind. Our VodaPay Max, Kwika and Chop-Chop card machines along with our e-Commerce and Payment Request services will afford you the opportunity to significantly improve your customer's shopping experience. Help you enjoy more security as payments are deposited directly into your bank accounts. This will help you make informed decisions based on analytics and sales insights.

What are the charges?

Our service fees are based on how much you make. You can pay a minimum of 2% or a maximum of 3% depending on how much you make each month.

What are the benefits of QR Code payments and how does it work?

Our QR code, also known as the VodaPay Chop-Chop, makes it easy for you to offer seamless payments. You'll also be able to continue accept payments during loadshedding. Plus, you get it for free when you rent a VodaPay Max or buy a Kwika Card Machine!

How can I check my transactions?

We've created a portal to assist you manage your card machines once you start receiving payments from your customers. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, Payment Request and e-Commerce).

How long will it take for me to get activated?

It will take you approximately 30 minutes to apply online. Calls are free of charge. There is also a toll free number you can dial 011 066 0847.

Page Description
Monitor your daily transactions efficiently.
Page Title
How to view your transactions | Payment Request | Vodacom
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
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POS Payment Request - How to send a payment request

NAVIGATION

Need help? Check out our instructions below

NEED HELP?

Here’s how to send a Payment Request

HOW TO LOG IN

Merchant Portal

Head to the VodaPay SMME Portal and log in using your Merchant ID and Password

How to log in

GENERATING A PAYMENT REQUEST

Here's how it works

Select the type of payment under the payment request category:

Fixed Payment
Sends a payment request for an exact, fixed amount

Variable Payment
Sends a payment request allowing the customer to pay any amount.

Generating a payment request

SENDING THE DETAILS

Enter in the relevant info

Once a payment request category has been selected, capture the information required:

Transaction reference
Please enter an invoice or account number to match against your payment records.

Notification method
Send Payment Request via SMS or Email.

Notification address
Enter a cell number (e.g. 0820000000) or a valid email address ([email protected]

Once ready, hit Generate and the request will be sent

Sending the details

SUCCESS

Request has been sent

The request will now be sent via Via SMS or Email. Your customer will now receive a payment request to process payment for you.

Success
FAQs

Merchant Portal Questions and Answers

Why choose VodaPay payment solutions

Our state-of-the-art VodaPay payment solutions are specifically designed with your small business in mind. Our VodaPay Max, Kwika and Chop-Chop card machines along with our e-Commerce and Payment Request services will afford you the opportunity to significantly improve your customer's shopping experience. Help you enjoy more security as payments are deposited directly into your bank accounts. This will help you make informed decisions based on analytics and sales insights.

What are the charges?

Our service fees are based on how much you make. You can pay a minimum of 2% or a maximum of 3% depending on how much you make each month.

What are the benefits of QR Code payments and how does it work?

Our QR code, also known as the VodaPay Chop-Chop, makes it easy for you to offer seamless payments. You'll also be able to continue accept payments during loadshedding. Plus, you get it for free when you rent a VodaPay Max or buy a Kwika Card Machine!

How can I check my transactions?

We've created a portal to assist you manage your card machines once you start receiving payments from your customers. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, Payment Request and e-Commerce).

How long will it take for me to get activated?

It will take you approximately 30 minutes to apply online. Calls are free of charge. There is also a toll free number you can dial 011 066 0847.

Page Description
Let's help you step-by-step to activate the Payment Request functionality.
Page Title
How to send a payment request | Payment Request | Vodacom
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
Page Category

POS Payment Request - What you need to apply

NAVIGATION

Need help? Check out our instructions below

WANT TO APPLY FOR PAYMENT REQUEST?

Here’s what you need

Request payment from your customers in a few easy steps and and keep a record of all payments.

Identification

Identification

Have your Green ID Book or Smart Card ready in JPEG format.

Documentation

Documentation

You'll need your bank statement or bank confirmation letter in PDF or JPEG format.

Photo of yourself

Photo of yourself

Use your camera or webcam to take a selfie for verification.

Here’s what you need
WHAT YOU WILL NEED

Get started in 4 easy steps

How and when do I get paid?

At the end of each business day, VodaPay will perform a settlement process which considers all successful payments processed on your behalf as well as any refunds that you have performed.

