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POS Payment Request - What you need to apply

NAVIGATION

Need help? Check out our instructions below

WANT TO APPLY FOR PAYMENT REQUEST?

Here’s what you need

Request payment from your customers in a few easy steps and and keep a record of all payments.

Identification
Identification

Have your Green ID Book or Smart Card ready in JPEG format.

Documentation
Documentation

You'll need your bank statement or bank confirmation letter in PDF or JPEG format.

Photo of yourself
Photo of yourself

Use your camera or webcam to take a selfie for verification.

Here’s what you need
WHAT YOU WILL NEED

Get started in 4 easy steps

How and when do I get paid?

At the end of each business day, VodaPay will perform a settlement process which considers all successful payments processed on your behalf as well as any refunds that you have performed.

On the next business day, VodaPay will calculate the amount due to you by offsetting any debits such as refunds or transaction fees, against payments received. The remaining balance is then paid into your designated clearing bank account.

A detailed view of this can be found on the Account Transactions screen of the merchant portal. Invoices for fees charged by VodaPay are available on the Documents screen on the merchant portal.

How and when do I get paid?
Need more information? Contact Us:

Please read our FAQs section for any clarity regarding how this service works. For additional support, please reach out to our call centre.

Website
http://voda.com/accept-payments

Email
[email protected]

Call Centre
0800 000 654 (Free from any network)

Monday to Sunday
8:00am to 7:00pm with after-hours emergency support

Need more information?
FAQs

Merchant Portal Questions and Answers

Why choose VodaPay payment solutions

Our state-of-the-art VodaPay payment solutions are specifically designed with your small business in mind. Our VodaPay Max, Kwika and Chop-Chop card machines along with our e-Commerce and Payment Request services will afford you the opportunity to significantly improve your customer's shopping experience. Help you enjoy more security as payments are deposited directly into your bank accounts. This will help you make informed decisions based on analytics and sales insights.

What are the charges?

Our service fees are based on how much you make. You can pay a minimum of 2% or a maximum of 3% depending on how much you make each month.

What are the benefits of QR Code payments and how does it work?

Our QR code, also known as the VodaPay Chop-Chop, makes it easy for you to offer seamless payments. You'll also be able to continue accept payments during loadshedding. Plus, you get it for free when you rent a VodaPay Max or buy a Kwika Card Machine!

How can I check my transactions?

We've created a portal to assist you manage your card machines once you start receiving payments from your customers. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, Payment Request and e-Commerce).

How long will it take for me to get activated?

It will take you approximately 30 minutes to apply online. Calls are free of charge. There is also a toll free number you can dial 011 066 0847.

Page Description
Want to apply for a payment request? Here’s what you need.
Page Title
What you need to apply | Payment Request | Vodacom
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
Page Category

POS Payment Request

REQUEST PAYMENTS FROM YOUR CUSTOMERS
No hassle - Just business

Are you a small business owner, freelancer, or side hustler with no website? Maybe you're a plumber, a cake baker, or running a tuisnywerheid from home? With VodaPay Payment Request, you don’t need a brick-and-mortar shop or even a website to get paid - just a phone, your product, or a service!

Request payments
WHY CHOOSE VODAPAY PAYMENT REQUEST?

Simplify your payments, boost your business!

Sinawe - We're with you every step of the way. Even without a registered business, as long as you have a South African ID, you can start using 
VodaPay’s Payment Request solution today. Your journey to getting paid starts here.

padlock close
No website? No problem!

Whether you’re a barber who needs to send an invoice on the go, a church collecting donations, or a political party gathering contributions, VodaPay Payment Request makes it easy for you to get paid. Create a payment link for any amount and send it via SMS, WhatsApp, Facebook, or email - no hassle, no extra apps needed!

Location
Flexible payment options

Request and payments through various channels like SMS, WhatsApp, email, or social media. It’s perfect for businesses in rural and urban areas, from drivers and delivery folks to home-based entrepreneurs.

Connectivity
Don’t waste time - Start taking payments

We know that there’s a lot of admin when you have a business. We’re here to make it easier for you. There’s no lengthy paperwork or complicated vetting - Check how easy it is to start transacting now. 

Payment Request Benefits
HOW IT WORKS IN REAL LIFE
No cash, no cards? No stress!

You’re a delivery guy working in Joburg's bustling CBD. A client wants to pay on delivery, but all they have is their card. No stress! Just send them a payment request via SMS, and they can settle up on the spot.

Driver Delivery
AFFORDABLE FEES TO EMPOWER YOUR BUSINESS
A fee structure designed to help you grow

We’re committed to helping you manage costs while growing your business. If your business doesn’t transact, we won’t deduct any fees. Plus, the more you transact, the lower your fees!

