<p>Vocab for VB site</p>

Article - No card machine try the Tap on Phone app

What is NFC technology and is it already part of your life

Do you want to accept card payments from your customers but can't afford a card machine and its monthly transaction fees?
Are you worried about the security of both your business and its customers when you accept card payments when using the Tap on Phone app?
 

Let's give you the peace of mind you need to use Tap on Phone with ease:

The McKinsey 2020 Digital Payments Consumer Survey found that digital payments continue to grow in adoption and relevance. Smart solutions that offer accessible and easy digital transactions are increasingly becoming essential to consumer stickiness and engagement. However, as these solutions evolve, so must the security surrounding them to ensure that both retailer and consumer are protected. This is particularly relevant with software Point-of-Sale (SoftPOS) platforms which are gaining traction in the payments space. Juniper Research estimates that the number of handsets capable of using contactless payments will grow to 24 million by 2026.
 

What makes a good card payment solution?

From PCI compliance, encryption, to PIN management and more - Payment solutions need to tick multiple boxes before they're launched into the market and retailers must ensure that the promises of robust security are kept by the solution before they implement it. Good security practices are essential to provide both the retailer and consumer with peace of mind throughout.
 

Fraud is a real problem, making security a necessity...
 
Contactless payments can be misused, which is why most banks impose a maximum payment limit as they can prevent fraudsters from cloning and using credit or debit cards after a certain period and minimise the financial damage to the consumer. For online payments, where the cardholder is unable to physically prove that they have the card in front of them, second-factor mechanisms like Verified by Visa and Mastercard Secure Code are used to verify that the person performing the transaction is the cardholder. 
 

Download the Tap on Phone app on the Google App store for free...
VodaPay Tap on Phone - Apps on Google Play

Tap on Phone allows business owners and their customers to transact quickly with a simple tap within a secure environment that fosters trust on both sides. 


 

Page Title
Article - No card machine try the Tap on Phone app
Keywords
no machine, tap on phone, vodacom, business
Weight
0
Page Category
Page URL
/business/solutions/financial-services/article/no-card-machine-try-tap

Article - 5 FAQs about Vodapay Tap on phone App

Five Frequently Asked Questions about the VodaPay Tap on Phone App

You have downloaded the VodaPay Tap on Phone App but now have some questions as you use it. Let's answer them and get you using the app with confidence. 

Q1: Who can pay via the VodaPay Tap on Phone App?  

Any customer with a bank card that has a contactless indicator on the card, this is usually on the front but may be on the back. If the card doesn't have an icon indicating this capability it won't be able to tap. It is possible that a bank card to be disabled for contactless payments. Some bank cards are by default disabled for contactless transactions.   


Q2: Where does the customer tap?  

Ideally on the back of the phone, the cardholder can hold their payment instrument (card/device) on top or below the phone and wait for the beep or vibration.   


Q3: Are Tap on Phone payments secure?  

The VodaPay Tap on Phone app payments use the same security technology offered as EMV chip cards deployed worldwide.
 

Q4: How do you know if a transaction is successful?  

Once the payment card/device is successfully read, a beep should be heard or vibration from the cellphone.


Q5: I am an existing merchant with a VodaPay Max or Kwika card machine, can I use the VodaPay Tap on Phone app?

Yes, go to the Google Play Store and download the VodaPay Tap on Phone and follow the on-screen instructions to activate the app.
You will also need to contact our customer care 0869 000456 to link our Tap on Phone account to your existing profile.

To learn more about the VodaPay Tap on Phone App, you can visit our website anytime: Tap on Phone | Vodacom (vodacombusiness.co.za)
 

Page Title
Article - 5 FAQs about Vodapay Tap on phone App
Keywords
vodapay, app, faqs, tap on phone, vodacom, business
Weight
0
Page Category
Page URL
/business/solutions/financial-services/article/five-faqs-vodapay-tap-on-phone-app

Onboarding - RED Business 100GB

Your Platinum Rewards

Your RED Business 100GB Benefits

Need more data?

Our key offering, Vodacom business data, comes with an auto-activating feature that allocates a 500MB data bundle at R49 automatically when your existing bundle is depleted. Tailored to cater to the online needs of small businesses, our solution provides endless stable internet with super-fast speed, keeping your business connected and thriving.

Three ways you can buy more data

  1. Via USSD - Just dial #133*

  2. On the My Vodacom app

  3. On the VodaPay app

Need more data?
HELPING YOUR BUSINESS GROW
V-Hub

V-Hub is a free advice platform that you can use to grow your business. Learn about how to find and keep customers, protect your business data online, financial and business best practice and more.

