Wifi calling

The key benefits of Wifi Calling

number 1
Make calls and send SMSs

Wifi Calling lets you make calls and send SMSs over a Wifi network

Number 2
Call any number - landline or cellphone

Call any number - landline or cellphone - even if they’re not on Wifi

Number 3
Call while abroad

Enjoy the benefit of calling while abroad without needing to activate roaming

lady on phone in her office

Product overview

WiFi Calling is a capability that enables your phone to make calls and send SMSs over a WiFi network when cellular network coverage is not favourable. For example, when you are you are in a basement, or  in another country without having roaming activated. In addition, it also allows you to make calls at local South African rates when travelling abroad. Never worry about being out of reach again.

Product Specifications

wifi-icon

Only enabled when your network coverage is not favourable.

Cell-tower-icon

Your device will automatically choose the best connectivity option to make a call.

tag-icon

Enables calls and SMSs to be sent and charged according to your current SA tariff rates.

Stay in touch with Wifi Calling from Vodacom

WiFi Calling allows you to remain within reach where Wifi coverage quality is superior to network coverage. It is easy to use and calls will be charged at your prevailing SA tariff rates.

Did you know?

wifi-roaming-icon

You can make WiFi Calls abroad without needing to activate roaming

global-icon

You can make WiFi Calls abroad without needing to activate roaming

arrow-icon

Only Vodacom WiFi Calling allows mobility between Voice over WiFi and Voice over LTE.

Frequently asked questions

    No, some Wi-Fi networks do not allow the ability to make calls. Vodacom does not have control over such Wi-Fi networks.

    Please follow the steps in the documents below depending whether you are using an Android or iOS device:

    To check if your device is enabled for WiFi calling, click here

    When calling from South Africa, Wi-Fi calls can be made where Vodacom cellular network is minimal or absent. This applies even when your device is connected to a Wi-Fi connection.

    When calling from abroad, Wi-Fi calls can be made when connected to a Wi-Fi network that permits WiFi calling, regardless of cellular network strength.

    • You pay less for calls, even when roaming in another country. For as long as you are connected to a Wi-Fi
    network, Wi-Fi calling allows you to make calls and send SMSs at South African rates.
    • It allows you to make calls when you have a stronger Wi-Fi connection compared to your standard
    network connection.
    • Wi-Fi calls use any available voice minutes or they get charged at current voice rates. No special bundles
    are needed to make calls.
    • You can call any number, whether landline or cellular, unlike other over-the-top providers. Example
    Skype and WhatsApp.
    • You will not experience dropped calls when moving from a WiFi covered area to an LTE covered area.

    Wi-Fi calling provides you with the ability to make calls over a Wi-Fi connection.

    Wi-Fi calls are charged and billed at local call rates. Calls will deplete from your available minutes or they will be charged at out-of-bundle rates, where applicable. Sending SMSs over Wi-Fi is billed from available SMS bundles or charged at out-of-bundle rates, where applicable. This applies even when abroad and connected to a Wi-Fi network which allows for voice calls.

    Data charges will only be billed to the public or private Wi-Fi network that you are connected to.

    No, you can only have one of these services active at a time. Wi-Fi Calling cannot be activated while international roaming is activated and vice versa.

    Page Category
    Products
    Page Description
    Wifi calling allows you to make crystal-clear calls locally or abroad. Ensures your connected even in low-signal areas. Stay in touch with Vodacom.
    Page Title
    Wifi Calling
    Keywords
    wifi calling
    Weight
    0
    Page Category
    Page URL
    /business/solutions/mobile-and-voice/wifi-calling

    WASP

    The key benefits of WASP

    number  icon
    Generate revenue

    Wireless Application Service Providers can generate revenue by providing premium content.

    number 2 icon
    Premium mobile content

    Use the Vodacom cellular network to distribute premium mobile content such as ringtones and wallpapers.

    number 3 icon
    Distribute your own content

    Distribute your own content or use content from third-party service providers.

    male holding bicycle and looking at his cellphone
    explore our

      What is WASP?

