POS Payment Request - How to send a payment request

NAVIGATION

Need help? Check out our instructions below

NEED HELP?

Here’s how to send a Payment Request

HOW TO LOG IN
Merchant Portal

Head to the VodaPay SMME Portal and log in using your Merchant ID and Password

How to log in
GENERATING A PAYMENT REQUEST
Here's how it works

Select the type of payment under the payment request category:

Fixed Payment
Sends a payment request for an exact, fixed amount

Variable Payment
Sends a payment request allowing the customer to pay any amount.

Generating a payment request
SENDING THE DETAILS
Enter in the relevant info

Once a payment request category has been selected, capture the information required:

Transaction reference
Please enter an invoice or account number to match against your payment records.

Notification method
Send Payment Request via SMS or Email.

Notification address
Enter a cell number (e.g. 0820000000) or a valid email address ([email protected]

Once ready, hit Generate and the request will be sent

Sending the details
SUCCESS
Request has been sent

The request will now be sent via Via SMS or Email. Your customer will now receive a payment request to process payment for you.

Success
FAQs

Merchant Portal Questions and Answers

Why choose VodaPay payment solutions

Our state-of-the-art VodaPay payment solutions are specifically designed with your small business in mind. Our VodaPay Max, Kwika and Chop-Chop card machines along with our e-Commerce and Payment Request services will afford you the opportunity to significantly improve your customer's shopping experience. Help you enjoy more security as payments are deposited directly into your bank accounts. This will help you make informed decisions based on analytics and sales insights.

What are the charges?

Our service fees are based on how much you make. You can pay a minimum of 2% or a maximum of 3% depending on how much you make each month.

What are the benefits of QR Code payments and how does it work?

Our QR code, also known as the VodaPay Chop-Chop, makes it easy for you to offer seamless payments. You'll also be able to continue accept payments during loadshedding. Plus, you get it for free when you rent a VodaPay Max or buy a Kwika Card Machine!

How can I check my transactions?

We've created a portal to assist you manage your card machines once you start receiving payments from your customers. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, Payment Request and e-Commerce).

How long will it take for me to get activated?

It will take you approximately 30 minutes to apply online. Calls are free of charge. There is also a toll free number you can dial 011 066 0847.

Page Description
Let's help you step-by-step to activate the Payment Request functionality.
Page Title
How to send a payment request | Payment Request | Vodacom
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
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0
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POS Payment Request - What you need to apply

NAVIGATION

Need help? Check out our instructions below

WANT TO APPLY FOR PAYMENT REQUEST?

Here’s what you need

Request payment from your customers in a few easy steps and and keep a record of all payments.

Identification
Identification

Have your Green ID Book or Smart Card ready in JPEG format.

Documentation
Documentation

You'll need your bank statement or bank confirmation letter in PDF or JPEG format.

Photo of yourself
Photo of yourself

Use your camera or webcam to take a selfie for verification.

Here’s what you need
WHAT YOU WILL NEED

Get started in 4 easy steps

How and when do I get paid?

At the end of each business day, VodaPay will perform a settlement process which considers all successful payments processed on your behalf as well as any refunds that you have performed.

On the next business day, VodaPay will calculate the amount due to you by offsetting any debits such as refunds or transaction fees, against payments received. The remaining balance is then paid into your designated clearing bank account.

A detailed view of this can be found on the Account Transactions screen of the merchant portal. Invoices for fees charged by VodaPay are available on the Documents screen on the merchant portal.

How and when do I get paid?
Need more information? Contact Us:

Please read our FAQs section for any clarity regarding how this service works. For additional support, please reach out to our call centre.

Website
http://voda.com/accept-payments

Email
[email protected]

Call Centre
0800 000 654 (Free from any network)

Monday to Sunday
8:00am to 7:00pm with after-hours emergency support

Need more information?
FAQs

Merchant Portal Questions and Answers

Why choose VodaPay payment solutions

Our state-of-the-art VodaPay payment solutions are specifically designed with your small business in mind. Our VodaPay Max, Kwika and Chop-Chop card machines along with our e-Commerce and Payment Request services will afford you the opportunity to significantly improve your customer's shopping experience. Help you enjoy more security as payments are deposited directly into your bank accounts. This will help you make informed decisions based on analytics and sales insights.

What are the charges?

Our service fees are based on how much you make. You can pay a minimum of 2% or a maximum of 3% depending on how much you make each month.

What are the benefits of QR Code payments and how does it work?

Our QR code, also known as the VodaPay Chop-Chop, makes it easy for you to offer seamless payments. You'll also be able to continue accept payments during loadshedding. Plus, you get it for free when you rent a VodaPay Max or buy a Kwika Card Machine!

How can I check my transactions?

We've created a portal to assist you manage your card machines once you start receiving payments from your customers. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, Payment Request and e-Commerce).

