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Vodacom Citizen Engagement

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Product overview

The Citizen Engagement Platform is a powerful tool in the public sector’s quest to improve and manage service delivery. It's designed to automate, enrich and streamline interactions between citizens, government contact centres, field workers and senior officials with the knowledge to contain issues and make long-term decisions timeously.

Our service promise

Designed to streamline engagement and delivery to citizens.

Your data is kept safe, secure and is always readily available.

Top-class operational support provided by our skilled team.

Best-in-class and personalized user experience.

Product specifications

Enable citizens to log a service delivery incident and follow up on the progress.

Monitor service delivery anywhere, anytime and on any device.

Uses the convenience of mobile devices to improve service delivery.

The service is executed through Vodacom’s reliable technology.

Interested in our solutions?

Speak to one of our product experts to see how Vodacom can work with you to resolve your business challenges.
For support, call 012 940 1300.

Did you know

We're the best mobile network, with a wide range of ultra-fast broadband products.

We have a range of high-value, worry-free products to suit everyone.

Avoid calling Customer Care or standing in queues - get help & support online!


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