Vodacom's Environmental Conditions solution in partnership with IoT.nxt uses predefined wireless sensors placed at required locations to sense conditions.
Understand space utilization based on real-time data and make decisions to minimize floor spaces based on actual usage patterns. The solution gives you control over space and energy use through cooling and other systems based on occupancy data. Drive more efficient cooling and lighting by using real-time environmental conditions to drive system operation allowing you to draw insights into whether occupants are comfortable. The solution also allows you to use environmental conditions to increase attention and productivity based on real-time data. It gives you the opportunity to identify faults with systems based on changes in environmental conditions which can assist in improving building efficiency.
Smart integration features & benefits
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Features
Temperature: Monitor real-time environmental temperature
Humidity : Monitor real-time environmental humidity
Barometric Pressure: Measure and record barometric pressure data
Light: Acquire the real-time luminance data and check the lighting status
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Benefits
Real-time and historical monitoring views on:
Temperature, Humidity, OC, CO2 Levels, Barometric Pressure, Light Levels
We're a leading network with a wide range of ultra-fast business products.
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Business challenge
We have a range of solutions to solve challenges for businesses of all sizes.
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Internet of Things
Vodacom Internet of Things is rated #1 Most Progressive and Influencial in South Africa by IoT analysts.
Page Category
Services
Page Description
Vodacom Businesses Digital Government Solution offers simple, easy access to healthcare, quality education, reliable service delivery and enhanced public safety.
Vodacom Citizen Engagement utilizes IoT technology to facilitate seamless communication between local government entities and citizens, aiming to enhance service delivery and community engagement through digital channels. The service enables citizens to log service requests and track their progress, offering mobile device support, secure data storage, and a personalized user experience. Local governments and their constituents can benefit from improved communication, streamlined service delivery, increased accountability, and enhanced transparency.
The Key Benefits of Citizen Engagement
01
Service delivery
Enable citizens to log a service delivery incident and follow up on the progress.
02
Check status
Monitor service delivery anywhere, anytime and on any device.
03
On-the-go convenience
Use mobile devices to improve service delivery.
Vodacom Citizen Engagement Features
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Designed to streamline engagement and delivery to citizens.
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Your data is kept safe, secure and is always readily available.
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Top-class operational support provided by our skilled team.
Vodacom Businesses Digital Government Solution offers simple, easy access to healthcare, quality education, reliable service delivery, and enhanced public safety.
By connecting people, places and things, Vodacom Business helps government succeed in a digital world. With our expertise in connectivity, our leading IoT platform and our global scale, we can deliver the results you need to progress and thrive. Find out how we’re helping government connect for a better future.
Our commitment to Government, extended for another 5 years – Click here to read more
Always connected mobile services for Government – Click here for information
Digital Citizen Safety
Public Safety refers to the welfare and protection of the general public. It is usually expressed as a governmental responsibility. Through the MySAPS app, citizens essentially have access to a police station within their mobile device.
Our e-Learning, SmartGOV and School Management solutions make learning simpler and easily quantifiable. To engage learners we've made use of richer digital media content that allow teachers to harness the power of mobile technology when creating a classroom experience.
Improving and managing service delivery is a few clicks away with the Citizen Engagement Platform. This powerful tool in the public sectors arsenal is designed to automate, enrich and streamline interactions between citizens, government contact centres, field workers and senior officials.
Practicality meets functionality with the Vodacom Stock Visibility solution. Cloud-hosted data warehousing provides access to information, without compromising on security. Real-time reports are available online and on mobile apps can be configured and automated.
Fleet Management
Vehicle tracking is simplified with the Vodacom Life Track Empower - this fully managed vehicle solution empowers users to manage large fleets at an affordable rate. You can track your assets without breaking the bank - and receive the best value for money service.
Smart Assets Management
Our Smart Asset Management solution provides a digital platform with two-way communication that gives our Municipalities a structured process for decision-making over the use, safeguarding, and disposal of Government assets to maximise their service delivery potential and benefits.