How long will it take for me to get activated?

It will take you approximately 30 minutes to apply online. Calls are free of charge. There is also a toll free number you can dial 011 066 0847.

Page Description
Want to apply for a payment request? Here’s what you need.
Page Title
What you need to apply | Payment Request | Vodacom
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
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POS Payment Request

REQUEST PAYMENTS FROM YOUR CUSTOMERS
No hassle - Just business

Are you a small business owner, freelancer, or side hustler with no website? Maybe you're a plumber, a cake baker, or running a tuisnywerheid from home? With VodaPay Payment Request, you don’t need a brick-and-mortar shop or even a website to get paid - just a phone, your product, or a service!

Request payments
WHY CHOOSE VODAPAY PAYMENT REQUEST?

Simplify your payments, boost your business!

Sinawe - We're with you every step of the way. Even without a registered business, as long as you have a South African ID, you can start using 
VodaPay’s Payment Request solution today. Your journey to getting paid starts here.

padlock close
No website? No problem!

Whether you’re a barber who needs to send an invoice on the go, a church collecting donations, or a political party gathering contributions, VodaPay Payment Request makes it easy for you to get paid. Create a payment link for any amount and send it via SMS, WhatsApp, Facebook, or email - no hassle, no extra apps needed!

Location
Flexible payment options

Request and payments through various channels like SMS, WhatsApp, email, or social media. It’s perfect for businesses in rural and urban areas, from drivers and delivery folks to home-based entrepreneurs.

Connectivity
Don’t waste time - Start taking payments

We know that there’s a lot of admin when you have a business. We’re here to make it easier for you. There’s no lengthy paperwork or complicated vetting - Check how easy it is to start transacting now. 

Payment Request Benefits
HOW IT WORKS IN REAL LIFE
No cash, no cards? No stress!

You’re a delivery guy working in Joburg's bustling CBD. A client wants to pay on delivery, but all they have is their card. No stress! Just send them a payment request via SMS, and they can settle up on the spot.

Driver Delivery
AFFORDABLE FEES TO EMPOWER YOUR BUSINESS
A fee structure designed to help you grow

We’re committed to helping you manage costs while growing your business. If your business doesn’t transact, we won’t deduct any fees. Plus, the more you transact, the lower your fees!

HOW TO SEND PAYMENT REQUESTS FOR FREE

Three easy steps to start making money

No matter where your business takes you - from the city hustle to the quiet dorpies - VodaPay Payment Request is your partner in growth. 
We’ve made the sign up quick so that you can simplify your payments, and start focusing on what really matters - your business

Create account
Sign up and set up your account

Register with your South African ID. Set up your profile in minutes - no need for a registered business! Just click here... 

Select products
Create and send your payment request

Generate a payment link for any amount using the VodaPay Merchant Portal. Send it via SMS, WhatsApp, email, or social media - directly to your customers, anytime, anywhere.

Start taking payments
Get paid instantly

Once your customer clicks the link and pays, the funds are securely transferred to your account. It's fast, easy, and hassle-free!

Payment Request
NO CONNECTION CHARGE AND AFFORDABLE FEES
A fee structure designed to empower your business

We are committed to making financial inclusion possible. If your business is not transacting, we will not deduct any fees from you. Plus, the more money you make, the less transaction fees you pay!

Fee Calculator
ALL YOUR PAYMENT SOLUTIONS

Choose your preferred payment solution

You are spoiled for choice when it comes to choosing the right card machine or online payment gateway from VodaPay. We have everything from card machines to Payment Requests, Payment Gateways and even Tap on Phone solutions. 

Kwika
Kwika card machine

Compact & easy to carry between appointments and customer visits.

Out of stock

New devices coming soon!

VodaPay Tap on Phone
VodaPay Tap on Phone

An app that makes transactions safer compared to cash...

Download for free

Pay Per transactions

View
Payment Request
Payment Request

Simplify your payment process without a website or physical store...

Free

Pay Per Transaction

View
Easy Payment Management
Digital Payment Gateway

Setting up easy, secure ways for customers to pay you electronically.

Free

Pay Per Transaction

View
FAQs

Frequently asked questions about the Kwika card machine...

What type of businesses prefer using VodaPay Payment Request?

Our state-of-the-art payment solutions were specifically designed with your small business in mind. Our VodaPay Max, Kwika, Chop-Chop, e-Commerce and Payment Request will afford you the opportunity to significantly improve your customer's shopping experience, help you enjoy more security as payments are deposited directly into your bank accounts and make informed decisions based on analytics and sales insights.

Can I monitor my transactions?

Yes. Once you start receiving payments, we created a portal for you to manage your devices and transactions. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, e-Commerce and Payment Request).

