| Voice over Internet Bundles |
SME |
Make cost-effective, high quality voice calls over the internet with our VoIP bundles. Keep in touch with your customers and talk more for less. |
- Choose from 250, 500 and unlimited VoIP minute bundles.
- Call any network, any time*.
- Save up to 20% on your voice bill.
- For the Unlimited VoIP minute bundle a Fair usage policy (FUP)of 3000 minutes applies
- After FUP was reached Out of bundle rates apply
- International calls are excluded and priced separately
|
| One Net Business with Webex |
SME, Public Enterprise,
Large Enterprise, Vodacom Global Enterprise. |
One Net Business is a unified communications telephony solution. It offers your business cloud calling, messaging and meeting communication and collaboration tools that enable you to interact with colleagues and customers - anywhere, on any device. |
Cloud Calling
• Full PBX replacement
• Full cloud calling functionality.
• Native in-app high fidelity calling with enterprise-grade calling features.
• Seamless calling experience with devices.
Meeting
• One button to join and seamless integration with your calendar.
• Personalised layouts and immersive sharing.
• Fully integrated with your devices.
Messaging
• Messaging and file sharing in easy-to-use searchable spaces.
|
| Business Talk Wireless Office |
SME |
Business Talk Wireless Office puts large corporate telephony and collaboration features within reach of a small business. |
- Collaborate across multiple devices and applications.
- Choose your bundle size to suit the size of your business; 3, 5, 7 or 10 users.
- Work from home or the office using the desktop and mobile app.
- Switch to this solution and keep your business number.
- BTWO bundle includes IP (Internet Protocol) phones, Wireless phones and licenses.
|
| Microsoft Teams Voice break-out |
SME, Public Enterprise, Large Enterprise and Vodacom Global Enterprise (VGE) |
Microsoft Teams is a modern internet cloud-based telephony solution that integrates into Office 365. It transforms how work gets done by unifying calling, chat, meetings, calendar, web conferencing and email for an all-in-one communication solution. |
- Collaboration suite that connects your team to one another and customers no matter where they are in the world, anytime, on any device. Track project chats, notes, share files and have meetings in one place.
- Inbound and outbound agent voice calling capability.
- Enables routing between agents to optimise business performance.
- Improved customer service management with reporting capabilities.
- Switch to this solution and keep your business number.
|
| ONB Hosted Call Centre |
SME |
One Net Business Call Center is a carrier-class communications management product fully integrated which provides an advanced Automatic Call Distribution capability. The system can monitor how these calls were handled and provides reports that you can use to devise strategic business decisions. |
- Efficient call handling and automatic call distribution (ACD) state management
- Allows agents to make and receive calls, call queuing, skills-based routing, recording of voice calls, basic management reporting and supervisory function.
- Real-time monitoring of agent and queue activity by Call Center supervisors.
- Historical reporting on agent and queue activity by Call Center supervisors.
|