GET IN TOUCH
To get connected
To get connected request a call back, email us or call 082 1960, FREE from a Vodacom cellphone.
Vodacom Businesses Digital Government Solution offers simple, easy access to healthcare, quality education, reliable service delivery, and enhanced public safety.
Vodacom Virtual Data Centre Solution is a dedicated virtual web or application server in a shared hosting environment to give you a complete and robust IT cloud platform with the highest levels of availability, responsiveness and full remote management capabilities.
Vodacom Virtual Data Centre Solution
Enterprise Grade Cloud Solution with Local Roots
A world-class Cloud based solution that combines Vodacom and VMware expertise, localised billing with no rate of exchange impact, fixed billing option to reduce bill shocks and easy of budgeting and reliable solution with high levels of service availability.
Enterprise Grade Cloud Platform
An enterprise-grade computing platform designed for customers to drive efficiency and cost savings by helping them with flexibility to scale out their business applications as and when needed in a cost-effective solution.
Data Sovereignty & Security Compliance
Adhering to data sovereignty requirements ensuring that sensitive information remains within the geographical boundaries of South Africa. Secure by design, protecting customer critical data and applications from growing cyber-attacks.
Possibilities of Virtualisation
Why Vodacom Virtual Data Centre Solution?
Scalable
Avoid under-utilised physical servers (usually only 20% capacity used) with a cloud-based platform.
No Hardware
Vodacom Virtual Data Centre Solution is a virtual service, there's no need to worry about hardware.
Full security & redundancy
Our hosting environment has excellent physical security measures such fire protection, cooling systems and back-up power generators as well as firewall and anti-intrusion software with 99.9% uptime.
Support
We'll be responsible for maintenance and management, and our engineers will provide technical support for the Vodacom virtual environment.
Manage workloads efficiently
The Cloud Manager automatically creates and deploys workloads based on a service catalogue of predefined templates.
Latest functionality
Get functionality that enables you to copy, configure, update and delete workloads. Generate reports on user activity and on a range of IT cloud parameters.
How much does Vodacom Virtual Data Centre Solution Cost?
You only pay for what you need! The cost of your Vodacom Virtual Data Centre solution will depend on your business requirements.
Build your own solution online to see how much you could save.
The Vodacom difference
Leading network
We're a leading network with a wide range of ultra-fast business products.
Business challenge
We have a range of solutions to solve challenges for businesses of all sizes.
Internet of Things
Vodacom Internet of Things is rated #1 Most Progressive and Influencial in South Africa by IoT analysts.
Scale your business effortlessly with Vodacom's Virtual Data Centre. Secure, scalable hosting tailored to meet your enterprise needs. Get connected today
Page Title
Vodacom Virtual Data Centre Solution
Keywords
Vodacom, Business, Corporate, Machine to Machine, M2M, Machine-to-Machine, Machine 2 Machine, monitor devices, monitor SIM cards, control devices from anywhere, central interface, manage multiple, remote, remotely, any time, vehicles, vending machines, da
With the best value for money and service, you can track your assets without breaking the bank.
Peace of mind
Easy to set up, activate and operate.
Security
Each unit is password- and username-protected to prevent unauthorised access.
What is LiveTrack?
With Vodacom LiveTrack, you can track any vehicle in near real-time via a secure website. It combines Global Positioning Satellite (GPS) technology and our advanced GSM network, enabling you to accurately locate your asset within a five meter radius and provide relevant assistance should it ever become necessary. LiveTrack also provides a detailed report on every trip, which is invaluable for tracking business versus personal travel expenses for tax purposes and ensuring that drivers stick to their routes and drive responsibly.
Vodacom LiveTrack offers:
• Near real-time notifications of speed and movement
• Near real-time location detection
• Tax Logbook
• Stolen Asset Recovery
LiveTrack is ideal for your business if you’re looking to track your valuable cargo while keeping communication costs down. Drivers can be located on a map, eliminating the need to call to find out where they are.
The service is powered by Tracker, a world class Tracking and Stolen Asset Recovery company.