      A Vodacom WASP creates and distributes mobile content to subscribers via our network and infrastructure.

      WASPs can generate revenue by providing premium content that subscribers are willing to pay for, such as:

      • Ringtones
      • Mobile wallpapers
      • Horoscopes
      • Jokes
      • Mobile downloads
      • Interactive voice prompts
      • News and traffic updates
      • Location information, such as the address of the nearest restaurant, police station, etc.

      Why should I become a WASP?

      coins icon

      Give your customers more value

      Send promotional and informational content to your subscribers which enables them to make better decisions.

      sheild icon

      Respect your customers’ privacy and time

      Choose from a variety of non-intrusive mediums - like SMS - to promote your business

      phone with coins icon

      Generate revenue & entertain subscribers

      Sell rich-media content; news and traffic updates, ringtones, wallpapers and other mobile downloads.

      How much does it cost to become a WASP?

      We have various billing models ranging from per-event (eg: per SMS) and per-second (eg: based on call duration) billing to ongoing subscription services.

      You will be charged a connection fee and a monthly access fee as soon as you’re connected to our network.

      WASP service Cost
      Connection fee R8 334.00 (excl. VAT)
      Monthly access R1 320.00 (excl. VAT)

      Please note:

      Your subscribers must be connected to our cellular network to access any of the mobile service offerings such as SMS, MMS, etc.
      We will bill your subscribers for the mobile service and pay out a portion of the revenue to you.

      SMS

      Type What you can do with it
      Bulk SMS

      Deliver highly targeted mobile content including promotional material or advertising messages such as ones informing store customers of an upcoming sale.

      Please note:

      It’s illegal to send bulk SMSs to customers unless they have opted in to the service.

      Premium-rated SMS shortcodes

      Enable subscribers to enter competitions or receive premium content by getting them to share their personal information such as name, contact details, preferences, etc.

      Access subscriber information useful for marketing purposes and generate revenue through the delivery of premium mobile content.

      SMS reverse billing Extend the use of SMS services to your subscribers without them incurring a cos. eg: enabling customers to unsubscribe from a service for FREE.

       

      MMS

      Type What you can do with it
      Bulk MMS

      Send multimedia and rich media content including video, sound and images to your customers

      Target a predominantly young and connected audience that has a demand for mobile entertainment and information services on their cellphones

      Premium MMS

      Charge premium rates when offering MMS services

       

      IVR (Interactive Voice Response)

      Type What you can do with it
      Premium rated IVR

      Provide IVR content at premium rates.

      Please note:

      Only Vodacom subscribers can access premium IVR content.

      Premium rated IVR Dicon

      Enable your subscribers to access premium IVR content by calling a Telkom, Neotel or VANs operator number.

      Please note:

      Only Vodacom subscribers can access premium IVR content.

       

      USSD (Unstructured Supplementary Service Data)

      Type What you can do with it
      USSD Reverse Billing

      Enable your subscribers to interact with a menu using '*' or '#' keys which are available even on low end phones.

      Extend the use of USSD services to your customers without them having to incur cost.

      • Trigger a USSD session for your Vodacom subscribers on their cellphones even while they’re connected on a voice call or Internet browsing session

      • Incorporate the service into your existing transactional products and services to augment the security, fraud and risk measures

      USSD Network Initiated

      Please note:

      It’s assumed that your subscribers will expect and follow USSD prompts and subsequently follow the menu prompts.

       

      Type What you can do with it
      Active LBS

      Enable your subscribers to locate services on demand, by sending them location information on their cellphones.

      Passive LBS

      Enable your subscribers to sign up for regular automatic updates of information that they’re interested in, such as local weather and traffic conditions, etc.

      Tracking LBS

      Locate a subscriber by tracking the location of their SIM card.

