COMPREHENSIVE COVER

Protect your business devices

Did you know 1 in 3 smartphone users have to replace their phone before their contract ends? Cover your devices against loss, theft and damage, incl. water damage.

Insure  your business devices with Vodacom's comprehensive device insurance, offering protection for phones, laptops, and more. From cracked screens to camera mishaps, we have your back, even offering device replacement when needed.

Our flexible phone insurance cover options start at just R10 per month, allowing you to tailor your protection. Enjoy the peace of mind that comes with great premiums and full control over your phone, laptop and device insurance needs.

Trust Vodacom to safeguard your devices, so you can focus on what matters most to your business. 

 

Accidental Damage

Cracked screen
Cracked screen R2500+

If you've cracked your screen, we'll repair or replace it.

Touchscreen damage R2000+
Touchscreen damage R2000+

In case accidental damage occurs to your touchscreen, we have you covered.

Water damage
Water damage R500+

You're covered for any water damage on any of your devices.

Camera damage
Camera damage R800+

If a little accident happens with your camera. we'll fully repair it.

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If it's beyond repair, we'll replace it!

Pricing

Protect your device from as little as R10 pm

Choose what to cover and how to cover it.

Accidental damage insurance

Cover against any accidental damage

  • Device repair
  • Device replacement beyond repair
  • Covered worldwide
  • Cancel anytime

from R10 pm

Comprehensive cellphone insurance

Cover against loss, damage and theft

  • Next-day phone replacement
  • Covered worldwide
  • Cover starts immediately
  • Cancel anytime

from R29,25 PM

Comprehensive tablet and laptop insurance

Cover against loss, damage and theft

  • Next-day phone replacement
  • Covered worldwide
  • Cover starts immediately
  • Cancel anytime

from R63 PM

Why Choose Us

Get covered by SA’s leading network

Comprehensive cover

Comprehensive cover

Have peace of mind that if your cellphone, laptop or tablet is damaged, lost or stolen - you're fully covered.

Flexible coverage options

Flexible coverage options

You have the flexibility to choose the coverage option that is right for your insurance needs.

Device replacement

Device replacement

Your device will be replaced within 24 hours after submitting a successful claim.

Affordable premiums

Affordable premiums

Protect your cellphone, tablet or laptop with affordable monthly premiums.

Everything you need to know…

FAQs

Is my device eligible?

You must have bought your device directly from Vodacom or from an approved Vodacom dealer for it to be eligible.

How do I claim?

To log a claim, please complete this insurance claim form and email it to [email protected] 

Please also remember to: report the incident to Customer Care on 082 1940 (FREE from your Vodacom cellphone) AND report the theft or loss to the South African Police Service and get a case number.

When should I submit a claim?

You must submit your claim within 30 (thirty) days of loss, theft or damage.

Will I have to pay an excess?

Yes, you will need to pay an excess if your claim is approved – the amount will depend on your policy.

Can I use my sim card on a new phone?

If the listed SIM card is not in the insured device at the time of damage, loss or theft, the device will NOT be covered and your claim will be declined.

How do I change/cancel my policy?

Simply contact us on 082 1952 or email [email protected]

Are there any terms and conditions?

It’s so much more than just device insurance

it’s peace of mind.

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