Vodacom Business Live Track lets you track any vehicle in near real-time via a secure website. It combines GPS technology and our advanced GSM network.
Page Title
Vehicle Tracking | Live Track
Keywords
Internet of Things, IoT, Live Track, Asset Tracking, positioning technologies, locate and track your assets, real-time location detection
Pay a monthly fee only for the data (GB) you’ve used, thus moving your data storage costs from CAPEX to OPEX.
Superior performance & service quality
Get improved application response times and the highest service levels from an experienced team of experts.
Never lose sight of your data
Get a user-friendly interface for continuous access plus remote management of your data.
What is Flexible Data Storage?
Flexible Data Storage offers you flexible disk storage capacity depending on how much storage you need and when you need it. Due to its flexibility, it’s a reliable solution for all your business data storage needs. Use it in case of an unexpected, temporary increase in storage or for businesses with unpredictable or erratic storage.
You May Also be Interested in:
The cost of this service depends on your business requirements To find out how much this service will cost, request call back
Live Track - Vehicle Tracking
Use tracking technology to drive profit.
Machine to machine
Get real-time information from remote machines - anywhere, anytime.
GET IN TOUCH
To get connected
To get connected request a call back, email us or call 082 1960, FREE from a Vodacom cellphone.
Flexible Data Storage from Vodacom offers you disk storage capacity depending on how much storage you need and when you need it, thus saving you costs.
Vodacom Cloud Back-up offers Back-up of critical company data through an encrypted software to another location such as a Cloud Based platform or a localised Data Center. Vodacom’ Back-up as a Service includes use of tools such as duplication and data compression to reduce the size of data that goes over connectivity.
The Key Benefits of Cloud Back-up
Managed Services
Vodacom offers managed services to ensure that your focus on your core business while we take care of your IT for you.
Support
We provide Delivery and Support for hybrid on premise and cloud solutions through customer services support center that operates 24/7/365.
Professional Services
Professional advice to ensure cost savings and prevent over-investment whiles providing fast retrieval of backed up data and encryption for security.
Key Vodacom Back-up Features:
Security
With encryption on disk and during transit, your data is stored securely in the Cloud.
Simplicity
Simply install the app, schedule your back-up via an easy-to-use graphical user interface, and you're done!
Mobility
The Cloud Back-up web portal lets you securely access your data on the run using any device, from any location - globally.
Vodacom’s Managed Hosted Back-up offers enterprise data protection for both physical and virtual platforms and provides Back-up and recovery from disk, tape or snapshots.
Managed Back-up solution offers customers high-performance, Back-up and recovery for business-critical databases, applications, files and folders with built in optimized de-duplication and compression affording the customer reliability, scalability and performance with cost efficiencies all included in a single comprehensive solution.
Data is replicated in a de-duplicated format and encrypted in transit and at rest. The process is completely automated according to pre-defined replication policies. WAN optimization and efficiencies with deduplication on both source and destination offers savings on bandwidth and storage costs.
Features of Vodacom Managed Back-up Solution
Scalable Back-ups, offline storage, fast retrieval.
Unified Back-up, de-duplication, with support for VMWare and Hyper-V.
Recovery in minutes or restore just a file with granular recovery technology.
Consolidates and protects data in hybrid environments.
Encryption for security.
Multiplexed Back-up jobs for maximum performance.
De-duplication at source and destination for cost savings.
Quickly and easily locate needed information with enhanced search functionality
Vodacom Cloud Data Management Solution is a self-managed solution. It’s the customer’s responsibility to install the application, set the Back-up schedules and exclusion filters and to ensure that Back-ups occur. Vodacom and Redstor have a wealth of online resources that will enable you as our valued customer to easily manage the solution.
Trusted by more than 40,000 global customers across all industries, Redstor uses proven, leading technology to help you discover, analyse, manage and protect your critical data – and it’s making downtime a thing of the past. Back-up Solutions are often associated with high storage costs as data growth continue to soar in the 21st century, the Redstor solution includes mechanism such as data deduplication, data compression and data archiving to reduce costs as critical data grows for customers.