Help & Support

Website
https://www.vodacombusiness.co.za/business/solutions/financial-services/kwika

Email Contact Details
[email protected] 
[email protected] 

Call Centre
0800 000 654 (Free from any network)

Existing VFS Merchants
Call us on: 011 066 0847
Email us at: [email protected]

Operating Hours
Monday to Sunday
8:00am to 7:00pm available 365 days a year

Card Machine Help & Support
Page Description
Have you been struggling to request payment from your customers?
Page Title
Payment Request
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
Page Category
Page URL
/business/solutions/financial-services/payment-request

Smart PenSuite

What Is Smart PenSuite?

Smart PenSuite combines the familiarity of pen and paper with the efficiency of digital technology.

Write as you always have on regular paper forms and Smart PenSuite captures the handwriting, digitises it in real time, and sends it securely to the cloud where it integrates seamlessly into your existing ERP, CRM, or internal workflow systems.

No complex training. No disruption. Just smart, secure, scalable digitisation.

Key Benefits

Digitisation doesn’t have to mean abandoning what works. With Smart PenSuite, you can:

  • Digitise manual data collection without changing your team’s behaviour
  • Maintain personal client interactions while automating backend workflows
  • Capture, transmit, and store data in real time from the field to head office
  • Improve data accuracy and reduce rework
  • Integrate with current systems effortlessly
  • Drive real-time decision-making with live dashboards
  • Scale digital transformation with minimal infrastructure change

Key Features

Digital Pen Technology

Pen-and-Paper Simplicity

No learning curve. Write on standard forms like always

Handwriting Recognition

AI Handwriting Recognition

Converts writing to digital text instantly and accurately

Form Completion Guidance

Built-In Form Guidance

Prevents incomplete or incorrect submissions at the source

Data Capture and Encryption

Secure, Encrypted Capture

Each pen stores time-stamped, traceable, encrypted entries

Attachment Support

Real-Time Transmission

Upload via Bluetooth, USB, or mobile. Data is instantly available in the cloud

Validation Tools

Multimedia Attachments

Add fingerprints, GPS, photos, documents, and videos for richer records

Secure Transmission

Identity & Banking Verification

Verify ID and account info on the spot with built-in validation tools

Cloud Integration

Workflow Automation

Smart Orchestrate routes forms with SLA-based logic for processing

ERP/CRM Integration

Seamless Integration

Syncs with your existing systems — no heavy IT rebuild required

Workflow Automation

Insightful Reporting

Live dashboards provide complete visibility and decision-ready data

Ready to Transform the Way You Work?

Vodacom Business Smart PenSuite is redefining what’s possible with a pen — turning everyday writing into enterprise-grade intelligence.

No barriers. No delays. Just smart, secure, scalable data capture.

Together, let’s build the extraordinary.

GET IN TOUCH

Get in touch to get connected

____

Vodacom Smart PenSuite

Page Description
Revolutionise your Organisation's Data Capturing and Workflow Management 
Page Title
Smart PenSuite
Keywords
Smart PenSuite
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0
Page Category
Page URL
/business/solutions/internet-of-things/mart-pen-suite

VodaLend Business Cash Advance

NEED BUSINESS FUNDING?
Get up to R1.5 million in pre-approved funding

Get a Business Cash Advance from your VodaPay Card Machine and the VodaPay Merchant Portal.

With Business Cash Advance, your repayments are linked to the amount of money you're earning every day. So, when you’re not trading, you're not paying.

Need business funding?

Access hassle-free pre-approved Business Cash Advance Loans  through VodaPay. Simply visit your VodaPay Merchant Portal to unlock flexible business loans tailored to your unique business needs.

Qualify for a business cash advance up to R1.5 million within 24 hours by trading for four months on VodaPay Kwika or Max, with a monthly income of R3,000.
The process is seamless: download the VodaPay app, receive a quick decision, and have your business cash advance deposited within 24 hours. Get started now with a simple application or call us at 0800 000 654.

How to get pre-approved funding

To get access to pre-approved Business Cash Advance, go to your VodaPay Merchant Portal.

Use of your card machine

Use of your card machine

Trade for 4 months, making at least R3000 per month to pre-qualify for R1.5 in business funding

No admin, No restrictions

No admin, No restrictions

Zero admin, initiation or credit life fees. No restrictions on the use of funding.

Use the Merchant Portal

Use the Merchant Portal

Manage your store and track transactions easily using one dashboard

What do you need to get a Business Cash Advance?

VodaPay Merchant Portal
VodaPay Merchant Portal

Your business must be registered and operational for at least 4 consecutive months

Login
Login

Make at least R3000 a month or process 10 successful transactions or R500k a year to qualify

Get Funding
Get Funding

Once you meet all the requirements, complete the application within 10 minutes

What do you need to get a Business Cash Advance?
WATCH HOW EASY IT IS

Sinawe | DJ MIGGS FoREAL

Eutrice is a great example of how to turn a passion into a business. Watch Eutrice (aka DJ MIGGS) give back to the community by opening a school to teach music lovers how to DJ.

