INTERNET OF THINGS

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Converged Portal

Read more about Converged Portal

Centralised Self-Service for Your Business Solutions

The Vodacom Business Converged Portal eliminates manual administrative hurdles by providing a single point of entry for managing your mobile, fixed-line, and data services. Streamline your operations, reduce overheads, and gain actionable insights into your business connectivity.

Real-Time Billing & Invoicing

Access, view, and download your corporate invoices and detailed billing reports instantly.

Bulk SIM Management

Perform SIM swaps, activations, and deactivations across your entire fleet without visiting a store.

Usage Tracking & Analytics

Monitor mobile data, voice, and SMS consumption in real-time to prevent bill shock.

User Access Control

Assign specific administrative roles and permissions to different team members for enhanced security.

Service Requests

Log and track technical support tickets or service upgrades directly through the dashboard.

Key Features of the Business Self-Service Portal

Why Choose the Converged Solutions Portal?

Efficiency and security are at the core of our converged solutions. By utilizing the self-service portal, your business benefits from:

24/7 Account Access

Manage your services any time, from any device, without relying on business hours.

Simple User Management

Add or remove contacts and assign roles, products, and responsibilities with ease.

Free Self-Service Tool

Access the portal at no extra cost if you use fixed-line Internet, One Net Express, or hosting and domain solutions.

SINGLE LINE UPGRADE

Looking to upgrade your base?

Registered Corporate administrators can perform single line upgrade on the Converged Portal any time of day. Vodacom Contracts are usually 24 months long, but from month 22, Corporate administrators can upgrade mobile lines within their base to a brand new make and model.

Once you’ve chosen your deal online, simply check-out in two easy steps and get FREE next-day delivery to your door!

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GET STARTED WITH VODACOM BUSINESS SELF-SERVICE

Ready to simplify your business management?

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More Business Solutions

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Frequently Asked Questions:

How do I register for the Vodacom Business Converged Portal?

To register, visit the Converged Portal registration page, enter your corporate account number, and follow the identity verification steps. Once verified, you can set up your administrative profile and start managing your services.

Can I manage multiple business accounts from one login?

Yes. The portal allows administrators to link multiple Vodacom Business accounts to a single profile, providing a unified view of your entire organization’s connectivity suite.

What services can I manage via the self-service portal?

You can manage a wide range of converged solutions, including Business Internet (LTE and Fiber), mobile contracts, bulk SMS services, and hosted IP PBX systems.

Page Description

Manage your Vodacom Business accounts 24/7 with the free Converged Portal. Top up data, perform SIM swaps, download statements, and manage lines easily from one secure dashboard.

Page Title

Business Self-Service & Converged Portal | Vodacom Business

Keywords

Vodacom Business self-service, Converged Portal Vodacom, manage corporate account, online business self-service, self-provisioning tool, manage company lines, buy business data bundles, download business invoices, Vodacom fixed line management, business S

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Vodacom Microsoft Services

Read more about Vodacom Microsoft Services

CLOUD, HOSTING AND SECURITY

Discover the winning combination at Vodacom Business for all your Microsoft needs

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Why Vodacom Business for Microsoft?

As a trusted leader in telecommunications, Vodacom offers an unmatched synergy with Microsoft, providing a seamless experience that empowers businesses to thrive in the digital era. With our comprehensive suite of Microsoft services, tailored to suit your specific requirements, we ensure enhanced productivity, collaboration, and efficiency. Our team of expert consultants understands your unique business challenges and leverages Microsoft's cutting-edge solutions to drive transformative outcomes. Whether it's cloud services, enterprise applications, or security solutions, Vodacom Business delivers innovative technology backed by exceptional support. Join countless satisfied clients who have chosen Vodacom Business as their preferred Microsoft services provider and unlock the full potential of your organization.

Vodacom Microsoft Services

Microsoft Teams Voice Breakout

A modern internet cloud-based telephony solution that integrates into Office 365. It transforms how work gets done by unifying calling, chat, meetings, calendar, web conferencing and email for an all-in-one communication solution.