Benefits of Redstor Back-up Solution
Centralized solution that unifies Back-up and recovery, archiving, and disaster recovery
Simplified deployment and billing to radically reduce costs.
Better ways to comply with ever more stringent regulations.
Borderless visibility of all data (on-prem, in the Cloud, Private Cloud, etc.)
To be up and running in seconds, not days, in the event of a disaster.
Veeam makes data management solutions simple, flexible, and reliable so customers are sure their data is protected and always available safe. For over a decade Veeam has delivered industry-first capabilities and world-class customer support, which has led to hundreds of thousands of loyal, satisfied customers across the globe. Over four hundred thousand customers across the globe trust Veeam for data protection with about 82% of the Fortune 500 Companies trust Veeam for data protection. Veeam is a leader in data protection as per the Gartner Magic quadrant.
Benefits of Veeam Back-up Solution
Simple: Data protection that’s simple to deploy and easy to use.
Flexible: Software-defined and Hardware-agnostic: Cloud, Virtual & Physical.
Reliable: Back-up and recover any workload with confidence.
Simple, flexible, and reliable Back-up: we provide simple, flexible and reliable Back-up so our customers can go beyond and focus on their business – there’s a reason they like to say “Veeam, it just works”.
Any workload: Veeam protects different workload types such as VMWare, Hyper-V, Windows, Linux, Mac OS, Nutanix and UNIX.
Class-A facilities, equipped with fire suppression. Fire detection sensors that include both heat and smoke sensing devices are connected to a fire suppression system that is capable of early detection of imminent electrical fire.
Security cameras
Biometric personnel access control as well as photographic identification
Uninterruptible Power Supply systems with backup battery arrays – providing a high level of redundancy
Backup diesel electricity generators, with a large fuel reserve in a fire-protected location.
High-end firewalls protect all data that you have stored
Clustering and mirroring techniques to ensure that stored data is always available
Secure internet line encryption (SSL) to protect your data while each remote backup is being performed
Backup is stored and encrypted using Advanced Encryption Standard (AES)
Backup Professional Server edition
Backup Professional Server Edition is necessary for each server that will be backing up to an onsite or cloud storage platform.
Cloud Backup per GB pricing includes Primary and DR storage – all inclusive in the flat rate per GB per month.
Licenses, whether on a perpetual or rental basis, will be purchased or rented through Vodacom even for Onsite Storage Platform implementations.
A mirror only option is available should you require disaster recovery only.
A management console is provided allowing you to create a MSI installer for servers and desktops requiring backups, to view backup successes and failures and to administer and manage your own backup environment.
This is a self-installed and self-managed solution. Telephonic support will be provided for first time installations. Detailed installations manuals and user guides will be provided to you, together with the information needed to connect to the Storage Platform and in order to complete the installation successfully.
The contracted number of licenses on the Cloud Storage platform will limit the number of allowable server and desktop instances connecting to the cloud in order to backup.
When you create a backup schedule, the application will request a password in order to create an encryption key – ensuring security of data in transit and also on disk. It is your responsibility to ensure this password is kept safe and is recoverable. Loss of the password will mean that data cannot be unencrypted. Vodacom will not be held responsible for data that cannot be unencrypted. If the encryption key is lost, Vodacom will not be able to restore data in a readable format.
An initial Snapshot of data can be made to an external hard drive to save on the bandwidth cost of transmitting the initial backup over the access medium. You will need to back up the data in question to a self-provided external hard drive, using the Cloud Backup application.
The external hard drive needs to be couriered or transported to Vodacom MTB Data Centre at your own cost.
The external hard drive will be received by a Vodacom installations engineer at MTB data centre, data will be staged, AV checks done and data copied to the Storage Platform by the Vodacom engineer. The external hard drive will be handed back you.
You can know schedule your own backups, where incremental data will be sent over the access medium to the Cloud.