 

WATCH HOW EASY IT IS

Will you be our next funding success story?

Sinawe | Sir Anthony Jeans

#Sinawe as you build your business thread by thread. This is the story of Anthony, the founder of Sir Anthony Jeans.

Watch the video

Sinawe | Sibahle Coordinators

Follow the journey of Sibahle as she lets us in on how she is building her business, her way, with the right funding in place.

Watch the video
FAQs

Everything you need to know...

What is the VodaLend Business Cash Advance?

This is a Business Cash Advance that you can use to buy stock, pay employees and grow your business with ease.

How do I qualify for a Business Cash Advance?

Your business must be registered and operational for at least 4 months making R3 000 per month.

How much Business Cash Advance can I get?

You can get up to R1.5 million depending on what you qualify for.

How long do I need to wait to get approved for a Business Cash Advance?

The application process takes a few minutes and the funds you qualify for are deposited into your account within 24 hours.

How flexible are the repayment terms?

We give you the cash you qualify for so that you don't drown in debt.

Page Description
With a VodaCash Business Cash Advance, you can get the cash advance loan you need within 24 hours. Affordable repayment terms and no restrictions - Apply Now!
Page Title
VodaLend Business Cash Advance | Vodacom
Keywords
VodaLend Business Cash Advance, Vodacom
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VodaLend Business Term Advance

NEED FUNDING FOR YOUR SME?
Get up to R5 million for your business

Get cash flow to keep your business running smoothly or to take it to the next level. All you need is a registered business trading for 12 months and a monthly turnover of at least R40 000.

A view of Michael Oosthuizen, CEO of Central Bridge Trading & CBT, sharing testimonial about the fast business funding approval he got from VodaLend Business Funding in South Africa.

Benefits of business funding

Apply online in 10 minutes

Apply online in 10 minutes

Get your decision fast. No paperwork, no waiting, no commitment.

Get your decision fast

Flexible repayment terms

Choose between 6 or 12 month repayment terms. Pay early and save!

Funds paid in 24 hours

Funds paid in 24 hours

Get the funds in your bank account within 24 hours of a successful application.

What you need to get a Business Term Advance

Registered Business
Registered business

Your business must be registered and operational for 12 consecutive months.

Minimum Turnover
Minimum turnover

Make at least R40 000 a month or R500 000 a year to qualify.

Complete Application
Active business bank account

Regular transactions from your business bank account.

A view of Palesa Mazibuko, CEO and Founder of Parsley on Thyme, shares how Business Term Advance from VodaLend Business Funding helped her open a new branch.
WATCH HOW EASY IT IS

Will you be our next SME funding success story?

Mothibe Thabeng

We recently had a chat with Mothibe, CEO and founder of Greenro Solutions. His story is about accessible business funding within 24 hours through VodaLend Business Term Advance.

Watch the video

Armstrong Ngcobo

Armstrong Ngcobo is the founder of Mzansi Auto Glass who struggled with business funding. We helped him access up to R5 million within 24 hours.

Watch the video
FAQs

Everything you need to know...

Do I need to have a registered business to qualify for a Business Term Advance?

Yes. Your business must be registered and operational for 12 consecutive months with a good credit standing and a turnover of R500K a year and R40K a month.

How long do I need to wait to get a response from VodaLend after I have applied?

We aim to give you a response within 10 minutes of applying to give you peace of mind. Upon successful application, the funds will be deposited into your account within 24 hours.

How do I apply?

You can apply online or simply call us on 082 1960. You can also send an email to [email protected]. Our team will assist you as quickly as possible.

Can I use my smartphone to apply or do I need to fill in a form?

Our application process is paperless. Simply apply for a Business Term Advance on any smart device from anywhere in the world.

How long are your repayment terms?

We have two options, 6 and 12 months repayment terms. Each month you pay a portion of the total funding amount plus the monthly cost. If you pay early, you can save.

Page Description
Apply online for up to R5 million in business funding with VodaLend. Get approved fast with funds in 24 hours for successful applications. T's&C's apply.
Page Title
Business Funding in 24 Hours | Get Up to R5M | VodaLend
Keywords
vodalend business term advance
Weight
0
Page Category
Page URL
/business/solutions/fund-my-business

POS Tap on Phone

Our Tap on Phone App

Tap on Phone offers a convenient smartphone point of sales (POS) system that turns your NFC-enabled smartphone into a card machine. It's easy to set up and take customers’ payments from your phone.

Tap on Phone is an affordable payment solution that caters to customers who don’t carry cash, or who do not have enough physical cash on hand to complete the sale.

