Unified Communications & Collaboration Solutions
Looking for a business phone system, cloud PBX, VoIP solution, contact centre platform, or unified communications service? Vodacom Business offers a comprehensive portfolio of voice, calling, collaboration, and customer engagement solutions designed for organisations of all sizes, from small businesses to large enterprises.
Whether you need cloud calling, SIP trunking, hosted or onsite PBX solutions, wireless office telephony, contact centre capabilities, video conferencing, audio conferencing, Microsoft Teams voice integration or Webex collaboration, Vodacom Business has a solution to help your business stay connected, productive, and responsive.
Our Unified Communications & Collaboration portfolio enables seamless communication between employees, customers, and partners through secure, scalable, and flexible voice and collaboration services. From business telephony and VoIP to cloud communications, contact centres, and hybrid work solutions, we help organisations simplify communications, improve collaboration, and support modern ways of working from anywhere.
Connect to Our Next Generation Voice Solutions
Managed VoIP
Voice over Internet Protocol (VoIP) gateway is a device that converts analogue telephony signals to digital
One Net Connect
One Net Connect, also referred to as SIP trunking, is defined as a VoIP (Voice over Internet Protocol) service based on SIP...
VoIP
Save up to 20% on your monthly voice calls. Vodacom VoIP to VoIP (on net) calls within your business branches are free.
Dedicated Onsite IP PBX
Vodacom dedicated PBX is an onsite deployed PBX dedicated to your business deployed on your company premises or in the Vodacom...
Business Talk Wireless Office
Never miss a business call or opportunity with our Business Wireless Talk Office. It puts large corporate telephony and collaboration features within reach of small business.
Conference Call Advanced
Vodacom Conference Call Advanced allows you to overcome the daunting task of getting up to 25 people from all across the country into the...
One Net Business with Webex
One Net Business with Webex is an all-in-one cloud calling, messaging, and meeting solution for your business. It allows your employees to connect, collaborate and meet, all with a single application.
Video Collaboration
Video Collaboration is a fully managed custom-made video conferencing service available for meeting rooms, desktops...
Hosted Contact Centre
Our hosted contact centre offering is aimed at businesses of all sizes.
Microsoft Teams Voice Breakout
Transform how work gets done by unifying calling, chat, meetings, calendar, web conferencing and email with Microsoft Teams Voice Breakout.
Unified Communications Orchestrator (UCO)
Unified Communications Orchestrator (UCO) empowers businesses and partners to manage their communication services through a single self-service portal, providing greater control, real-time reporting and simplified service management.
Services and their benefits
Compare service offers best suited for your Business
| What it offers | What it offers | Key benefit | |
| Managed VoIP | Converts analogue telephony signals to digital voice traffic over IP networks. | Businesses modernising traditional phone infrastructure. | Enables IP-based calling while supporting existing voice systems. |
| Conference Call Advanced | Conference calling service for connecting groups of participants across locations. | Teams that need regular multi-party voice meetings. | Makes it easier to bring multiple people into one call. |
| Dedicated Onsite IP PBX | Dedicated PBX deployed on company premises or hosted in a dedicated environment. | Organisations requiring dedicated control over PBX infrastructure. | Provides a tailored PBX setup for specific business needs. |
| Hosted Contact Centre | Hosted call centre and contact centre functionality for businesses of various sizes. | Customer service and sales teams managing inbound or outbound calls. | Supports professional customer engagement without complex onsite systems. |
| One Net Business with Webex | All-in-one cloud calling, messaging and meeting solution in a single application. | Businesses seeking integrated collaboration and communication tools. | Combines calling, messaging and meetings for easier teamwork. |
| One Net Connect | SIP trunking service that connects business voice systems to VoIP networks. | Businesses using SIP-enabled PBX or voice systems. | Supports flexible, IP-based voice connectivity. |
| Video Collaboration | Managed video conferencing service for meeting rooms, desktops and collaboration spaces. | Teams that rely on virtual meetings and visual collaboration. | Improves remote collaboration through managed video conferencing. |
| VoIP | Voice calling over internet protocol, with potential savings on monthly voice calls. | Businesses looking to reduce voice call costs. | Businesses looking to reduce voice call costs. |
| Business Talk Wireless Office | Wireless office telephony with corporate-style calling and collaboration features. | Small businesses needing accessible business telephony features. | Helps businesses stay reachable and manage calls professionally. |
| Microsoft Teams Voice Breakout | Unifies calling, chat, meetings, calendar, web conferencing and email through Microsoft Teams. | Organisations standardising communication around Microsoft Teams. | Brings voice and collaboration into one familiar workspace. |
| Unified Communications Orchestrator (UCO) | Self-service portal for managing Unified Communications services, reporting and customer/partner service visibility. | Businesses and partners that need centralised control of UC and VoIP services. | Improves agility, operational efficiency and service insight through real-time management and reporting. |
Product Finder
| If your business needs... | Recommended solution |
| Lower-cost voice calling over the internet | VoIP or Managed VoIP |
| SIP trunking for an existing PBX | One Net Connect |
| Onsite PBX with managed support | Dedicated Onsite IP PBX |
| Microsoft Teams calling | Microsoft Teams Voice Breakout |
| Unified calling, meetings and messaging | One Net Business with Webex |
| A cloud contact centre | Hosted Contact Centre |
| Audio conference calls | Conference Call Advanced |
| Video meetings and room collaboration | Video Collaboration |
| Small business wireless office calling | Business Talk Wireless Office |
| Self-service management and reporting for Unified Communications services | Unified Communications Orchestrator (UCO) |
Ready to modernise your business voice solution?
Speak to Vodacom Business about the right fixed line voice, VoIP, SIP trunking, cloud PBX, Microsoft Teams calling or contact centre solution for your organisation.
Other Business Solutions
FAQ
Still got questions?
What are fixed line voice solutions?
Fixed line voice solutions are business communication services that enable companies to make and receive calls through VoIP, SIP trunking, hosted PBX, onsite PBX or unified communications platforms.
What is the best VoIP solution for a small business in South Africa?
For smaller businesses, VoIP Minute Bundles or Business Talk Wireless Office may be suitable because they offer flexible calling options, predictable monthly costs and simpler setup.
Can I use Microsoft Teams for business calls in South Africa?
Yes. Microsoft Teams Voice Breakout allows businesses to make and receive external calls directly through Microsoft Teams using Direct Routing or Operator Connect.
Can I keep my existing business telephone number?
In many cases, businesses can port geographic telephone numbers to Vodacom or receive new geographic or non-geographic numbers, depending on the selected solution.
What is the difference between Hosted IP PBX and Dedicated Onsite IP PBX?
Hosted IP PBX is cloud-based and managed offsite, while Dedicated Onsite IP PBX is deployed at your premises and suited to businesses that need onsite PBX infrastructure.