Data is kept on disk for a maximum of one calendar month. Extended retention periods can be facilitated, upon request and at an additional cost for the storage component of the solution only.
A suitable access medium is required in accordance with the amount of data to be backed up. A solutions architect should be consulted in order to determine the correct amount of bandwidth to be incremented in order to meet backup windows required by the customer.
Cloud Backup is available for customers both hosted within Vodacom’s Data Centres as well as at a remote location.
Staged and Streaming backup methods are available. Streaming recommended in high bandwidth scenarios and staged in low bandwidth scenarios.
Backup Professional Desktop & Laptop edition
Backup Pro D&L Edition is a secure, self-managed backup solution that enables you to backup desktops and laptops to the Cloud.
The ability to backup over the internet allows you to backup remotely from any computer that has internet access.
The backup application is self-installed and self-managed.
An installation and user manual will be provided to you allowing successful self-installation of the backup application.
You are responsible for your own backup schedules and management of successes and failures.
Data being backed up is secured through encryption both in transit and on disk.
An encryption key is generated when the backup service is initially configured and you need to keep it secure in order to unencrypt data. You are responsible for the encryption key. Loss of the encryption key means that your data will only be able to be restored in its encrypted non readable state.
The application or GUI will automatically upgrade without user intervention when the storage platform sitting at Vodacom is upgraded to the next version of software.
Once you have signed up for our Cloud back-up service, you simply download software that you install on the computers from which you want to backup data.
You can back up data from workstations and servers, across both physical and virtual platforms. Data transfer is via a secure Internet connection (SSL encrypted), to the Vodacom Data Centre, where your backed up data will be encrypted and securely stored.
You have full access to your backed up data from any of your computers that has a secure Internet connection. Backup administrators have full control of all processes via a single user-friendly management console.
Cloud back-up is an unmanaged solution, therefore you will be provided with an installation pack and telephonic support will be available for the first installation which you will administer on your desktop.
Vodacom Cloud back-up is a secure, automated disk-to-disk backup and recovery solution uniquely designed for network efficiency, centralised management, policy-based control and simplicity of use and perfectly suited to meet your requirements of an offsite or Cloud back-up Solution.
Fully customizable and seamlessly scalable, Vodacom Cloud back-up accommodates multiple operating systems on desktops, notebooks and servers alike by enabling automated and secure backup and recovery of critical data both inside and outside the confines of corporate IT networks.
Vodacom Cloud back-up minimises risk, maximises productivity and allows you and your business to regain control of your most valuable asset – your data.
Your laptop is stolen with all your data and IP on it. Vodacom Cloud back-up desktop and laptop edition have you covered. There is a copy of your data in the cloud and you can restore it easily yourself!
My budget is tight but I do require data protection. Vodacom Cloud back-up is an affordable data protection solution that you can rent on a monthly basis.
I only have one IT administrator to run the show. Vodacom Cloud back-up offers management and reporting functionality that saves time and lowers the IT administrative burden. We offer visibility and control but do the system administration for you
I have diverse platforms and operating systems in my company. Vodacom Cloud back-up offers a large feature set and supports various operating systems for servers and desktops alike.
I need that document restored yesterday. Vodacom Cloud back-up provides the capability to self-service - open app, select restore, add location to restore to and click go – that fast and easy. No lead times waiting for assistance from the service provider
You should use Cloud back-up for the following reasons:
Reliable: The Cloud platform is built with high levels of redundancy and uptime to ensure your have business continuity.
Feature Rich: Support for most Operating systems – both server and desktop.
Cost Effective: SME storage price point. De-duplication technology offers savings on bandwidth and storage.
Web Access: Allows retrieval of a file on the move – only a web browser is needed. Download and update the file from anywhere and upload back into the Cloud to ensure your copy is safe
Cost-effectiveness: With our Cloud back-up solution you’ll save on upfront capital outlay, backup server costs, storage media, infrastructure expenses and IT staff costs.
Ease of use: All that is required for Cloud back-up is the installation of software on the machines that you need to be part of your remote backup schedule. All backups are then handled automatically.
