CLOUD, HOSTING AND SECURITY

To keep you – and millions of South Africans – connected to the people and moments that matter most is at the heart of who we are. And to help achieve this, we continuously invest in our network to give you a fast, smooth, and reliable experience.

Vodacom SA plans to invest around R12.0 billion of capital expenditure in the current financial year to further enhance customer experience.  This highlights Vodacom’s ongoing commitment to network upgrades, expanding 5G coverage, and delivering advanced digital services to maintain world-class standards on South Africa’s Champion Network.

To support these improvements, there will be an annual price update from 1 February 2026. We’ve kept this as low as possible, with subscription changes ranging between 5%* to 9%.*

From 1 February 2026.

The following postpaid contract plans: RED Integrated, RED Flexi, RED VIP, Home Internet (FWA), Mobile Broadband (SIM-Only data), and Legacy plans will be impacted by the price increase.

Open the VodaPay app and then follow this pathway: View all > My account > Account details > Manage my number

No. We’ve absorbed additional costs to keep device fees, SMS and MMS rates and out-of-bundle data rates unchanged.

Vodacom reserves the right to update their terms and conditions as long as customers are made aware of any changes at least 20 working days beforehand. This also doesn’t breach Consumer Protection Act  as the increase is in line with inflation.

You’ve joined us during our annual price increase period, however we do understand your cost pressures. That’s why all new and upgrading customers will be given a 2 (two) months grace period.  Please see grace period timelines below.

Yes, if the lines are chargeable then price increase will apply.

Black Friday deals and promotions have been granted a 2-month grace period.  Their increase will be effective 01 March 2026.

Yes, it applies to all postpaid contract customers (in-contract and out-of-contract). Those out of contract may experience higher costs because of promotional add-ons and/or discounts falling away at the end of the contract term.

Vodacom will send out communication to existing customers both a combined email (inclusive of all plans) and an SMS between Mon, 08 - Tue 10 December 2025. Please see below table when price increase will impact customers who sign up or upgrade from 01 November 2025.

Please contact your Company Administrator, Account Manager or Customer Care on 082 1940.

*The details presented were accurate at the time of issuance. For the most current and verified information, please consult your official billing statement.