There’s no connection fee you can track all your transactions.

Our Tap on Phone App
WHY TAP ON PHONE WORKS

Accept card payments on your phone

The Tap on Phone App turns your NFC-enable smart phone into a card machine. It offers you flexibility, security and convenience. Here’s why some many businesses are turning to Tap on Phone.

family
Accessible & inclusive

Now you can take payments from customers who don’t carry cash, or who need to use bank cards to complete a sale. 

alarm-assistant
Security and reduced risk

Street vendors, travelling salespeople, even taxi drivers typically deal in cash. Tap on Phone is safe and reduces the risk of theft.

Connectivity
Increased sales opportunities

Cater to a broader audience, like tourists or visitors who don’t have local currency during peak tourism seasons.

Savings
Better financial management

The interactive dashboard and business tracking reports help you monitor sales and expenses during the trading week.

Kwika Benefits
VALUE ADDED SERVICES

What you get with the Tap on Phone card payment app

Even though the Tap on Phone app is free, we’ve packed it with some of the best payment services, to benefit your business.

Interactive Dashboard

Live business tracking reports. Monitor sales and income daily.

Access Merchant Portal

Sell more products

Sell airtime, data, electricity, pay municipality bills and more...

Become a vendor

Business Lending

Unlock up to R1.5 million in potential business funding after 4 months!

Do I qualify?
AFFORDABLE FEES TO EMPOWER YOUR BUSINESS
A fee structure designed to help you grow

We’re committed to helping you manage costs while growing your business. If your business doesn’t transact, we won’t deduct any fees. Plus, the more you transact, the lower your fees!

WE SEE YOUR VISION, LET'S GET YOU THERE

How to accept payments on your smartphone

It’s FREE and really easy to turn your phone into a card machine.

Tip before you download
Check compatibility with your NFC-enabled Android Smartphone on the Google Play Store. 

Create account
Download FREE here

Use an Android NFC-enabled smart phone. It’s free - data charges apply. 

Select products
Register on the app

Complete the application on the app and click on submit.

Start taking payments
Start transacting

We’ll set up your profile, and you can start transacting in minutes.

Nugget 4 icon
No connection fee to transact

There’s no connection fee. Transaction fees range from 1.85% to 3%. 

How to accept payments on your smartphone
Viewing this on a desktop? 

To download the Tap on Phone app, your Android smartphone needs to be NFC enabled. When downloading our app, please note that standard data charges from your network carrier will apply.

Tap on phone download
ALL YOUR PAYMENT SOLUTIONS

Choose your preferred payment solution

You are spoiled for choice when it comes to choosing the right card machine or online payment gateway from VodaPay. We have everything from card machines to Payment Requests, Payment Gateways and even Tap on Phone solutions. 

Kwika
Kwika card machine

Compact & easy to carry between appointments and customer visits.

Out of stock

New devices coming soon!

VodaPay Tap on Phone
VodaPay Tap on Phone

An app that makes transactions safer compared to cash...

Download for free

Pay Per transactions

View
Payment Request
Payment Request

Simplify your payment process without a website or physical store...

Free

Pay Per Transaction

View
Easy Payment Management
Digital Payment Gateway

Setting up easy, secure ways for customers to pay you electronically.

Free

Pay Per Transaction

View
Tap on Phone Help & Support

Operating hours
We’re open everyday from 7:00am to 7:00pm

New business contact
Call: 0800 000 654 (Free from any network)

Need help with your Max card machine?
Vending Support
[email protected]
Call: 011 066 0847
Email: [email protected]

Card Machine Help & Support
Page Description
Tap on phone apps transforms your smartphone into a secure payment terminal. Accept payments anywhere. Download for free and empower your business.
Page Title
Tap On Phone App
Keywords
tap on phone
Weight
0
Page Category
Page URL
/business/solutions/financial-services/tap-on-phone

POS e-Commerce

ONLINE PAYMENT GATEWAY

VodaPay Digital Payment Gateway

Designed for businesses of all sizes, this state-of-the-art payment gateway allows you to accept payments securely on your website.

Give your customers a smooth online shopping experience with the VodaPay Digital Payment Gateway.

Startups
Take online payments fast

The Digital Payment Gateway makes it super easy, fast and convenient for you. 

Security & privacy-Privacy
Safe and simple

Easy-to-use plugins give your customers a safe and secure way to pay you online.

Miscellaneous-Layers
Scale your business

Enter new digital markets and track your online sales in real time.

e-Commerce Benefits
ACCEPT A RANGE OF PAYMENT METHODS

Give your online customers what they need

Enhance your customer satisfaction with a variety of payment methods, including credit and debit cards, EFTs, and mobile payments. You can ensure that every transaction is smooth and secure.