Optimal business continuity: Your data is automatically and securely backed up and quick to restore in the event of a disaster, so that your business can keep operating efficiently.
Backup network efficiency: Disk-to-disk backup and recovery that is uniquely designed for network efficiency.
Centralised management: Policy-based control gives you easy management capability and your online backup scheduling and backup storage can be managed remotely.
Versatility: Cloud back-up is an efficient platform for the remote backup and recovery of data from your servers, desktops, laptops and databases.
Elimination of human error: By automating online backup scheduling, human error is removed – there’s no one who will forget to do the backup.
Scalability: Cloud back-up allows you to scale your data backup and storage capacity as your business demands change.
GET IN TOUCH
To get connected
To get connected request a call back, email us or call 082 1960, FREE from a Vodacom cellphone.
The new Vodacom Cloud Back Up services offers a secure, fast and reliable way to protect, store and access your company data ensuring accessibility & business continuity.
Page Title
Vodacom Cloud Back-up
Keywords
Vodacom, Business, Business, Cloud Back-up, back up data, manage data, restore data, data, restoration, back up schedule, cloud, cost, cloud back up services, cloud back up service best, cloud back-up services
Mobile devices need security too. Hackers have developed stealthy new threats just for mobile — threats that can spy on your location information, steal your passwords or damage your device. Norton Security helps keep your data on lockdown, so you can go mobile without worry.
Norton provides protection for both iOS and Android devices. The types of threats targeting these devices differs and so the functionality provided by the security apps is tailored to the type of protection supported by the underlying operating system.
Key Norton Benefits
**Prevention of Risky Downloads**
Provides a crucial benefit by warning users about risky Android apps before they are downloaded. Make informed decisions about the safety of the apps they choose to install, reducing the risk of potential security breaches and protecting their devices from harmful applications.
**Comprehensive Multi-Device Protection**
With a single subscription, Norton Mobile Security extends its protective shield beyond smartphones to secure multiple devices, including PCs, Macs, and tablets streamlining security management ensuring a consistent and robust defence.
**Identity and Transaction Security**
Provides a critical layer of defence against potential threats. By actively defending against viruses, spyware, and malware, the security solution ensures that personal information and financial transactions remain secure, giving users peace of mind while navigating the online landscape.
Warns you about risky Android apps before you download them
Secures multiple PCs, Macs, tablets and smartphones with a single subscription
Defends against viruses, spyware, malware and online threads
Safeguards your identity and online transactions
Norton™ Products
See our newest and best productivity and collaboration apps that can help your business implement a more flexible way of working
NortonTM Mobile Security (R15per device)
Norton Mobile Security and Vodacom let you fully realise the potential of mobile freedom and convenience - safely.
NortonTM Standard (R30 per device)
You do not need to buy different security products for different devices. Norton standard is a single solution to protect all your devices.
NortonTM Deluxe (R40 per 5 Devices)
NortonTM Security Online Deluxe protects 5 of your devices. Personal information, financial data and your identity are all protected by Norton.
Norton Family Premier (R30 per 10 Devices)
Helps protect your kids from online predators by showing you what your kids are doing online and identifying potential dangers.
Norton Security Premium (R60 per 10 Devices)
Personal information, parental control, financial data and your identity are all protected by Norton.
Norton Antivirus Cellphone & Tablet Solutions
This collaboration is just another way that the Vodacom network is giving power to you.
Have a look at the features
Norton Security Standard
Norton Security Deluxe
Norton Security Premium
Norton Family
Norton Mobile Security
Recommended for:
1 PC or Mac
Up to 5 PCs, Macs, smartphones or tablets
Up to 10 PCs, Macs, smartphones or tablets
Up to 10 PCs, Macs, smartphones or tablets
Android and Ios
Defends against viruses, spyware, malware and other online threats
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X
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X
Safeguards your identity and online transactions
X
X
X
X
X
#1-ranked consumer security software for overall protection and performance1
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X
X
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Includes our 100% refund assurance: We’ll help keep your device virus-free or give you a refund
X
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Secures multiple PCs, Macs, smartphones and tablets with a single subscription
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Helps you manage protection for all your devices with an easy-to-use Web portal
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Includes premium family safety features to help your kids explore their connected world safely
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Automatically backs up your photos, financial files and other important documents of your choice on your Windows PC
X
Includes 25 GB of secure cloud storage for your PC with the option to add more as your needs change
X
The Vodacom difference
Leading network
We're a leading network with a wide range of ultra-fast business products.
