SMART Productivity Solutions

SMART Productivity Solutions

Get the productivity solutions that keep your small business and employees connected, and your customers serviced from anywhere, at any time, on any device. Our secure systems ensure your valuable business data is always protected.

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AWS Virtual Server

Run your company website and web applications on our secure virtual server solutions, designed for start-ups and small businesses. Get your next project set-up at a low manageable monthly price.

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Google Workspace

Get Gmail, Docs, Drive and Calendar for your business with Google Workspace. Work from anywhere, on any device, even offline with an integrated workspace that's simple to use.

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OneNet Business

Whether in the office or off-site, never miss a call with OneNet Business. Our cloud-based communication solution lets you combine your fixed and mobile voice services connecting all your devices, to one number.

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Microsoft Teams Voice Breakout

Get your employees connected anywhere, anytime on any device with Microsoft Teams Voice Breakout. This solution integrates into Microsoft Teams and transforms how work gets done by unifying calling, chat, meetings, and email for an all-in-one communication solution.

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Fiskl

Small business invoicing made easy. Capture expenses, track hours and invoice clients on the go. Fast. Automated. Secur

More SMART SME solutions available

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SMART Business Internet

Plug and play or uncapped, change the way you connect with business internet connectivity solutions fit for your needs.

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SMART Mobile Deals

Keep connected and working with the right device- mobile and data deals tailored to your budget and with easy add on options.

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SMART Connect Solutions

We manage your voice and back-up needs, while you focus on the business. Uncapped, uncontended, managed internet service.

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SMART Security Solutions

Enable your business to reach the next level of success with scalable, secure security solutions- more productivity, less worry.

Page Category
Products
Services
Page Description
Productivity software solutions to keep your small business and employees connected, and enable better customer service. Our secure systems help guard your business data and enable efficient operations in any environment.
Page Title
SMART Productivity Solutions
Keywords
productivity software, fiskl, microsoft office 365, small business software, productivity software,
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/business/sme/smart-productivity-solutions

SMART Marketing Solutions

SMART Marketing Solutions

Market online to your existing and potential customers exactly where they are. Our easy-to-implement and cost-effective solutions will fit and scale to your small business' marketing needs.

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Digital Advertising

Advertising for your business made easy. Reach more than 30 million people with over 2 billion impressions per month with our advertising channels.

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Online Presence

Our Website Hosting and DIY Website Builder solution is a customisable and cost-effective way for your SME to build and manage an online presence.

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Domain Name

Having a domain name is the first step to getting your SME online. We provide a comprehensive service that meets all your domain-related requirements.

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Digital Advertising

Make it easy for your SME to create and send emails that will engage customers, promote products, and drive traffic to your website.

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Sell Online

Help your online store grow with you. Choose from pre-designed templates and upload your product pictures and descriptions to start selling online.

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Bookings Online

Save time and fill up your schedule by providing your customers the convenience to book appointments directly on your Vodacom hosted website.

More SMART SME solutions available

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SMART Business Internet

Plug and play or uncapped, change the way you connect with business internet connectivity solutions fit for your needs

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SMART Mobile Deals

Keep connected and working with the right device- mobile and data deals tailored to your budget and with easy add on options.

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SMART Connect Solutions

We manage your voice and back-up needs, while you focus on the business. Uncapped, uncontended, managed internet service.

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SMART Security Solutions

Enable your business to reach the next level of success with scalable, secure security solutions- more productivity, less worry.

Page Category
Products
Services
Page Description
Market to your existing and potential customers exactly where they are - online. Our easy-to-implement and cost-effective solutions fit and scale to your small businessmarketing needs.
Page Title
SMART Marketing Solutions
Keywords
digital marketing small business, marketing small business, advertising small business, digital advertising small business, social media marketing for small business
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0
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/business/sme/smart-marketing-solutions

SMART Collaboration Solutions

SMART Collaboration Introduction

Transform the way you collaborate, with smart collaboration services that deliver consistent, and secure integrated communications. Our solutions have multiple reliable features, from video conferencing to instant messaging, file sharing and storage as well as full collaboration options like desktop sharing

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Microsoft Teams

A hub for team collaboration with extremely useful capabilities such as calling, messaging, video meetings and file sharing.