Arrows-Online
Easy integration

Set-up your online store fast, with quick turn around time and minimal disruptions.

Security & privacy-Confidential
Advanced fraud detection

Protect your transactions from fraudulent activity with PCI DSS compliant software.

Affordable fees
Affordable fees

Fees are capped at 3.5%, with lower rates as you earn more. No fees if you don’t transact.

Service
Uninterrupted global service

Your business can take online payments from anywhere in the world. 

Payment experience
MERCHANT & DEVELOPER SUPPORT

Digital Payment Gateway Integration Resources

VodaPay offers flexible payment integration solutions and resources to get started with your developer.

Integration Resources

Check out EVERYTHING you need to work with your own developer for custom payment gateway integration.

Find out more

Shopping Cart Plugins

Access some of the most popular shopping cart solutions.

View Plugins

API Key Integration

After registration you can find the API key required for live integration.

Integrate easily
AFFORDABLE FEES TO EMPOWER YOUR BUSINESS
A fee structure designed to help you grow

We’re committed to helping you manage costs while growing your business. If your business doesn’t transact, we won’t deduct any fees. Plus, the more you transact, the lower your fees!

HOW TO APPLY

Take online payments fast

Your business must be based in South Africa. You need an active email address and the following documents in PDF or JPEG format: 

Identification documents
Identification documents

Green ID Book or Smart Card of the business owner or business representative.

Business banking
Business banking

Bank confirmation, monthly turnover, website (visible policies & customer service email), business banking details.

A verification photo
A verification photo

Use your smartphone camera or webcam to take a clear photo for verification purposes. 

Online payments
AFFORDABLE FEES TO EMPOWER YOUR BUSINESS
Get your payment gateway - Free

At VodaPay, we’re committed to making financial inclusion possible. That is why you can activate the Payment Gateway free and only pay for transactions.

Payment gateway
ALL YOUR PAYMENT SOLUTIONS

Choose your preferred payment solution

You are spoiled for choice when it comes to choosing the right card machine or online payment gateway from VodaPay. We have everything from card machines to Payment Requests, Payment Gateways and even Tap on Phone solutions. 

Kwika
Kwika card machine

Compact & easy to carry between appointments and customer visits.

Out of stock

New devices coming soon!

VodaPay Tap on Phone
VodaPay Tap on Phone

An app that makes transactions safer compared to cash...

Download for free

Pay Per transactions

View
Payment Request
Payment Request

Simplify your payment process without a website or physical store...

Free

Pay Per Transaction

View
Easy Payment Management
Digital Payment Gateway

Setting up easy, secure ways for customers to pay you electronically.

Free

Pay Per Transaction

View
FAQs

Frequently asked questions

When will I receive my money with VodaPay Digital Payment Gateway?

We settle your earnings daily, with payments processed for the previous business day.

Can I process refunds through VodaPay Digital Payment Gateway?

Yes, refunds can be easily managed through our merchant portal, giving you full control over the process.

Do I need a bank merchant account to accept online payments with VodaPay Digital Payment Gateway?

No, we take care of setting up everything you need to start accepting payments online, including a merchant account.

Can VodaPay Digital Payment Gateway support recurring payments for my customers?

Absolutely! We offer a recurring payment feature, and our integrations team is here to help you get started.

Is it possible to use VodaPay Digital Payment Gateway for online payments without a website?

Yes, with our Payment Request feature, you can generate a payment link with a specified amount and reference, making it easy for your customers to pay, even without a website.

Help & Support

New merchants please contact the helpdesk below:

Website: http://voda.com/accept-payments

Email: [email protected]
Call Centre: 011 066 0847  

Operating Hours:
 
Monday to Friday 8:00am to 5:00pm

Existing merchants please contact the below helpdesk:

WhatsApp: 0726059421
Website: http://voda.com/accept-payments

Email: [email protected]

Call Centre: 0800 000 654 Free from any network

Operating Hours:  
Monday to Sunday 7:00am to 7:00pm available 365 days a year

Card Machine Help & Support
Page Description
Your online payment gateway to receiving ecommerce payments online. With a variety of online payment options, you can offer your customers a seamless payment experience
Page Title
e-Commerce
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
Page Category
Page URL
/business/solutions/financial-services/e-commerce

POS Kwika

A card machine for flexible, secure and easy payments

Empower your small business with the VodaPay Kwika card machine. It’s safe, efficient, and portable, which means you run your business and take payments from anywhere in South Africa.

Best of all, delivery is free, there’s no connection fee, and you can track all your transactions.

Secure-Easy-Payment
WHY THE VODAPAY KWIKA CARD MACHINE?

It’s fast, safe, easy & affordable

The Kwika card machine offers you flexibility and security. Check out why so many businesses trust Kwika.