Business challenge
We have a range of solutions to solve challenges for businesses of all sizes.
Internet of Things
Vodacom Internet of Things is rated #1 Most Progressive and Influencial in South Africa by IoT analysts.
By default, GPS breadcrumb information is captured every 60 seconds, 300 feet, and every 45-degree movement, providing the best results in all cases (all parameters are configurable).
Did you know 1 in 3 smartphone users have to replace their phone before their contract ends? Cover your devices against loss, theft and damage, incl. water damage.
Insure your business devices with Vodacom's comprehensive device insurance, offering protection for phones, laptops, and more. From cracked screens to camera mishaps, we have your back, even offering device replacement when needed.
Our flexible phone insurance cover options start at just R10 per month, allowing you to tailor your protection. Enjoy the peace of mind that comes with great premiums and full control over your phone, laptop and device insurance needs.
Trust Vodacom to safeguard your devices, so you can focus on what matters most to your business.
Accidental Damage
Cracked screen R2500+
If you've cracked your screen, we'll repair or replace it.
Touchscreen damage R2000+
In case accidental damage occurs to your touchscreen, we have you covered.
Water damage R500+
You're covered for any water damage on any of your devices.
Camera damage R800+
If a little accident happens with your camera. we'll fully repair it.
Have peace of mind that if your cellphone, laptop or tablet is damaged, lost or stolen - you're fully covered.
Flexible coverage options
You have the flexibility to choose the coverage option that is right for your insurance needs.
Device replacement
Your device will be replaced within 24 hours after submitting a successful claim.
Affordable premiums
Protect your cellphone, tablet or laptop with affordable monthly premiums.
Everything you need to know…
FAQs
Is my device eligible?
You must have bought your device directly from Vodacom or from an approved Vodacom dealer for it to be eligible.
How do I claim?
To log a claim, please complete this insurance claim form and email it to [email protected]
Please also remember to: report the incident to Customer Care on 082 1940 (FREE from your Vodacom cellphone) AND report the theft or loss to the South African Police Service and get a case number.
When should I submit a claim?
You must submit your claim within 30 (thirty) days of loss, theft or damage.
Will I have to pay an excess?
Yes, you will need to pay an excess if your claim is approved – the amount will depend on your policy.
Can I use my sim card on a new phone?
If the listed SIM card is not in the insured device at the time of damage, loss or theft, the device will NOT be covered and your claim will be declined.
Vodacom device insurance gives you coverage for your mobile and laptop devices. Enjoy peace of mind and quick replacements for your business equipment.
Where innovation meets efficiency. Vodacom Smart Spaces represent a cutting-edge approach to digital transformation. By harnessing the Internet of Things, we unlock unprecedented business value, seamlessly integrating diverse industrial protocols into a unified ecosystem. Our mission is clear: revolutionize businesses with technology that generates intelligent data, empowering informed decision-making and fostering sustainable growth. Our scalable, modular solutions make implementation effortless, ensuring instant interoperability between new and existing equipment. With Smart Spaces, the possibilities are limitless. Whether you're integrating IoT or Cloud solutions, our platform, backed by Vodacom Multicloud capabilities, ensures your industry evolves into a smarter, more connected ecosystem.
Transform your Spart Space
Smart Mine
We understand the pressures you face in achieving increased performance while prioritizing safety and efficiency for your workforce.
Our comprehensive solutions address critical pain points such as agility, cost efficiency, and productivity, empowering your business to thrive in a competitive market.