On the next business day, VodaPay will calculate the amount due to you by offsetting any debits such as refunds or transaction fees, against payments received. The remaining balance is then paid into your designated clearing bank account.

A detailed view of this can be found on the Account Transactions screen of the merchant portal. Invoices for fees charged by VodaPay are available on the Documents screen on the merchant portal.

How and when do I get paid?

Need more information? Contact Us:

Please read our FAQs section for any clarity regarding how this service works. For additional support, please reach out to our call centre.

Website
http://voda.com/accept-payments

Email
[email protected]

Call Centre
0800 000 654 (Free from any network)

Monday to Sunday
8:00am to 7:00pm with after-hours emergency support

Need more information?
FAQs

Merchant Portal Questions and Answers

Why choose VodaPay payment solutions

Our state-of-the-art VodaPay payment solutions are specifically designed with your small business in mind. Our VodaPay Max, Kwika and Chop-Chop card machines along with our e-Commerce and Payment Request services will afford you the opportunity to significantly improve your customer's shopping experience. Help you enjoy more security as payments are deposited directly into your bank accounts. This will help you make informed decisions based on analytics and sales insights.

What are the charges?

Our service fees are based on how much you make. You can pay a minimum of 2% or a maximum of 3% depending on how much you make each month.

What are the benefits of QR Code payments and how does it work?

Our QR code, also known as the VodaPay Chop-Chop, makes it easy for you to offer seamless payments. You'll also be able to continue accept payments during loadshedding. Plus, you get it for free when you rent a VodaPay Max or buy a Kwika Card Machine!

How can I check my transactions?

We've created a portal to assist you manage your card machines once you start receiving payments from your customers. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, Payment Request and e-Commerce).

How long will it take for me to get activated?

It will take you approximately 30 minutes to apply online. Calls are free of charge. There is also a toll free number you can dial 011 066 0847.

Page Description
Want to apply for a payment request? Here’s what you need.
Page Title
What you need to apply | Payment Request | Vodacom
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
Page Category

POS Payment Request

Our Card Machines & e-Commerce Services

NEW

Payment Request
Payment Request

Payment links lets you accept payments from anywhere

Free

Pay Per Transaction

Get Free
e-Commerce
e-Commerce

Accept, request and reconcile online payments on your website

Free

Transaction Fees Only

Get free
Max
Max

Accept card payments and sell electricity, water, DStv, etc.

R311.00

per month

Rent now
Kwika
Kwika

Ultra portable, long lasting battery, built-in SIM, tap, swipe & insert cards

R 799.00

Once Off

Get now
Tap on Phone
Tap on Phone

Use your NFC-Enabled Android phone to accept card payments

Download now

data charges apply

Get now
PAYMENT REQUEST

Don’t have a website? No problem!

Accept payments easily from your customers without a website from wherever they are.

Accept payments without a website or card machine

Accept payments without a website or card machine

Allow your customers to pay you wherever they are by sending a request for payment.

Easily track payments

Easily track payments

Receive payments from your customers without sending follow-up invoices. Tracking is made simple through unique references for each customers.

No extra monthly fees

No extra monthly fees

Send payment requests at no cost!

PAYMENT REQUEST

Ensure payments are sent with us

Create account

Create account

Apply for a Merchant account, by selecting Payment Request as a product.

Generate Payment Request

Generate Payment Request

You can request payment from your customers by sending a link by sms or email.

Get Paid

Get Paid

Give your customers peace of mind through safe and secure payment options.

Ensure payments are sent with us
WHY CHOOSE US

Send Payment Requests for Online and In-store Transactions

Interactive Dashboard

Live business tracking reports

VodaPay Super App Marketing

Advertise your brand on SA’s biggest digital mall

Business Lending

Access up to R1.5 million in business funding

WHY CHOOSE US

Send Payment Requests for Online and In-store Transactions

Free setup

Free setup

Activate payments for your e-Commerce platform for free and only pay per transaction.

Send requests for payment

Send requests for payment

Send a payment request link via Email/SMS and get paid by customers through the supplied link.

Safe and secure payments

Safe and secure payments

Accept safe and secured payments without the risk of fraud.

WHY CHOOSE US

What is included with your Payment Request

DASHBOARD

Track business performance in real time.

Quality reporting.

Find out more

BUSINESS LENDING

Business finance solutions tailored for your business.

