The key benefits of Wifi Calling
Product overview
WiFi Calling is a capability that enables your phone to make calls and send SMSs over a WiFi network when cellular network coverage is not favourable. For example, when you are you are in a basement, or in another country without having roaming activated. In addition, it also allows you to make calls at local South African rates when travelling abroad. Never worry about being out of reach again.
Product Specifications
Only enabled when your network coverage is not favourable.
Your device will automatically choose the best connectivity option to make a call.
Enables calls and SMSs to be sent and charged according to your current SA tariff rates.
Stay in touch with Wifi Calling from Vodacom
WiFi Calling allows you to remain within reach where Wifi coverage quality is superior to network coverage. It is easy to use and calls will be charged at your prevailing SA tariff rates.
Did you know?
You can make WiFi Calls abroad without needing to activate roaming
You can make WiFi Calls abroad without needing to activate roaming
Only Vodacom WiFi Calling allows mobility between Voice over WiFi and Voice over LTE.
Frequently asked questions
No, some Wi-Fi networks do not allow the ability to make calls. Vodacom does not have control over such Wi-Fi networks.
Please follow the steps in the documents below depending whether you are using an Android or iOS device:
To check if your device is enabled for WiFi calling, click here
When calling from South Africa, Wi-Fi calls can be made where Vodacom cellular network is minimal or absent. This applies even when your device is connected to a Wi-Fi connection.
When calling from abroad, Wi-Fi calls can be made when connected to a Wi-Fi network that permits WiFi calling, regardless of cellular network strength.
• You pay less for calls, even when roaming in another country. For as long as you are connected to a Wi-Fi
network, Wi-Fi calling allows you to make calls and send SMSs at South African rates.
• It allows you to make calls when you have a stronger Wi-Fi connection compared to your standard
network connection.
• Wi-Fi calls use any available voice minutes or they get charged at current voice rates. No special bundles
are needed to make calls.
• You can call any number, whether landline or cellular, unlike other over-the-top providers. Example
Skype and WhatsApp.
• You will not experience dropped calls when moving from a WiFi covered area to an LTE covered area.
Wi-Fi calling provides you with the ability to make calls over a Wi-Fi connection.
Wi-Fi calls are charged and billed at local call rates. Calls will deplete from your available minutes or they will be charged at out-of-bundle rates, where applicable. Sending SMSs over Wi-Fi is billed from available SMS bundles or charged at out-of-bundle rates, where applicable. This applies even when abroad and connected to a Wi-Fi network which allows for voice calls.
Data charges will only be billed to the public or private Wi-Fi network that you are connected to.
No, you can only have one of these services active at a time. Wi-Fi Calling cannot be activated while international roaming is activated and vice versa.