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Fast, safe & secure payments

Customers can safely tap, insert or scan to accept payments. The payment reflects immediately. 

Location
Easy and portable

Take payments anywhere in your shop, building or anywhere in the country!

Connectivity
Stable connectivity

Don’t miss another payment. Our Dual SIM technology ensures you’re always connected.

Savings
Transparent fees

The more payments you take, the less you pay. Fees range 1.85% to 3% on monthly transactions.

Kwika Benefits
AFFORDABLE FEES TO EMPOWER YOUR BUSINESS
A fee structure designed to help you grow

We’re committed to helping you manage costs while growing your business. If your business doesn’t transact, we won’t deduct any fees. Plus, the more you transact, the lower your fees!

VALUE ADDED SERVICES

Enhance your business with VodaPay Kwika

With the VodaPay Kwika you can sell more products, and track all your sales in real time and even access business finance if you qualify. 

Interactive Dashboard

Live business tracking reports. Monitor sales and income daily.

Access Merchant Portal

Sell more products

Sell airtime, data, electricity, pay municipality bills and more...

Become a vendor

Business Lending

Unlock up to R1.5 million in potential business funding after 4 months!

Do I qualify?
WE SEE YOUR VISION, LET'S GET YOU THERE

How to buy your Kwika

It’s really easy to buy and to activate a Kwika card machine.

Create account
Buy online or instore

Get a Kwika device online or in Vodacom stores. Set up your account to started

Select products
FICA activation

Submit your FICA documents online or in store. Tip: See FAQs below for more. 

Start taking payments
Get your Kwika and take payments

Whether you buy in-store or wait for your free delivery, the card machine is ready to use.

Nugget 4 icon
No connection fee to transact

There’s no connection fee, so you can start taking payments immediately.

How to get the Card Machine
PAYMENT SOLUTIONS FOR ALL TYPES OF BUSINESS

Choose a payment solution that’s right for your business

You are spoiled for choice when it comes to choosing the right card machine or online payment gateway from VodaPay. We have everything from card machines to Payment Requests, Payment Gateways and even Tap on Phone solutions. 

Kwika
Kwika card machine

Compact & easy to carry between appointments and customer visits.

Out of stock

New devices coming soon!

VodaPay Tap on Phone
VodaPay Tap on Phone

An app that makes transactions safer compared to cash...

Download for free

Pay Per transactions

View
Payment Request
Payment Request

Simplify your payment process without a website or physical store...

Free

Pay Per Transaction

View
Easy Payment Management
Digital Payment Gateway

Setting up easy, secure ways for customers to pay you electronically.

Free

Pay Per Transaction

View
FAQs

Frequently asked questions about the Kwika card machine...

Is my business ready for the Kwika card machine?

The Kwika is perfectly suited for businesses that need a reliable but portable payment solution. If you’re a traveling salesperson, food truck owner or plumber - even a travelling personal trainer - the VodaPay Kwika can help you to take payments from your customers and clients at any time. 

What is pre-approved for up to R1.5 million after 4 months of trading?


When you use your Kwika to transact, you could potentially qualify for business funding. There is strict criteria to meet. You need to make at least R40,000 a a month or R500 000 a year to qualify.

What is FICA and what do I need?

FICA, or the Financial Intelligence Centre Act, is a set of laws in South Africa aimed at preventing financial crimes like money laundering and terrorism financing. It requires financial institutions to verify your identity and monitor transactions for suspicious activity.

To FICA your Kwika card machine, you need to provide:

  1. South African ID or Foreign national documentation
  2. Proof of Banking 
  3. Business Registration if you have a registered business. 
  4. Confirmation Letter to confirm that you are a business representative.

This is a compulsory process that protects you, us and your customers from malicious transactions. 

Card Machine Help & Support

 

Having trouble registering your payment solution

Call the Sinawe Registration Helpdesk

  • 011 066 0847 and select "option 2"
  • Monday to Friday 07:00 to 17:00

 

For technical support for your payment solution 

Contact the Sinawe Support Helpdesk:

  • Toll Free - 0800 000 654
  • WhatsApp - 072 605 9421
  • Email - [email protected]
  • Available everyday (Including Public Holidays) from 07:00 - 19:00
Card Machine Help & Support
Page Description
Kwika is a secure, portable payment option. Buy the user-friendly card machine to simplify transactions anywhere. Get started with no connection fees.
Page Title
Kwika Card Machine
Keywords
kwika
Weight
0
Page Category
Page URL
/business/solutions/financial-services/kwika

POS Max

VodaPay Max - The revenue generating machine

Discover the card machine tailored for South African businesses like yours. Accept credit cards, debit cards, and mobile wallets safely and easily.

