No more plastic SIM cards required - more flexibility, less logistics.
Easy access
Changing is easy as we send your eSIM straight to your inbox.
Reusable
eSIMs are reusable, so you can change or upgrade your devices without a SIM swap.
Convenient
Keep your business number and personal number on the same device.
What you need to get an eSIM
An eSIM compatible device
An email address
Internet access (WiFi) to connect your device
We will send you an email with an activation code (QR code). Just follow the instructions in the email to activate the eSIM and you’re all set.
Get started with eSIM
Switch your numbers to eSIM
For security reasons, a SIM swap to eSIM can only be requested by the company's authorised contact. Swapping to an eSIM will stop the physical SIM from working.
Get in touch or talk to your account manager today to activate your new eSIM numbers. Remember to always check your devices are eSIM capable. Corporate Customers can use Vodacom Corporate Online
Reuse the QR code to move a number from one eSIM device to another. No SIM swap required. Just delete the old eSIM profile and scan the QR code on the new device.
While smartwatches like the Apple Watch and others have an eSIM, they operate differently from phones and tablets, being designed as companion devices connected to a primary number/device.
Currently we are not supporting smartwatches connected to a business number for customers with more than 10 employees.
No, the eSIM connection is secured. The QR code will not work while the eSIM is active on another device. Once the eSIM is deleted from one device, the QR code can be reused to download the eSIM on another.
Please call us to report the lost or stolen phone so we can block the Vodafone eSIM number; this will make the old QR code unusable. A SIM swap can then be requested through Swap your SIM - either to a physical SIM or another eSIM.
Other connections to different networks on the lost device (if existent) will have to be reported to the respective providers.
They should always delete the eSIM profile first before returning the device to be repaired. For help on how to do this, please read the relevant device guide.
There are two options to use the number while waiting for the device to be fixed:
Move the eSIM onto another eSIM device by reusing the QR code; or
If the device is unusable and profile cannot be deleted, request a SIM swap to a physical SIM or another eSIM through Swap your SIM.
Protect your data with best of breed cyber security and managed threat detection. Secure Enterprise is an agile framework of services that can be selected to meet your specific secure connectivity needs, whether this is SASE, SSE, ZTE or other. Vodacom is uniquely placed to design, build and manage the end-to-end service as a technology partner, offering an orchestrated single vendor or multi-vendor approach. Experience Vodacom secure connectivity to meet your needs for today and the future.
Key Benefits of Vodacom Secure Enterprise
01
Secure Everywhere
Your business' network traffic and data can move securely at speed through our powerful world-wide domestic and global Software-Defined Networks.
02
Enterprise agility
By choosing to implement Vodacom Business Secure Enterprise as a managed service, you could turn CapEx into OpEx, and free up in-house resource to deliver further value-add services.
03
Total Confidence
Secure Enterprise unlocks secure access to cloud-based applications, helping your teams stay agile. Expect an uplift in productivity when embracing cloud freedom.
Key features of Secure Enterprise
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Borderless confidence
Our global network keeps your business operating securely at speed across global markets.
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Best-of-breed services
We curate solutions to build your ideal stack - offering you single or multi-vendor solutions that meet your needs.
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Flexibility without compromise
You can get your service fully integrated and managed, co-managed, or you can manage it in-house.
Protect your data with world leading network connectivity and best of breed cyber security from Vodacom. Our Secure Enterprise services are designed for businesses of all sizes.