Man talking on the phone while looking at his laptop

Amazon Chime

A communications service that lets you meet, chat and place business calls inside and outside your organisation, all using a single application.

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Google Meet

A video conferencing service within Google Workspace which lets your employees chat over video and text without needing to install any software on desktop.

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Google Sites

A website creation tool for your business that allows you to create high-quality, unique and customised websites without having to know how to code it.

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OneDrive for Business

A Microsoft cloud service that connects you to all your files. Letting you store and protect your files, share them with others, and get to them from anywhere on all your devices.

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SharePoint

A powerful web-based application used for collaboration, information exchange and file sharing across your business anywhere and at anytime.

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Amazon WorkDocs

Amazon WorkDocs is a fully managed, secure content creation, storage and collaboration service.

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Google Drive

Allows you to store, access, and share any and every file in one secure place.

More SMART SME solutions available

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SMART Business Internet

Plug and play or uncapped, change the way you connect with business internet connectivity solutions fit for your needs

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SMART Mobile Deals

Keep connected and working with the right device- mobile and data deals tailored to your budget and with easy add on options.

lady sitting at desking looking at her phone

SMART Connect Solutions

We manage your voice and back-up needs, while you focus on the business. Uncapped, uncontended, managed internet service.

A man and woman sitting outside drinking coffee and looking at laptop

SMART Security Solutions

Enable your business to reach the next level of success with scalable, secure security solutions- more productivity, less worry.

GET IN TOUCH

Get in touch to get connected

To get connected request a call back or call 082 1960, FREE from a Vodacom cellphone.
Page Category
Products
Services
Page Description
An all-in-one communication and collaboration solution that transforms how work gets done by unifying your calling, chat, meetings, live events, calendar, web conferencing and office applications
Page Title
SMART Collaboration Solutions
Keywords
Microsoft Teams, Amazon Chime, Google Hangout, online conferencing, online meeting, web conferencing
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0
Page Category
Page URL
/business/sme/smart-collaboration-solutions

Microsoft Teams Breakout

What is Microsoft Teams Voice Breakout

Introducing Microsoft Teams Voice Breakout by Vodacom: an integrated solution for Microsoft Office Teams that takes your business communication to the next level. Combining the Microsoft Teams phone system with cost-effective VOIP technology, we offer both Microsoft Teams Direct Routing and the advanced Microsoft Teams Operator Connect. As a preferred Microsoft partner, Vodacom enables businesses to streamline communication through Operator Connect, allowing the flexibility to choose your carrier for Teams calling. Experience enhanced collaboration, significant cost savings, and superior productivity with our comprehensive Teams Voice services

Choose from 2 Microsoft Teams Voice Breakout solutions

    The Key Benefits of Microsoft Teams Direct Routing

    Cost Saving

    This solution will help your business cut down on fixed voice spend. Our Vodacom call rates are 20% cheaper than that of our competitors.

    Smart Collaboration

    Collaborate without compromising privacy and security. Keep your team on the same page with chat, online meetings, and calling in Microsoft Teams.

    Improved Productivity

    Microsoft productivity tools with built-in intelligence to work from anywhere, from any device to get things done timely.