Benefits of VodaPay Max Card Machine:

  • Delivery is free
  • No connection fee
  • Track all your transactions
  • Device insured for 12 months
  • Register as a vendor to sell airtime, data, and utilities.
VodaPay Max
WHY THE MAX?

Flexible, affordable and profitable

Grow your cash flow, broaden your customer base, and boost profits with an efficient, easy-to-use VodaPay Max Card Machine.

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Fast, safe & secure payments

Your customers can use their cards or digital wallets to safely tap, insert or scan to make a payment.

Location
Increase revenue streams

Sell airtime, data and electricity straight from the VodaPay Max Card Machine. Customers can also pay fines, make EasyPay bill payments and even pay municipal bills. All from one card machine!

Connectivity
Stable connectivity

Don’t miss another payment! Our Dual SIM technology ensures you’re always connected. 

Max Benefits
CASHBACK
Get up to 100% cash back

You could get a percentage of the purchase price of your VodaPay Max Card Machine back! Take a look at the table to see what you could get back into your bank account, based on your transaction value over 3 consecutive months.

EXTRAS

Enhance your business with VodaPay Max

With the VodaPay Max Card Machine you can sell more products and track all your sales in real time. You could also get access to up to R1.5 million in business funding.

Increase Revenue

Sell airtime, data, electricity, pay municipality bills and more...

Interactive Dashboard

Live business tracking reports. Monitor sales and income daily. 

Business Lending

Unlock up to R1.5 million in potential business funding after 4 months!

AFFORDABLE FEES
A fee structure designed to help you grow

We’re committed to helping you manage costs while growing your business. If your business doesn’t transact, we won’t deduct any fees. Plus, the more you transact, the lower your fees!

HOW TO

Get your VodaPay Max card machine

It's really easier to buy and activate a Vodapay Max card machine.

Buy online or instore
Buy online or instore

Get a VodaPay Max Card Machine online (free delivery) or at participating stores.

FICA
FICA

Submit your FICA documentations online, in-store or call the call centre.

Get your VodaPay Max & take payments
Get your VodaPay Max & take payments

Whether you buy in-store or wait for your free delivery, the card machine is ready to use once you are FICA approved.

No connection fee to transact
No connection fee to transact

There’s no connection fee, the device is ready to use once you’ve been FICA approved.

Get your VodaPay Max card machine
PAYMENT SOLUTIONS FOR ALL TYPES OF BUSINESS

Choose a payment solution that’s right for your business

You are spoiled for choice when it comes to choosing the right card machine or online payment gateway from VodaPay. We have everything from card machines to Payment Requests, Payment Gateways and even Tap on Phone solutions. 

Kwika
Kwika card machine

Compact & easy to carry between appointments and customer visits.

Out of stock

New Devices Soon!

VodaPay Tap on Phone
VodaPay Tap on Phone

An app that makes transactions safer compared to cash...

Free

Pay Per transactions

View
Payment Request
Payment Request

Simplify your payment process without a website or physical store...

Free

Pay Per Transaction

View
Easy Payment Management
Digital Payment Gateway

Setting up easy, secure ways for customers to pay you electronically.

Free

Pay Per Transaction

View
Card Machine Help & Support

Having trouble registering your payment solution?
Call Vodacom Payment Services Activations:

  • 011 066 0847 and select 'option 2'
  • Monday to Friday 07:00 am to 05:00 pm


For technical support for your payment solution

Contact Vodacom Payment Services Support:

  • Toll Free - 0800 000 654
  • WhatsApp - 072 606 9421 
  • [email protected]
  • Email: [email protected] (for all vending queries) 
  • Available daily (including public holidays) 07:00 am to 07:00 pm

 

Card Machine Help & Support

View Ts&Cs

Take a look at our full Terms & Conditions below.

Merchant Ts & Cs

Merchant Ts & Cs

Promotion’s Ts & Cs

Promotion’s Ts & Cs

FAQs

Max card machine questions and answers...

What business is best suited for the Max card machine?

The Max is perfectly suited for businesses that need a reliable payment solution that also helps them to attract more customers by selling more products.  

Why do I need to FICA before I can rent a VodaPay Max card machine?

FICA, or the Financial Intelligence Centre Act, is a set of laws in South Africa aimed at preventing financial crimes like money laundering and terrorism financing. It requires financial institutions to verify your identity and monitor transactions for suspicious activity.

To FICA your Kwika card machine, you need to provide:

  1. South African ID or Foreign national documentation
  2. Proof of Banking 
  3. Business Registration if you have a registered business. 
  4. Confirmation Letter to confirm that you are a business representative.

This is a compulsory process that protects you, us and your customers from malicious transactions. 

Page Description
Start taking payments now with our comprehensive POS payment solution tailored for small businesses, providing the state-of-the-art Max POS solutions.
Page Title
Max
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
Page Category
Page URL
/business/solutions/financial-services/max