Why Vodacom for Managed and Professional Microsoft services?
Through our subsidiary, Nexio, we specialize in delivering professional and managed services on both M365 and Azure. Our team of experienced professionals can help you with a wide range of services.
Key benefits for Managed and Professional Microsoft services
Increased Operational Efficiencies
Accelerate business results with Azure Analytics, AI and Power BI
Best practice compliance and security
Improve employee productivity and security with Microsoft 365 and Azure Security
Focus on Collaboration and Innovation
Our distinctive digital business platform drives visibility, control, optimization, and security across organizations
What we offer
M365 deployment and migration
We can help you set up and deploy M365 for your organization, as well as assist with any migration needs you may have.
Azure implementation and management
We can help you take advantage of all that Azure has to offer, from implementation and setup to ongoing management and support.
Professional services
Our team can provide expert guidance and assistance with a wide range of services, including project management, business analysis, and technical consulting.
Managed services
Let us take care of the day-to-day management and maintenance of your M365 and Azure environments, so you can focus on running your business.
As South Africa's leading network, we're committed to keeping you connected.
One of our top priorities is to provide value through the products and services we offer. Despite the range of challenges we are facing including increased battery theft, base station vandalism and a difficult economic climate with inflation, exchange rate pressures and intensified loadshedding, we remain committed to keeping our prices as low as possible.
However, as a result of these ongoing challenges, we will be effecting a price increase of 7% on your fixed services as of 1 August 2023, in line with CPI. This applies to all line items pertaining to your Vodacom Business fixed line connectivity and telephony services.
NB! You should only get a price increase if your services have a contract start date of 31 July 2022 or earlier.
To view details of the products included in the Price Increase for 2023, please see the list below:
Business Internet LTE
Business Internet Fibre
Business Internet Fibre Premium
Business Internet Wireless Air
Business Internet Wireless Premium
Business Internet Satellite
Pooled Data
Business Connect
SDWAN
VPN National Connection
Dedicated Internet Access
LAN Management
Enterprise WiFi
LANConnect
Hosted IP PBX
Hosted Contact Centre
One Net Business
If you have any questions, view our helpful FAQs, contact your account manager, give us a call on 082 1940 or visit your nearest Vodacom store.
For Business Internet services, you can check your service plan by logging in to the myBI App. Alternatively, you can call 082 1940 or 082 1951 for support.
Cost increases are unavoidable across all industries, but we are committed to minimising this financial impact on you while keeping you connected to the people and things that matter most. As we move forward with 2023 and continue to provide a quality service, we are keeping costs as low as possible with our subscription price increase at 7%.
Vodacom has had to review its pricing due to increased battery theft and base station vandalism, the challenging economic climate, including inflationary and exchange rate pressures exacerbated by the impact of intensified stages of loadshedding. We remain committed to keeping our prices as low as possible.
If you have multiple Vodacom Business Fixed products, you may well be impacted. Please refer to the list above to see how you will be impacted (Please note if you have other Business Internet, Fixed Voice or Managed services products you should definitely check)
Business customers can contact Customer care by dialling 082 1940 and an agent will assist you with this. Or alternatively send an email: [email protected]
Vodacom reserves the right to review the pricing of services where necessary, charges levied by Vodacom may vary from time to time and Vodacom shall provide you with at least 20 (twenty) business days' notice of such variations before they take effect.
Communication was sent out to all affected customers (via email) between 1 and 2 June 2023. Please contact your Account Manager or call 082 1940 for more information.
No, you will only get a price increase if your services have a contract start date of 31 July 2022 or earlier. If you signed up for a service on or after 1 August 2022, you will be exempted from this price increase.
No, you will only get a price increase if your services have a contract start date of 31 July 2022 or earlier. If you signed up for a service on or after 1 August 2022, you will be exempted from this price increase.
No, you will only get a price increase if your services have a contract start date of 31 July 2022 or earlier. If you signed up for a service on or after 1 August 2022, you will be exempted from this price increase.
No more plastic SIM cards required - more flexibility, less logistics.
Easy access
Changing is easy as we send your eSIM straight to your inbox.
Reusable
eSIMs are reusable, so you can change or upgrade your devices without a SIM swap.
Convenient
Keep your business number and personal number on the same device.
What you need to get an eSIM
An eSIM compatible device
An email address
Internet access (WiFi) to connect your device
We will send you an email with an activation code (QR code). Just follow the instructions in the email to activate the eSIM and you’re all set.
Get started with eSIM
Switch your numbers to eSIM
For security reasons, a SIM swap to eSIM can only be requested by the company's authorised contact. Swapping to an eSIM will stop the physical SIM from working.
Get in touch or talk to your account manager today to activate your new eSIM numbers. Remember to always check your devices are eSIM capable. Corporate Customers can use Vodacom Corporate Online
Reuse the QR code to move a number from one eSIM device to another. No SIM swap required. Just delete the old eSIM profile and scan the QR code on the new device.
While smartwatches like the Apple Watch and others have an eSIM, they operate differently from phones and tablets, being designed as companion devices connected to a primary number/device.
Currently we are not supporting smartwatches connected to a business number for customers with more than 10 employees.
No, the eSIM connection is secured. The QR code will not work while the eSIM is active on another device. Once the eSIM is deleted from one device, the QR code can be reused to download the eSIM on another.
Please call us to report the lost or stolen phone so we can block the Vodafone eSIM number; this will make the old QR code unusable. A SIM swap can then be requested through Swap your SIM - either to a physical SIM or another eSIM.
Other connections to different networks on the lost device (if existent) will have to be reported to the respective providers.
They should always delete the eSIM profile first before returning the device to be repaired. For help on how to do this, please read the relevant device guide.
There are two options to use the number while waiting for the device to be fixed:
Move the eSIM onto another eSIM device by reusing the QR code; or
If the device is unusable and profile cannot be deleted, request a SIM swap to a physical SIM or another eSIM through Swap your SIM.