HOW TO SEND PAYMENT REQUESTS FOR FREE

Three easy steps to start making money

No matter where your business takes you - from the city hustle to the quiet dorpies - VodaPay Payment Request is your partner in growth. 
We’ve made the sign up quick so that you can simplify your payments, and start focusing on what really matters - your business

Create account
Sign up and set up your account

Register with your South African ID. Set up your profile in minutes - no need for a registered business! Just click here... 

Select products
Create and send your payment request

Generate a payment link for any amount using the VodaPay Merchant Portal. Send it via SMS, WhatsApp, email, or social media - directly to your customers, anytime, anywhere.

Start taking payments
Get paid instantly

Once your customer clicks the link and pays, the funds are securely transferred to your account. It's fast, easy, and hassle-free!

Payment Request
NO CONNECTION CHARGE AND AFFORDABLE FEES
A fee structure designed to empower your business

We are committed to making financial inclusion possible. If your business is not transacting, we will not deduct any fees from you. Plus, the more money you make, the less transaction fees you pay!

Fee Calculator
ALL YOUR PAYMENT SOLUTIONS

Choose your preferred payment solution

You are spoiled for choice when it comes to choosing the right card machine or online payment gateway from VodaPay. We have everything from card machines to Payment Requests, Payment Gateways and even Tap on Phone solutions. 

Kwika
Kwika card machine

Compact & easy to carry between appointments and customer visits.

Out of stock

New devices coming soon!

VodaPay Tap on Phone
VodaPay Tap on Phone

An app that makes transactions safer compared to cash...

Download for free

Pay Per transactions

View
Payment Request
Payment Request

Simplify your payment process without a website or physical store...

Free

Pay Per Transaction

View
Easy Payment Management
Digital Payment Gateway

Setting up easy, secure ways for customers to pay you electronically.

Free

Pay Per Transaction

View
FAQs

Frequently asked questions about the Kwika card machine...

What type of businesses prefer using VodaPay Payment Request?

Our state-of-the-art payment solutions were specifically designed with your small business in mind. Our VodaPay Max, Kwika, Chop-Chop, e-Commerce and Payment Request will afford you the opportunity to significantly improve your customer's shopping experience, help you enjoy more security as payments are deposited directly into your bank accounts and make informed decisions based on analytics and sales insights.

Can I monitor my transactions?

Yes. Once you start receiving payments, we created a portal for you to manage your devices and transactions. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, e-Commerce and Payment Request).

Help & Support

Website
https://www.vodacombusiness.co.za/business/solutions/financial-services/kwika

Email Contact Details
[email protected] 
[email protected] 

Call Centre
0800 000 654 (Free from any network)

Existing VFS Merchants
Call us on: 011 066 0847
Email us at: [email protected]

Operating Hours
Monday to Sunday
8:00am to 7:00pm available 365 days a year

Card Machine Help & Support
Page Description
Have you been struggling to request payment from your customers?
Page Title
Payment Request
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
Page Category
Page URL
/business/solutions/financial-services/payment-request

IoT Connectivity

Why Vodacom Business?

Empower your business with our world-class IoT solutions. Automate processes, cut costs, explore new markets and business models to stay competitive in a hyperconnected future. Our secure, global network supports any connection type. We make IoT simple to deploy and manage. You’ll also be supported by a global network of business IoT experts who make sure you have the right tools to implement your projects.

Connecting your business with IoT

Nugget Number 1
Improve productivity, security and sustainability

Collect, process, and use data more intelligently to improve productivity, security and sustainability decision-making.

Nugget Number 2
Drive efficiencies

Gain more visibility of the whole supply chain - from sourcing to distribution - to drive efficiencies.

Nugget Number 3
Adopt predictive analytics

Embed Artificial Intelligence & Machine Learning across operations to move towards predictive analytics - where issues and threats are addressed before they materialise

IoT Connectivity Benefit Image

Key IoT Connectivity solutions

person writing with containers in the background

Mobile Private Network

This IoT connectivity solution empowers businesses with secure, real-time edge computing, expanding connectivity to previously inaccessible areas.

Vodacom Global Data Service Platform

Vodacom Global Data Service Platform

Our managed IoT connectivity platform ensures global visibility, location tracking, anomaly detection, and performance reporting for your IoT devices.

Narrowband IoT

Narrowband IoT

NB-IoT, an LPWA radio technology, seamlessly connects IoT devices to an LTE-based network, expanding IoT connectivity to previously unreachable areas.