      Please note:

      You can track the location of Vodacom subscribers only

      The subscriber must provide consent to be tracked

      The accuracy of results may vary because it depends on various factors, and location cannot always be pinpointed to within a few metres

      You will need to pay for an audit of your systems by a recognised auditor (member of PAAB – Public Auditors and Accountants Board) to ensure that they conform to our criteria

      After your application is approved, all the requirements have been met and the interface development completed, your system implementation will undergo the standard testing process prior to full commercial deployment

       

      OBS (Online Billing Services)

      Type What you can do with it
      OBS

      We can bill and collect payment from subscribers for content services that you provide

      Change the price of your content as your costs or value of the content increases

      Charge flexible rates for the content provided

      Bill for subscription and adhoc services

       

      WIG (Wireless Internet Gateway)

      Type What you can do with it
      WIG

      Enable your subscribers to access the Internet through a secure wireless connection without having to remember keywords

      Deliver menu-based apps, such as mobile banking apps, which your subscribers can download from the WIG gateway using a unique OTA (Over The Air) USSD shortcode

       

      How do I become a WASP?

      You can complete a WASP application form and follow the process.

      OR Contact WASP Customer Care

      View things I need to become a WASP

      WASP application criteria

      To become a WASP, your company must:

      •  Be registered in the Republic of South Africa

      •  Have a South African customer care number

      •  Have a South African bank account

      •  Have a clear credit record

      •  Meet the minimum revenue requirements

      •  Have the following financial documents:

             •   Confirmation of Supplier name and type of entity
                   o   Company / Close Corporation: Certificate of Incorporation
                   o   Sole Proprietor: Copy of Owner’s Identity Document
                   o   Partnership: Copy of Partnership Agreement and copy of Identity Documents
                   o   Trust: Trust registration document

             •   Unlimited Surety Document

             •  VAT Registration or Tax Clearance Certificate

             •  BEE Certificate or Letter of Exemption with current financial year end turnover and Black shareholding

             •   Memo Deemed Employees Annexure

             •   Original Bank Indemnity Form

             •   New Supplier Creation Form

             •   Corporate Governance Questionnaire

             •    Health, Safety, Environment (HSE) Questionnaire by the Vodacom network.

       

      If you don’t meet the requirements to become a WASP

      Partner with an existing WASP to develop mobile offerings or contact our WASP Aggregators.

      How do I become a WASP?

      • You will need to complete a WASP application form and if approved, you will be need to conclude one or more standard contractual agreements with us.

      • Next, you can subscribe to any mobile offerings supported by our network.

      • We have a standard framework for working with WASPs.

      • The services you plan to offer as a WASP must comply with certain specifications and standards.

      • We could refer you to companies that can assist with developing your concept into a service.

      • We enable you to get your service operational as soon as possible using our set of standard specifications and processes.

      Please note:

      Vodacom is a mobile cellular operator and provides third parties with access to its mobile offering.

      Vodacom is responsible only for ensuring the availability of the mobile cellular bearer service.

      Vodacom does not take responsibility for the availability, uptime, redundancy, network and system security or set-up and configuration of your routers on your direct link or connectivity via the Internet or VAN.

      To be a WASP, you must adhere to the WASPA Code of Conduct which was formulated to prevent bad practices and fraudulent activity.

      You may also be interested in:

      person holding a tablet

      Vodacom Cloud, Hosting & Security

      Change the way you connect your business

      women looking at her phone

      LTE

      Cut the cord - why use cable when you can connect wirelessly?

      Page Category
      Products
      Page Description
      Become a Vodacom WASP to create, distribute and sell premium mobile content such as ringtones and wallpapers via our cellular network.
      Page Title
      WASP | Distribute Mobile Content
      Keywords
      WASP, wireless application service provider, Vodacom, Business, mobile content, premium content, make money, sell, create, distribute, generate revenue, ringtones, Vodacom network, jokes, content, pictures, wallpapers, informations, downloads, updates
      Weight
      0
      Page Category
      Page URL
      /business/solutions/mobile-and-voice/wasp