Quality solutions.

Find out more
FAQs

Got questions? We’ve got the answers.

Why choose VodaPay payment solutions

Our state-of-the-art VodaPay payment solutions are specifically designed with your small business in mind. Our VodaPay Max, Kwika and Chop-Chop card machines along with our e-Commerce and Payment Request services will afford you the opportunity to significantly improve your customer's shopping experience. Help you enjoy more security as payments are deposited directly into your bank accounts. This will help you make informed decisions based on analytics and sales insights.

What are the charges?

Our service fees are based on how much you make. You can pay a minimum of 2% or a maximum of 3% depending on how much you make each month.

What are the benefits of QR Code payments and how does it work?

Our QR code, also known as the VodaPay Chop-Chop, makes it easy for you to offer seamless payments. You'll also be able to continue accept payments during loadshedding. Plus, you get it for free when you rent a VodaPay Max or buy a Kwika Card Machine!

How can I check my transactions?

We've created a portal to assist you manage your card machines once you start receiving payments from your customers. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, Payment Request and e-Commerce).

How long will it take for me to get activated?

It will take you approximately 30 minutes to apply online. Calls are free of charge. There is also a toll free number you can dial 011 066 0847.

Page Description
Have you been struggling to request payment from your customers?
Page Title
Payment Request | Vodacom
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
Page Category

NSBC Platinum Membership Terms and Conditions

Vodacom Business “WIN NSBC Platinum Membership for your Business”

Terms and Conditions:

Vodacom (Pty) Ltd (“Vodacom”) is running the Vodacom “WIN NSBC Platinum Membership for your Business” Competition where Four SME’s stands a chance of winning NSBC Platinum Membership valued at R 3950 each.

All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

Duration

  1. The Competition is open to all Small and Medium Size Business owners who enters the Win NSBC Platinum Membership for your Business competition that will be running from 04 December 2023 till 11 December 2023 (the “End Date”).
  1. The duration of the Competition may be extended or curtailed at the discretion of

Prizes

Four (4) lucky qualifying entrants stand a chance of winning NSBC Platinum Membership valued at R 3950 each.

Two (2) will be awarded for entries on LinkedIn and Two (2) will be awarded for Facebook entries.

  1. Eligibility
  • Only entries received during the Competition period as stipulated in clause 1 above will qualify as potential winners.
  • The Competition is only open to natural persons (at least 18 years and older), received from business accounts held by legal persons (amongst other Corporates and SMEs, etc.)
  • Employees, directors and agents of Vodacom Group Companies and all participating stores, their immediate families, life partners, business partners and associates and any person directly involved with the sponsoring, devising, production, management or marketing of this Competition are not eligible to participate in this Competition.
  • Participants must reside in South Africa and be in possession of a valid South African identity document or permanent residence permit or temporary residence permit valid for a period exceeding 3 (three) months for the Republic of South Africa and valid at the End Date.

Valid Entry

  1. In order to stand a chance of winning in the Competition, -

4.1   In the comment section, simply tell us your story of how your business started, the challenges you faced and how you overcome it / need to overcome it. 

  1. Participants allowed to enter multiple times but only win ONE prize.
  1. Vodacom shall not be liable for any costs incurred by the winners for entering the Competition or in claiming any prizes, where

Prize draw

  1. The winners will be randomly selected on or after the End Date from all eligible entries who meet all the requirements set out in these Terms and Conditions. The verified winners will be notified within three (3) working days after he / she has been selected and verified as a winner.

Winners will be selected at random with the discretion of the Senior Leadership Team who has been appointed to act as judges to select winners.