V-Hub
HELPING YOUR BUSINESS GROW
Business tickets

Vodacom Business Tickets provide specialised data bundles to ensure connectivity to essential business applications. Additionally, you can allocate multiple tickets to use across your business depending on your business's usage & needs. Optimise employee connectivity while preventing data misuse.

Business tickets
Beyond Mobile

BUILD YOUR BUSINESS YOUR WAY

Beyond Mobile

As your partner of choice, we offer you solutions to cater to multiple business needs.

Connectivity

VODACOM BUSINESS INTERNET

Connectivity

Get Connected effortlessly with our comprehensive Internet solutions tailored to meet your business needs.

Financial Solutions

VODACOM FINANCIAL SERVICES

Financial Solutions

Elevate your business with our tailored financial services designed for entrepreneurs like you.

Cloud, Hosting, Security

Vodacom CLoud, hosting and security

Cloud, Hosting, Security

Cloud services are application and infrastructures resources that exist on the Internet. Your business can utilise these services to become more flexible and upscale operations.

Need to connect with us?

To get connected, request a call back or call us on 082 1960, FREE from a Vodacom cellphone
VodaPay
Manage your business with the VodaPay App.

This is a super app that allows you to perform self-service features such as checking for your balances easily; Pay for your bills and shop your favourite brands.

Manage your business with the VodaPay App
Weight
0

POS Payment Request - How to view your transactions

NAVIGATION

Need help? Check out our instructions below

NEED HELP?

How to view your transactions

HOW TO LOG IN
The VodaPay SMME Portal

Head to the VodaPay SMME Portal and log in using your Merchant ID and Password

How to log in
VIEWING ALL YOUR TRANSACTIONS
Go to Terminal Transactions
  • You can filter your processed transactions
by date, transaction type and response codes.

  • If you wish to save your transaction history, you can click on the "Export" button. This will export your transaction history as a CSV.

  • For each date, we show you the transactions processed.

  • If you would like some more information on a transaction, you can click on the line item. This will open a right hand slide out menu which will give you more details on a transaction

Viewing all your transactions
FAQs

Merchant Portal Questions and Answers

Why choose VodaPay payment solutions

Our state-of-the-art VodaPay payment solutions are specifically designed with your small business in mind. Our VodaPay Max, Kwika and Chop-Chop card machines along with our e-Commerce and Payment Request services will afford you the opportunity to significantly improve your customer's shopping experience. Help you enjoy more security as payments are deposited directly into your bank accounts. This will help you make informed decisions based on analytics and sales insights.

What are the charges?

Our service fees are based on how much you make. You can pay a minimum of 2% or a maximum of 3% depending on how much you make each month.

What are the benefits of QR Code payments and how does it work?

Our QR code, also known as the VodaPay Chop-Chop, makes it easy for you to offer seamless payments. You'll also be able to continue accept payments during loadshedding. Plus, you get it for free when you rent a VodaPay Max or buy a Kwika Card Machine!

How can I check my transactions?

We've created a portal to assist you manage your card machines once you start receiving payments from your customers. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, Payment Request and e-Commerce).

How long will it take for me to get activated?

It will take you approximately 30 minutes to apply online. Calls are free of charge. There is also a toll free number you can dial 011 066 0847.

Page Description
Monitor your daily transactions efficiently.
Page Title
How to view your transactions | Payment Request | Vodacom
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
Page Category

POS Payment Request - How to send a payment request

NAVIGATION

Need help? Check out our instructions below

NEED HELP?

Here’s how to send a Payment Request

HOW TO LOG IN
Merchant Portal

Head to the VodaPay SMME Portal and log in using your Merchant ID and Password

How to log in
GENERATING A PAYMENT REQUEST
Here's how it works

Select the type of payment under the payment request category:

Fixed Payment
Sends a payment request for an exact, fixed amount

Variable Payment
Sends a payment request allowing the customer to pay any amount.

Generating a payment request
SENDING THE DETAILS
Enter in the relevant info

Once a payment request category has been selected, capture the information required:

Transaction reference
Please enter an invoice or account number to match against your payment records.

Notification method
Send Payment Request via SMS or Email.

Notification address
Enter a cell number (e.g. 0820000000) or a valid email address ([email protected]

Once ready, hit Generate and the request will be sent

Sending the details
SUCCESS
Request has been sent

The request will now be sent via Via SMS or Email. Your customer will now receive a payment request to process payment for you.