Microsoft Azure

A cloud platform with more than 200 products and cloud services designed to help you bring new solutions to life-to solve today’s challenges and create the future. Build, run, and manage applications across multiple clouds, on-premises, and at the edge, with the tools and frameworks of your choice.

Modern Workplace

A bundled solution for any business occasion. Vodacom's Modern Workplace Bundles powered by Microsoft, offers a range of different options and price points to best suit your business needs and budget.

Professional and Managed Services

Through our subsidiary, Nexio, we specialize in delivering professional and managed services on both M365 and Azure. Our team of experienced professionals can help you with a wide range of services.

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Page Description

Transform and modernize your workplace with our Microsoft Services, including MS Teams Voice Breakout, Azure, and Modern Workplace Bundles to suit your budget.

Page Title

Microsoft Modern Workplace Services

Keywords

microsoft services, microsoft professional services, microsoft modern workplace, modern digital workplace microsoft

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Services

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/business/solutions/hosting/microsoft-services

Business One+

Read more about Business One+

CLOUD, HOSTING AND SECURITY

Discover a single, affordable solution for managing your small and medium sized businesses

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Why Vodacom BusinessOne+?

Vodacom BusinessOne+ enabled by the SAP Business One solution is a business management software designed for small and medium-sized enterprises. SAP Business One is a single and affordable business management system to manage your entire business from accounting, financials, inventory, sales, warehousing, and customer relationships to reporting and analytics. As an Enterprise Planning Resource (ERP) system, BusinessOnemmm+ can streamline key processes to give you better insights into your business and enable you to make data-driven business decisions with near real-time information to drive profitable growth.

With our Vodacom BusinessOne+ you can improve your business efficiencies, run your business operations more smoothly while automating manual tasks, and have instant access to data and insights that can help your business make better operation decisions.

Vodacom BusinessOne+ empowers a connected society and businesses, using technology to transform businesses and enable a client-centric and digitally connected.

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Vodacom BusinessOne+ Benefits

01

Simple, Transparent & Affordable Pricing

Take advantage of our affordable pricing models and service catalogue that suits your budget and digital transformation goals for your business.
02

Operate efficiently and effectively

Our Vodacom BusinessOne+ bundle is designed to reduce redundancies, manual errors, optimizes your business processes to accelerate your business to new heights with the automation of various business functions and facilitating higher quality decisions making.
03

Improve Customer Relationship and Engagement

Empower the sales team with real-time information to improve engagement with customer’s on-the-go.

Vodacom BusinessOne+ Features

Grow Your Business Using Streamlined Operations

Obtain a complete view of your business from a single accurate source and enable users to access precise information needed to operate your company efficiently.

Fast Implementation for Quick ROI

Predictive intelligence allows businesses to take proactive measure. Help businesses get up and running quickly so that businesses can get results faster.

Automate Workflow & Processes with Predictive Intelligence

Predictive intelligence allows businesses to take proactive measures with automatic alerts, workflows, and responses to key events.

Respond in A Timely Manner to Customer Needs

The ability to analyze information from a single source allows better decision-making to meet evolving customer trends.

Eliminate Redundant Data Entry and Error

Increase efficiency across departments by integrating business processes and workflows. Eliminate repetitive data entry and human-prone errors.

Vodacom BusinessOne+ Offering includes

SAP Business One licenses and functionality

Disaster Recovery Service

Backup Service

Vodacom Connectivity (Optional)

Norton Security (Optional)

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Get Vodacom OneBusiness

Page Description

Our business software solution designed together with SAP Business One, makes enterprise resource planning and digital tools affordable even for SME’s.

Page Title

Vodacom OneBusiness Business Management Software

Keywords

business process management system software, best business management software, business management software

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VodaTrade Core

Read more about VodaTrade Core

CLOUD, HOSTING AND SECURITY

Automate and digitize your supply chain operations.

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Why VodaTrade Core?

