VodaTrade Core

VB

Why VodaTrade Core?

VodaTrade Core provides a managed service that helps connect to our customers and their trading partners quickly and easily. We take care of the complexities so you can enjoy a digital experience. VodaTrade Core, also known as Vodacom Trading Bridge is the managed and automated B2B e-commerce service that gives customers a smoother and more effective inter-business operation.

Ratio 1_1-Woman hand on phone close up

Key Benefits of VodaTrade Core

  • 01
    Gain deeper customer intelligence

    Build personalized solutions and provide end to end visibility

     

  • 02
    Build key partnerships

    Enable international and African reach.

  • 03
    Experienced provided

    Fully managed service with world class support and service management

Key VodaTrade features

Seamless Operations
Seamless Operations

Enjoy smoother operations and more effective business operations.

Reduced Cost
Reduced Cost

Significantly reduce cost of maintenance and operational overheads.

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Page Description
Simplify and streamline your supply chain operations, Connect with partners, gain customer insights, and reduce costs with our automated supply chain solution.
Page Title
Automate Your Supply Chain with VodaTrade Core
Keywords
supply chain automation, supply chain management, supply chain solutions south africa
Weight
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Page Category
Products
Page URL
/business/solutions/hosting/vodatrade-core

Professional Microsoft Services

VB

Why Vodacom for Managed and Professional Microsoft services?

Through our subsidiary, Nexio, we specialize in delivering professional and managed services on both M365 and Azure. Our team of experienced professionals can help you with a wide range of services.

Key benefits for Managed and Professional Microsoft services

Number 1
Increased Operational Efficiencies

Accelerate business results with Azure Analytics, AI and Power BI

Number 2
Best practice compliance and security

Improve employee productivity and security with Microsoft 365 and Azure Security

Number 3
Focus on Collaboration and Innovation

Our distinctive digital business platform drives visibility, control, optimization, and security across organizations

Managed and Professional Microsoft Benefits

What we offer

M365 deployment and migration

We can help you set up and deploy M365 for your organization, as well as assist with any migration needs you may have.

Azure implementation and management

We can help you take advantage of all that Azure has to offer, from implementation and setup to ongoing management and support.

Professional services

Our team can provide expert guidance and assistance with a wide range of services, including project management, business analysis, and technical consulting.

Managed services

Let us take care of the day-to-day management and maintenance of your M365 and Azure environments, so you can focus on running your business.

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Page Description
Vodacom's Professional & Managed Microsoft services help you Accelerate results, improve security, and drive innovation. Specializing in M365 & Azure
Page Title
Transform Business with Managed Microsoft Services
Keywords
microsoft managed services, microsoft managed service accounts, microsoft professional services, microsoft dynamics professional services
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Page Category
Products
Page URL
/business/solutions/hosting/managed-microsoft-services

Fixed Price Increases

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Vodacom Fixed services subscription price update 2026

As South Africa's leading network, we're committed to keeping you connected.

One of our top priorities is to provide value through the products and services we offer and we remain committed to keeping our prices as low as possible.

However, as a result of these ongoing challenges, we will be effecting an average price increase of 5% on your fixed line services as of 01 March 2026.

This applies to all line items pertaining to your Vodacom Business fixed line connectivity and telephony services.

NB! You should only get a price increase if your services have a contract start date of 01 March 2025 or earlier.

To view details of the products included in the Price Increase for 2026, please see the list below:

  • Business Internet LTE
  • Business Internet Fibre
  • Business Internet Fibre Premium
  • Business Internet Wireless Air
  • Business Internet Wireless Premium
  • Business Internet Satellite
  • Pooled Data
  • Business Connect
  • SDWAN
  • VPN National Connection
  • Dedicated Internet Access
  • LAN Management
  • Enterprise WiFi
  • LANConnect
  • Hosted IP PBX
  • One Net Business

If you have any questions, view our helpful FAQs, contact your account manager, give us a call on 082 1940, or visit your nearest Vodacom store.