    Microsoft Teams Direct Routing Plans

    Microsoft Teams Direct Routing Fully Managed

    *Foundational Services
    Microsoft office 365 Subscription
    Microsoft phone system
    IPTalk / Ported PSTN or VoIP Number
    from R25 per user PM
    Bring Your Own Licenses

    Microsoft Teams Direct Routing BYOL Unmanaged

    *Foundational Services
    Microsoft office 365 Subscription
    Microsoft phone system
    IPTalk / Ported PSTN or VoIP Number
    from R30 per user PM
    Bring Your Own Licenses

    Microsoft Teams Direct Routing BYOL Managed

    *Foundational Services
    Microsoft office 365 Subscription
    Microsoft phone system
    IPTalk / Ported PSTN or VoIP Number
    from R65 per user PM


    *Foundational services refers to solution prerequisites

    Microsoft Teams Voice Breakout Features

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    Auto attendants

    Auto attendants can be used to create a menu system for your organisation that lets external and internal callers move through the system.

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    Call Queues

    Calls can be automatically put on hold. It includes the ability to search for the next available agent to handle the call, while callers listen to music on hold.

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    Voicemail

    When you get a phone system license for a user, they are able to receive voicemail left by callers. 

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    Voice breakout

    These features allow users to make and receive calls directly from the Microsoft Teams platform, be it on their mobile or desktop app.

    Small Business Plans (Up to 300 Users)

    MS 365 Business Basic

    MST Teams Direct Routing

    This plan includes:

    Exchange
    OneDrive
    SharePoint
    Teams
    from R299 per user PM
    MS 365 Business Standard

    MST Teams Direct Routing

    This plan includes:

    Exchange
    OneDrive
    SharePoint
    Teams
    from R422 per user PM
    MS 365 Business Premium

    MST Teams Direct Routing

    This plan includes:

    Exchange
    OneDrive
    SharePoint
    Teams
    Azure Information Protection
    from R545 per user PM

    Business Features

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    Chat

    Communicate through threaded and persistent chat with additional features: chat, call and meet across devices, including mobile and file sharing in chat.

    Communicate on phone

    Collaborate

    Streamline collaboration and improve teamwork: search for content, files, and people; track project chats, notes, files, and meetings in one place.

    Speech bubble icon

    Voicemail

    Supports both private and channel meetings in real-time for improved productivity with cloud recording of meetings, live events, high definition audio, web and video conferencing.

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    Voice breakout

    Hosted telephony services (PBX) capability with features such as auto attendants, call queues and voicemail.

    Enterprise Plans (Unlimited Users)

    Microsoft Office 365 E1

    MS Teams Direct Routing

    This plan includes:

     

    VoIP number
    Office 365
    File storage and sharing
    Limited to up to 3000 users
    from R283 PM
    Microsoft Office 365 E3

    MS Teams Direct Routing

    This plan includes:

     

    VoIP number
    Office 365
    Security and compliance
    Teams
    from R480 PM
    Microsoft Office 365 E5

    MS Teams Direct Routing

    This plan includes:

     

    VoIP number
    Office 365
    Advanced security
    Analytics
    Audio conferencing capability
    from R602 PM

    Microsoft Teams Operator Connect

    Operator Connect is similar to Direct Routing, but it’s an enhanced version that simplifies PSTN calling in Teams. As an “operator-managed” service, Operator Connect allows enterprises to “bring their own carrier” or “operator” to power Teams calling. Vodacom is among a few trusted operators that Microsoft has tapped to roll out this service.

    How Operator Connect can benefit your business

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    Quick and seamless

    Effortlessly enable calling in Teams using Vodacom's voice services quickly and seamlessly.

    Network icon

    Easy management & providing

    Determine the connection, provision users, and assign phone numbers directly from the Teams Admin Center

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    Cost savings

    Eliminate the need  to purchase and maintain equipment by managing call controls in the cloud with Microsoft's Phone System.

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    Feel confident with enterprise-grade reliability

    Direct peering through Microsoft Azure Peering Service (MAPS) creates a 1:1 trusted network connection that enhances resilience

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    Dedicated support

    Enjoy the benefits of back-to-back technical-led support from the combined resources of Vodacom and Microsoft.

