Price adjustments happen annually, driven by inflation and rising operational costs, like electricity, maintenance and service delivery. We’ve managed to keep this low, with an average monthly bill increase of and average of 4.5%.

It will be effective from 1 March 2025.

The following postpaid contract plans: RED Integrated, MBB (data), FWA (Home Internet), RED VIP and Flexi. 

Open the VodaPay app and then follow this pathway: View all > My account > Account details > Manage my number
 

Have a look at your plan details here. 

No. We’ve absorbed additional costs to keep device fees, insurance fees, SMS and MMS rates and out-of-bundle data rates unchanged.

Vodacom reserves the right to update their terms and conditions as long as customers are made aware of any changes at least 20 working days beforehand. This also doesn’t breach CPA as the increase is in line with inflation.

You’ve joined us during our annual price increase period but we do understand your cost pressures. That’s why all new and upgrading customers will be given a grace period. Those who joined in January get a one-month grace period and those who joined between February and 7 March get a two-month grace period: 

This depends on what deals and plans they are. If the second line is Free 100% discount, then it remains as is, but, if it’s not discounted then the price increase will apply. If the line is on a double deal or line plan, e.g., RED 4GB | 600 minutes and RED Flexi, the relevant price increase will apply.
 

Yes, if the lines are chargeable then it will apply.

Yes, if the plan you signed up for is part of the impacted plans then it will apply.

Yes, it applies to all postpaid contract customers (in-contract and out-of-contract). Those out of contract may experience higher costs as a result of promotional add-ons and/or discounts falling away at the end of the contract term.

Take the RED 700MB | 50 minute price plan as an example:
 

We sent all of our existing customers both an SMS and email between 24-27 February 2025. Any new customers (those joining January to March 2025) will get their notifications between February and March 2025.

Please contact your Company Administrator, Account Manager or Customer Care on 0821958.