We look forward to keeping you connected, always.

Frequently Asked Questions

    Why is there a price increase?

    Cost increases are unavoidable across all industries, but we are committed to minimising this financial impact on you while keeping you connected to the people and things that matter most. As we move forward in 2026 and continue to provide a quality service, we are keeping costs as low as possible with our subscription price increase at 5%. 

    When will the price increase come into effect?

    The Price Increase will be effected on 01 March 2026. 

    Will the price increase be applied to all service plans?

    The Price Increase will be applied to the following Business Internet, Managed Services and Fixed Voice products but excluding usage based billed offerings i.e. Voice usage.  Products included listed below;

    • Business Internet LTE
    • Business Internet Fibre
    • Business Internet Fibre Premium
    • Business Internet Wireless
    • Business Internet Wireless Air
    • Business Internet Satellite
    • Pooled Data
    • Business Connect
    • SDWAN
    • SDWAN Managed Access
    • VPN National Connection
    • Dedicated Internet Access
    • LAN Management
    • Enterprise WiFi
    • LANConnect
    • Hosted IP PBX
    • OneNet Business
    • OneNet Express
    • Video Collab Conference Connect
    • Dedicated IP PBX
    What service plan am I on?

    For Business Internet services, you can check your service plan by logging in to the myBI App. Alternatively, you can call 082 1940 or 082 1951 for support.

    What price increase can I expect?

    A Price Increase of 5% will be applied across all impacted products

    What is my new monthly subscription amount?

    Your new monthly subscription amount will be 5% more than what it was previously. For a detailed view of your bill, please contact your Account Manager for more information.

    Will any of my other plans be impacted?

    If you have multiple Vodacom Business Fixed products, you may well be impacted. Please refer to the list above to see how you will be impacted (Please note if you have other Business Internet, Fixed Voice or Managed services products you should definitely check)  

    How do I change my plan?

    You can contact Customer Care by dialling 082 1940, your Vodacom Account Manager or your company administrator for assistance.

    Will this price increase affect the bundles I buy?

    No, it won't.

    Are you allowed to change the price of my plan?

    Vodacom reserves the right to review the pricing of services where necessary, charges levied by Vodacom may vary from time to time and Vodacom shall provide you with at least 20 (twenty) business days' notice of such variations before they take effect. 

    The price of my plan increased but I wasn’t notified?

    Communication was sent out to all affected customers (via email) between within the first week of February 2026. Please contact your Account Manager or call 082 1940 for more information.

    I have more than one Fixed Connectivity Service with Vodacom, will I get a price increase on all Services?

    Yes, provided the services you have are included in the impacted list above, you will get a price increase across all your services.

    Will I get a price increase if I signed up for a Black Friday promotion in November 2025?

    No, you will only get a price increase if your services have a contract start date on or after 01 March 2025. If you signed up for a service on or after 01 March 2026, you will be exempted from this price increase.

    I am on a month-to-month plan, does the price increase apply to me?

    Yes, the increase applies to in-contract and out-of-contract customers on a month-to month. 

    Will I get a price increase if I upgraded my existing contract between 1 March 2025 – February 2026?

    No, you will only get a price increase if your services have a contract start date of 28 February 2025 or earlier. If you signed up for a service on or after 01 March 2025, you will be exempted from this price increase.

    Page Description
    Fixed Price Increases Update one of our top priorities is to provide value through the products and services we offer and we remain committed to keeping our prices as low as possible.
    Page Title
    Fixed Price Increases Update | Vodacom Business
    Keywords
    fixed price increases, update, vodacom business
    Weight
    0
    Page Category
    Help & support
    Page URL
    /business/terms/fixed-price-increase

    eSIM

    VB

    Mobile & voice

    eSIM for business customers

    Experience the new eSIM technology and the convenience of the flagship devices that are now dual SIM, having both an eSIM and a physical SIM.

    Request call back
    What is an eSIM?

