FIXED LINE VOICE

• Choose from 250, 500 and unlimited VoIP minute bundles.
• Call any network, any time*.
• Save up to 20% on your voice bill.
• For the Unlimited VoIP minute bundle a Fair usage policy (FUP)of 3000 minutes applies
• After FUP was reached Out of bundle rates apply
• International calls are excluded and priced separately

Cloud Calling
•    Full PBX replacement
•    Full cloud calling functionality.
•    Native in-app high fidelity calling with enterprise-grade calling features.
•    Seamless calling experience with devices.

Meeting
•    One button to join and seamless integration with your calendar.
•    Personalised layouts and immersive sharing.
•    Fully integrated with your devices.

Messaging
•    Messaging and file sharing in easy-to-use searchable spaces.

• Collaborate across multiple devices and applications.
• Choose your bundle size to suit the size of your business; 3, 5, 7  or 10 users.
• Work from home or the office using the desktop and mobile app.
• Switch to this solution and keep your business number.
• BTWO bundle includes IP (Internet Protocol)  phones, Wireless phones and licenses.

• Collaboration suite that connects your team to one another and customers  no matter where they are in the world, anytime, on any device. Track project chats, notes, share files and have meetings in one place.
• Inbound and outbound agent voice calling capability.
• Enables routing between agents to optimise business performance.
• Improved customer service management with reporting capabilities.
• Switch to this solution and keep your business number.

• Efficient call handling and automatic call distribution (ACD) state management
• Allows agents to make and receive calls, call queuing, skills-based routing, recording of voice calls, basic management reporting and supervisory function.
• Real-time monitoring of agent and queue activity by Call Center supervisors.
• Historical reporting on agent and queue activity by Call Center supervisors.