Winner Validation

  1. All the information provided or related to this Competition shall be managed and captured by the managing digital agency of Vodacom, VMLYR.
  1. Vodacom will share personal details of the respective winners, such as name and contact number with a Vodacom and / or ‘VMLY&R’ approved team, who will notify the winner that he / she has won in the Competition, and you hereby agree to such disclosure as is necessary to effect prize
  1. Vodacom (and / or ‘VMLY&R’) will use reasonable efforts to contact the winners via direct message on their social media profile, or via a phone call based on the contact details provided by the participants to participate in the Competition.
  1. Vodacom (and / or ‘VMLY&R’) shall attempt to contact the winners for a period of 3 (three) normal working week days after their names have been drawn and verified as winners. The winners will be contacted during normal working hours, between 8 (eight) in the morning and 5 (five) in the afternoon.  Winners will be advised of arrangements in respect of prizes at the time of contacting the selected winners.
  1. Should a participant not be available on the contact details provided during the timeframe stipulated above or rejects, forfeits or declines acceptance of the prize, that person's right to the prize will be deemed to have been waived and the prize will be Vodacom reserves the right to then award the prize to the next selected participant.
  1. The claim for any prize will be subject to security and validation, and Vodacom reserves the right to withhold any prize until it is satisfied that the claim by a particular winner is The selected winner must be able to identify himself / herself, in a manner determined by Vodacom, as the qualifying entrants to the Competition and have to comply with the required validation procedure, determined by Vodacom, in order to claim any prizes, failing which such winner will forfeit the prize and the prize will be awarded to the next selected qualifying entrant.
  1. Notwithstanding the fact that the prize vest in the winner immediately upon the determination of the results, in the event that the required documentation from a particular winner has not been received at the agreed cut-off date communicated to the winner, or no effort is made on the part of any of the winners to make special arrangements to meet the deadline set by Vodacom, such prize will be Vodacom then reserves the right to award the prize to the finalist that is next in line.
  1. The winner’s name and company details will be displayed on social media subsequent to notification of the
  1. Vodacom shall request the winner’s consent in writing to his / her image and/or likeness being used and published by Vodacom in connection with the Competition for a period of 12 (twelve) months after he / she has been announced as the The winner may decline the use of his / her image and/or likeness by Vodacom.

Prize Delivery

  1. No prize is transferable or exchangeable
  1. If a winner cannot accept a prize for any reason whatsoever, the prize will be awarded to the next selected
  1. All risks and ownership of the prizes shall pass to the winners on transfer/delivery thereof and hence all of Vodacom’s obligations in regard to the Competition as well as in regard to the prizes shall

Personal information

  1. User data collected via the Competition will not be used for any other purpose than for execution of the
  1. User data collected via entry for this Competition will be stored for as long as it is legally required to and in accordance with Vodacom’s Privacy Policy, http://www.vodacom.co.za/vodacom/terms/privacy-policy.

General

  1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the promoter in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
  1. In the event of a dispute in regard to any aspect of the Competition and/or the Terms and Conditions, Vodacom’s decision will be final, and binding and no correspondence will be entered
  1. Vodacom may refuse to award a prize if entry procedures or these Terms and Conditions have not been adhered to or if it detects any irregularities or fraudulent practices. Vodacom is entitled in its entire discretion to reject any participant for any reason and will not be obliged to notify participants that they are
  1. Vodacom and/or any other person or party associated with the Competition, their associated companies, agents, contractors and sponsors and any of its personnel involved in the Competition, shall not be liable whatsoever for any loss or damage incurred or suffered (including but not limited to direct or indirect or consequential loss), death or personal injury suffered or sustained arising from either participation in the Competition or from claiming the
  1. Vodacom is not liable for any technical failures affecting participation and / or prize redemption process of the In addition, neither Vodacom nor its agents shall be responsible for any loss or misdirected entries, including entries that were not received due to any failure of hardware, software, or other computer or technical systems affecting participating in and/or the prize redemption process of the Competition.
  1. Vodacom, its directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties, guarantees or undertakings given by any person other than Vodacom itself.
  1. If Vodacom is required by law to alter or cancel any aspect of the Competition or to terminate it as a result of changes in legislation, or for any reason whatsoever, it will have the right to terminate the Competition being offered, with immediate effect and without In such event all entrants hereby waive any rights which they may have against Vodacom and its associated companies, agents, contractors and/or sponsors.
  1. All information relating to the Competition which is published on any marketing material will form part of these Terms and In the event of any conflict between such marketing material and these Terms and Conditions, these Terms and Conditions shall prevail.
  1. The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/website-terms-and-conditions
Page Description
WIN NSBC Platinum Membership for your Business” Competition where Five SME’s stands a chance of winning NSBC Platinum Membership valued
Page Title
NSBC Platinum Membership | Vodacom Business
Keywords
NSBC Platinum Membership, NSBC, Platinum Membership
Weight
0
Page Category
Page URL
/business/terms/win-nsbc-platinum-membership