    An eSIM (embedded SIM) is a tiny chip installed in your device that connects to the mobile network, similar to a physical SIM.

    • It cannot be physically removed or replaced.
    • During set up, an eSIM profile is loaded onto your device through an internet connection.
    • The eSIM profile contains the same information previously stored on a physical SIM

    Is your device eSIM compatible?

    Find out if your device can operate with eSIM with our list of compatible devices.

      Apple
      iPhone iPad
      ·       iPhone 11 ·       iPad Pro 12.9 inch (5th generation)
      ·       iPhone 11 Pro ·       iPad Pro 12.9 inch (4th generation)
      ·       iPhone 11 Pro Max ·       iPad Pro 12.9 inch (3rd generation)
      ·       iPhone 12 ·       iPad Pro 11 inch (3rd generation)
      ·       iPhone 12 mini ·       iPad Pro 11 inch (2nd generation)
      ·       iPhone 12 Pro ·       iPad Pro 11 inch (1st generation)
      ·       iPhone 12 Pro Max ·       iPad 10.2 inch (7th generation)
      ·       iPhone 13 ·       iPad Air (4th generation)
      ·       iPhone 13 (dual eSIM) ·       iPad Air (3rd generation) (2019)
      ·       iPhone 13 Mini ·       iPad mini (5th generation) (2019)
      ·       iPhone 13 mini (dual eSIM) ·       iPad (8th generation)
      ·       iPhone 13 Pro ·       iPad (7th generation)
      ·       iPhone 13 Pro (dual eSIM)  
      ·       iPhone 13 Pro Max  
      ·       iPhone 13 Pro Max (dual eSIM)  
      ·       iPhone 14  
      ·       iPhone 14 Plus  
      ·       iPhone 14 Pro  
      ·       iPhone 14 Pro Max  
      ·       iPhone SE 2 (2020)  
      ·       iPhone SE 2020  
      ·       iPhone SE 3 (2022)  
      ·       iPhone XR  
      ·       iPhone XS  
      ·       iPhone XS Max  
      Android
      Samsung Huawei Google
      •                    Samsung Galaxy A54 •            Mate 40 ·        Pixel 3
      •                    Samsung Galaxy Fold •            Mate 40 Pro ·        Pixel 3 XL
      •                    Samsung Galaxy Note 20 •            Mate 40 Pro+ ·        Pixel 3a
      •                    Samsung Galaxy Note 20 Ultra 5G •            P40 ·        Pixel 3a XL
      •                    Samsung Galaxy S20 •            P40 Pro ·        Pixel 4
      •                    Samsung Galaxy S20 FE 4G/5G •            P40 Pro+ ·        Pixel 4a
      •                    Samsung Galaxy S20 Ultra   ·        Pixel 5
      •                    Samsung Galaxy S20 Ultra 5G    
      •                    Samsung Galaxy S20+    
      •                    Samsung Galaxy S20+ 5g    
      •                    Samsung Galaxy S21    
      •                    Samsung Galaxy S21+ 5G    
      •                    Samsung Galaxy S21+ Ultra 5G    
      •                    Samsung Galaxy S22    
      •                    Samsung Galaxy S22 Ultra    
      •                    Samsung Galaxy S22+    
      •                    Samsung Galaxy S23    
      •                    Samsung Galaxy S23 Ultra    
      •                    Samsung Galaxy S23+    
      •                    Samsung Galaxy Z Flip    
      •                    Samsung Galaxy Z Flip3 5G    
      •                    Samsung Galaxy Z Flip4    
      •                    Samsung Galaxy Z Fold2 5G    
      •                    Samsung Galaxy Z Fold3 5G    
      •                    Samsung Galaxy Z Fold4    
      Other
      Oppo
      • Find X3 Pro

      Why switch to eSIM?

      Flexibility

      Flexibility

      No more plastic SIM cards required - more flexibility, less logistics.

      Easy access

      Easy access

      Changing is easy as we send your eSIM straight to your inbox.