IoT Data Bundles

IoT Data Bundles

We understand the immense potential of IoT Connectivity in revolutionising businesses. We offer comprehensive and tailored IoT Data Bundles designed to meet the unique needs of your organisation

GET IN TOUCH

Get in touch to get connected

____

IoT Connectivity

Page Description
The IoT Connectivity solution helps businesses connect and operate more intelligently, enhancing their operations and competitiveness through IoT technology.
Page Title
Smart IoT Connectivity For Businesses
Keywords
iot business solutions, iot applications in business, iot connectivity, iot connectivity solutions
Weight
0
Page Category
Page URL
/business/solutions/internet-of-things/iot-connectivity

Smart PenSuite

What Is Smart PenSuite?

Smart PenSuite combines the familiarity of pen and paper with the efficiency of digital technology.

Write as you always have on regular paper forms and Smart PenSuite captures the handwriting, digitises it in real time, and sends it securely to the cloud where it integrates seamlessly into your existing ERP, CRM, or internal workflow systems.

No complex training. No disruption. Just smart, secure, scalable digitisation.

Key Benefits

Digitisation doesn’t have to mean abandoning what works. With Smart PenSuite, you can:

  • Digitise manual data collection without changing your team’s behaviour
  • Maintain personal client interactions while automating backend workflows
  • Capture, transmit, and store data in real time from the field to head office
  • Improve data accuracy and reduce rework
  • Integrate with current systems effortlessly
  • Drive real-time decision-making with live dashboards
  • Scale digital transformation with minimal infrastructure change

Key Features

Digital Pen Technology

Pen-and-Paper Simplicity

No learning curve. Write on standard forms like always

Handwriting Recognition

AI Handwriting Recognition

Converts writing to digital text instantly and accurately

Form Completion Guidance

Built-In Form Guidance

Prevents incomplete or incorrect submissions at the source

Data Capture and Encryption

Secure, Encrypted Capture

Each pen stores time-stamped, traceable, encrypted entries

Attachment Support

Real-Time Transmission

Upload via Bluetooth, USB, or mobile. Data is instantly available in the cloud

Validation Tools

Multimedia Attachments

Add fingerprints, GPS, photos, documents, and videos for richer records

Secure Transmission

Identity & Banking Verification

Verify ID and account info on the spot with built-in validation tools

Cloud Integration

Workflow Automation

Smart Orchestrate routes forms with SLA-based logic for processing

ERP/CRM Integration

Seamless Integration

Syncs with your existing systems — no heavy IT rebuild required

Workflow Automation

Insightful Reporting

Live dashboards provide complete visibility and decision-ready data

Ready to Transform the Way You Work?

Vodacom Business Smart PenSuite is redefining what’s possible with a pen — turning everyday writing into enterprise-grade intelligence.

No barriers. No delays. Just smart, secure, scalable data capture.

Together, let’s build the extraordinary.

GET IN TOUCH

Get in touch to get connected

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Vodacom Smart PenSuite

Page Description
Revolutionise your Organisation's Data Capturing and Workflow Management 
Page Title
Smart PenSuite
Keywords
Smart PenSuite
Weight
0
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Page URL
/business/solutions/internet-of-things/mart-pen-suite

VodaLend Business Cash Advance

WHAT IS BUSINESS CASH ADVANCE?
Fast, flexible business funding.

Don’t let cashflow slow you down! A Business Cash Advance (BCA) gives your business up to R1.5 million in funding, paid upfront so you get quick, easy capital that supports your business growth without any hassle.  

Repayments are automatic and linked to your VodaPay Card Machine sales. A small percentage of each sale goes towards your advance balance, so you never have to worry about debit orders or missing a payment.

Fast, flexible business funding
WHAT ARE THE BENEFITS?

Why apply for a Business Cash Advance

No collateral
No collateral

You don’t need to put up business assets or property as collateral to qualify.

No hidden costs
No hidden costs

Zero admin fees or initiation fees.

Visa
Easily pay it back

No need to set up a debit order. Repayments are automatic and linked to your sales.

Vector
Funding paid within 48 hours

You’ll get your funding in your bank account within 48 hours of approval.

A view of Khumi from CRAFT showing how Business Cach Advance from VodaLend Business Funding helped him open his workshop.
HOW BUSINESS FUNDING CAN HELP

Some things you can do with the advance

INFO TO KNOW BEFORE YOU APPLY

What you need to get a Business Cash Advance

Use VodaPay Card Machines

Use VodaPay Card Machines

Trade at over R3 000 per month for 4 months with your VodaPay Card Machine to qualify.

Keep your business on track

Keep your business on track

Operate your business responsibly to access the funding you need.

Check out the Merchant Portal

Check out the Merchant Portal

Log in to see if you’re pre-approved for a Business Cash Advance.