    Microsoft Teams Operator Connect Plans

    Microsoft Teams Operator Connect Fully Managed

    In order to streamline your communications and optimize your business operations, you'll need the following prerequisites to get started with Operator Connect:
    IP/Ported PSTN or VoIP Number
    Microsoft Office 365 Subscription
    Microsoft phone system
    from R25 per user PM
    Bring Your Own Licenses

    Microsoft Teams Operator Connect BYOL Unmanaged

    In order to streamline your communications and optimize your business operations, you'll need the following prerequisites to get started with Operator Connect:
    IP/Ported PSTN or VoIP Number
    Microsoft Office 365 Subscription
    Microsoft phone system
    from R30 per user PM
    Bring Your Own Licenses

    Microsoft Teams Operator Connect BYOL Managed

    In order to streamline your communications and optimize your business operations, you'll need the following prerequisites to get started with Operator Connect:
    IP/Ported PSTN or VoIP Number
    Microsoft Office 365 Subscription
    Microsoft phone system
    from R65 per user PM

    Frequently Asked Questions

      Relates to customers that have procured Microsoft Office 365 licences from a Third Party resulting in Vodacom not managing their Microsoft Office 365 Tenant. These customers have the ability to configure their tenant with the Microsoft Teams Sip Trunk credential including creating users.

      Relates to customers that have procured Microsoft Office 365 licences from a Third Party resulting in Vodacom not managing their Microsoft Office 365 Tenant. These customers do not have the ability to configure their tenant with the Microsoft Teams Sip Trunk credential including creating users, therefore they require Vodacom to fully manage the setup.

      Page Category
      Products
      Page Description
      Microsoft Teams Voice Breakout is a modern cloud-based app that integrates into Office 365. It unifies calling, chat, meetings, calendar, web conferencing and email for an all-in-one solution.
      Page Title
      Microsoft Teams Breakout
      Keywords
      Microsoft Teams Breakout, SME Bundles
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      /business/sme/microsoft-teams-breakout

      SMART Business Solutions

      Our SMART Solutions

      SMART Marketing Solutions

      SMART Marketing Solutions

      Our digital solutions let you market your product right where your customers shop-online. Whether you're targeting new or repeat customers, to grow your brand equity and boost revenue, you have to keep your small business top of mind.

      SMART Productivity Solutions

      SMART Productivity Solutions

      Today, we expect to communicate with anyone and access information and services from anywhere at any time. Get our range of productivity solutions now to help your small business work faster and smarter.

      SMART Financial Services and Risk Solutions

      SMART Financial Services and Risk Solutions

      Smarter financial solutions that gives you a peace of mind to grow your business during these challenging times. Smart, easy, practical.

      SMART Collaboration Solutions

      SMART Collaboration Solutions

      The all-in-one collaboration solution transforms ways of working by unifying your calling, live events, calendar, web conferencing and office applications. Smart, easy, practical.

      SMART Security Solutions

      SMART Productivity Solutions

      Today, we expect to communicate with anyone and access information and services from anywhere at any time. Get our range of productivity solutions now to help your small business work faster and smarter.

      More SMART SME solutions available

      SMART Business Internet

      SMART Business Internet

      Plug and play or uncapped, change the way you connect with business internet connectivity solutions fit for your needs.

      SMART Mobile Deals

      SMART Mobile Deals

      Keep connected and working with the right device- mobile and data deals tailored to your budget and with easy add on options.

      SMART Connect Solutions

      SMART Connect Solutions

      We manage your voice and back-up needs, while you focus on the business. Uncapped, uncontended, managed internet service.

      SMART Security Solutions

      SMART Security Solutions

      Enable your business to reach the next level of success with scalable, secure security solutions- more productivity, less worry.

      Page Category
      Products
      Page Description
      Now, more than ever, your small business needs a partner that offers a range of all-encompassing SMART business solutions, designed to help you grow your business and look after your employees
      Page Title
      SMART Business Solutions
      Keywords
      bespoke solutions for smes, smart business solutions, smart sme solutions
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      0
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      Page URL
      /business/sme/bespoke-solutions-for-smes