      Reusable

      Reusable

      eSIMs are reusable, so you can change or upgrade your devices with­out a SIM swap.

      Convenient

      Convenient

      Keep your business number and personal number on the same device.

      What you need to get an eSIM

      An eSIM compatible device

      An eSIM compatible device

      An email address

      An email address

      Internet access (WiFi) to connect your device

      Internet access (WiFi) to connect your device

      We will send you an email with an activation code (QR code).
      Just follow the instructions in the email to activate the eSIM and you’re all set.

      Get started with eSIM

      Switch your numbers to eSIM

      Switch your numbers to eSIM

      For security reasons, a SIM swap to eSIM can only be requested by the company's authorised contact. Swapping to an eSIM will stop the physical SIM from working.

      Get in touch
      Activate new eSIM numbers

      Activate new eSIM numbers

      Get in touch or talk to your account manager today to activate your new eSIM numbers. Remember to always check your devices are eSIM capable. Corporate Customers can use Vodacom Corporate Online

      Get in touch

      FAQs

        How do I activate a new eSIM?

        We need an email address for each eSIM, where we send the QR code. It can be sent either:

        • Directly to the eSIM user to activate, if individual emails are provided, or;
        • To a company admin email, if a centralised address is preferred. The email owner will distribute the eSIMs/QR codes within the organisation
        • The rest of the steps are simple, just follow the email instructions by connecting the device to the internet or WiFi first.

        We will send you all the newly allocated numbers as they are needed in the activation process.

        Can I have eSIM activated on my smartwatch?

        While smartwatches like the Apple Watch and others have an eSIM, they operate differently from phones and tablets, being designed as companion devices connected to a primary number/device.

        Currently we are not supporting smartwatches connected to a business number for customers with more than 10 employees.

        Can my QR code be used by anyone else

        No, the eSIM connection is secured. The QR code will not work while the eSIM is active on another device. Once the eSIM is deleted from one device, the QR code can be reused to download the eSIM on another.

        Does the QR code only work on a Vodacom eSIM device?

        No, the QR code can be scanned on any eSIM device, provided it is unlocked. Devices from other operators must be unlocked first to activate the eSIM.

        I am a company admin user and i have received all QR codes. How do I know which QR code must be sent to each employee?

        You should be able to identify the numbers using the 4 visible digits displayed in the activation email’s subject.

        What happens if someone has deleted their eSIM profile by accident?

        The same QR code can be used to download the eSIM on the device again.

        Lost your QR code? Get your company’s authorised contact to call our customer services on 191, and they can resend it.

        Corporate customers can use Vodacom Corporate Online to reclaim their QR codes.

        One of my employees has lost their phone or it has been stolen, what shall I do?

        Please call us to report the lost or stolen phone so we can block the Vodafone eSIM number; this will make the old QR code unusable. A SIM swap can then be requested through Swap your SIM - either to a physical SIM or another eSIM.

        Other connections to different networks on the lost device (if existent) will have to be reported to the respective providers.

        One of my employees’ eSIM device has broken, what shall I do?

        They should always delete the eSIM profile first before returning the device to be repaired. For help on how to do this, please read the relevant device guide.

        There are two options to use the number while waiting for the device to be fixed:

        Move the eSIM onto another eSIM device by reusing the QR code; or
        If the device is unusable and profile cannot be deleted, request a SIM swap to a physical SIM or another eSIM through Swap your SIM.

        Can I port in a number from another network on eSIM?

        Yes, we can port in numbers from other networks on eSIM.

        GET IN TOUCH

        Get in touch to get connected

        Get Vodacom Business eSIM

        Request call back
        Page Description
        Experience the new eSIM technology and the convenience of the flagship device that are now dual SIM, having both an eSIM and physical SIM.
        Page Title
        eSIM for Business Customers
        Keywords
        E-sim, Dual sim, Embedded sim, New technology sim, Simless phones
        Weight
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        Page Category
        Products
        Content & videos
        Page URL
        /business/solutions/mobile-and-voice/esim
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