Success
FAQs

Merchant Portal Questions and Answers

Why choose VodaPay payment solutions

Our state-of-the-art VodaPay payment solutions are specifically designed with your small business in mind. Our VodaPay Max, Kwika and Chop-Chop card machines along with our e-Commerce and Payment Request services will afford you the opportunity to significantly improve your customer's shopping experience. Help you enjoy more security as payments are deposited directly into your bank accounts. This will help you make informed decisions based on analytics and sales insights.

What are the charges?

Our service fees are based on how much you make. You can pay a minimum of 2% or a maximum of 3% depending on how much you make each month.

What are the benefits of QR Code payments and how does it work?

Our QR code, also known as the VodaPay Chop-Chop, makes it easy for you to offer seamless payments. You'll also be able to continue accept payments during loadshedding. Plus, you get it for free when you rent a VodaPay Max or buy a Kwika Card Machine!

How can I check my transactions?

We've created a portal to assist you manage your card machines once you start receiving payments from your customers. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, Payment Request and e-Commerce).

How long will it take for me to get activated?

It will take you approximately 30 minutes to apply online. Calls are free of charge. There is also a toll free number you can dial 011 066 0847.

Page Description
Let's help you step-by-step to activate the Payment Request functionality.
Page Title
How to send a payment request | Payment Request | Vodacom
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
Page Category

POS Payment Request - What you need to apply

NAVIGATION

Need help? Check out our instructions below

WANT TO APPLY FOR PAYMENT REQUEST?

Here’s what you need

Request payment from your customers in a few easy steps and and keep a record of all payments.

Identification
Identification

Have your Green ID Book or Smart Card ready in JPEG format.

Documentation
Documentation

You'll need your bank statement or bank confirmation letter in PDF or JPEG format.

Photo of yourself
Photo of yourself

Use your camera or webcam to take a selfie for verification.

Here’s what you need
WHAT YOU WILL NEED

Get started in 4 easy steps

How and when do I get paid?

At the end of each business day, VodaPay will perform a settlement process which considers all successful payments processed on your behalf as well as any refunds that you have performed.

On the next business day, VodaPay will calculate the amount due to you by offsetting any debits such as refunds or transaction fees, against payments received. The remaining balance is then paid into your designated clearing bank account.

A detailed view of this can be found on the Account Transactions screen of the merchant portal. Invoices for fees charged by VodaPay are available on the Documents screen on the merchant portal.

How and when do I get paid?
Need more information? Contact Us:

Please read our FAQs section for any clarity regarding how this service works. For additional support, please reach out to our call centre.

Website
http://voda.com/accept-payments

Email
[email protected]

Call Centre
0800 000 654 (Free from any network)

Monday to Sunday
8:00am to 7:00pm with after-hours emergency support

Need more information?
FAQs

Merchant Portal Questions and Answers

Why choose VodaPay payment solutions

Our state-of-the-art VodaPay payment solutions are specifically designed with your small business in mind. Our VodaPay Max, Kwika and Chop-Chop card machines along with our e-Commerce and Payment Request services will afford you the opportunity to significantly improve your customer's shopping experience. Help you enjoy more security as payments are deposited directly into your bank accounts. This will help you make informed decisions based on analytics and sales insights.

What are the charges?

Our service fees are based on how much you make. You can pay a minimum of 2% or a maximum of 3% depending on how much you make each month.

What are the benefits of QR Code payments and how does it work?

Our QR code, also known as the VodaPay Chop-Chop, makes it easy for you to offer seamless payments. You'll also be able to continue accept payments during loadshedding. Plus, you get it for free when you rent a VodaPay Max or buy a Kwika Card Machine!

How can I check my transactions?

We've created a portal to assist you manage your card machines once you start receiving payments from your customers. You will be able to track daily sales, download documents and, in the future, send receipts via email. You can download your merchant statements and export your transaction history. The Merchant Portal allows you to view all your transactions and sales, across all your VodaPay payment solutions (VodaPay Max, VodaPay Chop-Chop, Payment Request and e-Commerce).

How long will it take for me to get activated?

It will take you approximately 30 minutes to apply online. Calls are free of charge. There is also a toll free number you can dial 011 066 0847.

Page Description
Want to apply for a payment request? Here’s what you need.
Page Title
What you need to apply | Payment Request | Vodacom
Keywords
Accept payments, card machine, card machine South Africa, POS machine, card machine, Sinawe
Weight
0
Page Category