GET STARTED

How to get your Business Cash Advance

Number 1
Go to the Merchant Portal

Log in to check if you qualify and apply in minutes.

Number 2
Choose amount and repayment term

Decide how much funding you want and over how many months.

Number 3
Receive the funds, fast!

Get access to your money without a lengthy wait.

Number 4
Repay easily

Repayments are automatic, which means you’ll pay back your advance as you receive payments on your VodaPay Card Machine.

How to get your Business Cash Advance
EXAMPLE OF FEE BREAKDOWN
How repayments work

A fixed percentage of your sales will go towards repaying the funding advance balance, making repayments stress-free.

Example of fee breakdown

Have more questions?

How is it different from a bank loan?

There are no fixed monthly repayments, interest rates or hidden fees. You repay more when your sales are strong, and less when they slow down. It’s fast, flexible, and designed to move with your cash flow, not against it.

Who can apply?

Any South African business that’s been trading for at least 4 months, uses a VodaPay Card Machine, and has consistent monthly sales. No paperwork or bank statements needed!

How much funding can I get?

You could qualify for up to R1.5 million, depending on your sales volume, consistency, and history. The more stable your sales, the better your chances of unlocking higher amounts.

How fast will the money arrive?

You can apply in minutes, and once approved, the funds typically land in your account within 48 hours.

Can I get more funding later (a ‘Top-Up’)?

Yes! Once you’ve repaid a certain amount (about half of the initial funding) and stayed on track, you may qualify for a Top-Up. It's a flexible way to unlock more cash when your repayment performance is strong.

Page Description
With a VodaCash Business Cash Advance, you can get the cash advance loan you need within 24 hours. Affordable repayment terms and no restrictions - Apply Now!
Page Title
VodaLend Business Cash Advance | Vodacom Business
Keywords
VodaLend Business Cash Advance, Vodacom
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0
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Page URL
/business/solutions/lending/business-cash-advance

VodaLend Business Term Advance

NEED FUNDING FOR YOUR SME?
Get up to R5 million for your business

Get cash flow to keep your business running smoothly or to take it to the next level. All you need is a registered business trading for 12 months and a monthly turnover of at least R40 000.

A view of Michael Oosthuizen, CEO of Central Bridge Trading & CBT, sharing testimonial about the fast business funding approval he got from VodaLend Business Funding in South Africa.

Benefits of business funding

Apply online in 10 minutes

Apply online in 10 minutes

Get your decision fast. No paperwork, no waiting, no commitment.

Get your decision fast

Flexible repayment terms

Choose between 6 or 12 month repayment terms. Pay early and save!

Funds paid in 24 hours

Funds paid in 24 hours

Get the funds in your bank account within 24 hours of a successful application.

What you need to get VodaLend Business Funding

Registered Business
Registered business

Your business must be registered and operational for 12 consecutive months.

Minimum Turnover
Minimum turnover

Make at least R40 000 a month or R500 000 a year to qualify.

Complete Application
Active business bank account

Regular transactions from your business bank account.

A view of Palesa Mazibuko, CEO and Founder of Parsley on Thyme, shares how Business Term Advance from VodaLend Business Funding helped her open a new branch.
WATCH HOW EASY IT IS

Will you be our next SME funding success story?

Ready? Let’s get started.

Have the confidence to take your business further with us

A view of Michael Oosthuizen, CEO of Central Bridge Trading & CBT, sharing testimonial about the fast business funding approval he got from VodaLend Business Funding in South Africa.
FAQs

Everything you need to know...

Do I need to have a registered business to qualify for a VodaLend Business Funding?

Yes. Your business must be registered and operational for 12 consecutive months with a good credit standing and a turnover of R500K a year and R40K a month.

How long do I need to wait to get a response from VodaLend after I have applied?

We aim to give you a response within 10 minutes of applying to give you peace of mind. Upon successful application, the funds will be deposited into your account within 24 hours.

How do I apply?

You can apply online or simply call us on 082 1960. You can also send an email to [email protected]. Our team will assist you as quickly as possible.

Can I use my smartphone to apply or do I need to fill in a form?

Our application process is paperless. Simply apply for VodaLend Business Funding on any smart device from anywhere in the world.  

How long are your repayment terms?

We have two options, 6 and 12 months repayment terms. Each month you pay a portion of the total funding amount plus the monthly cost. If you pay early, you can save.

Page Description
Apply online for up to R5 million in business funding with VodaLend. Get approved fast with funds in 24 hours for successful applications. T's&C's apply.
Page Title
Business Funding in 24 Hours | Get Up to R5M | VodaLend
Keywords
vodalend business term advance
Weight
0
Page Category
Page URL
/business/solutions/fund-my-business