VodaTrade Core provides a managed service that helps connect to our customers and their trading partners quickly and easily. We take care of the complexities so you can enjoy a digital experience. VodaTrade Core, also known as Vodacom Trading Bridge is the managed and automated B2B e-commerce service that gives customers a smoother and more effective inter-business operation.

Key Benefits of VodaTrade Core

01

Gain deeper customer intelligence

Build personalized solutions and provide end to end visibility
02

Build key partnerships

Enable international and African reach.
03

Experienced provided

Fully managed service with world class support and service management

Key VodaTrade features

Seamless Operations

Enjoy smoother operations and more effective business operations.

Reduced Cost

Significantly reduce cost of maintenance and operational overheads.

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Page Description

Simplify and streamline your supply chain operations, Connect with partners, gain customer insights, and reduce costs with our automated supply chain solution.

Page Title

Automate Your Supply Chain with VodaTrade Core

Keywords

supply chain automation, supply chain management, supply chain solutions south africa

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/business/solutions/hosting/vodatrade-core

Professional Microsoft Services

Read more about Professional Microsoft Services

CLOUD, HOSTING AND SECURITY

Harness the power of transforming platforms and business systems

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Why Vodacom for Managed and Professional Microsoft services?

Through our subsidiary, Nexio, we specialize in delivering professional and managed services on both M365 and Azure. Our team of experienced professionals can help you with a wide range of services.

Key benefits for Managed and Professional Microsoft services

Increased Operational Efficiencies

Accelerate business results with Azure Analytics, AI and Power BI

Best practice compliance and security

Improve employee productivity and security with Microsoft 365 and Azure Security

Focus on Collaboration and Innovation

Our distinctive digital business platform drives visibility, control, optimization, and security across organizations

Managed and Professional Microsoft Benefits

What we offer

M365 deployment and migration

We can help you set up and deploy M365 for your organization, as well as assist with any migration needs you may have.

Azure implementation and management

We can help you take advantage of all that Azure has to offer, from implementation and setup to ongoing management and support.

Professional services

Our team can provide expert guidance and assistance with a wide range of services, including project management, business analysis, and technical consulting.

Managed services

Let us take care of the day-to-day management and maintenance of your M365 and Azure environments, so you can focus on running your business.

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Get Vodacom Managed Services

Page Description

Vodacom's Professional & Managed Microsoft services help you Accelerate results, improve security, and drive innovation. Specializing in M365 & Azure

Page Title

Transform Business with Managed Microsoft Services

Keywords

microsoft managed services, microsoft managed service accounts, microsoft professional services, microsoft dynamics professional services

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How do I activate a new eSIM?

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/business/solutions/hosting/managed-microsoft-services

eSIM

Read more about eSIM

What is an eSIM?

An eSIM (embedded SIM) is a tiny chip installed in your device that connects to the mobile network, similar to a physical SIM.

It cannot be physically removed or replaced.
During set up, an eSIM profile is loaded onto your device through an internet connection.
The eSIM profile contains the same information previously stored on a physical SIM

Is your device eSIM compatible?

Find out if your device can operate with eSIM with our list of compatible devices.

Apple

iPhone	iPad
· iPhone 11	· iPad Pro 12.9 inch (5th generation)
· iPhone 11 Pro	· iPad Pro 12.9 inch (4th generation)
· iPhone 11 Pro Max	· iPad Pro 12.9 inch (3rd generation)
· iPhone 12	· iPad Pro 11 inch (3rd generation)
· iPhone 12 mini	· iPad Pro 11 inch (2nd generation)
· iPhone 12 Pro	· iPad Pro 11 inch (1st generation)
· iPhone 12 Pro Max	· iPad 10.2 inch (7th generation)
· iPhone 13	· iPad Air (4th generation)
· iPhone 13 (dual eSIM)	· iPad Air (3rd generation) (2019)
· iPhone 13 Mini	· iPad mini (5th generation) (2019)
· iPhone 13 mini (dual eSIM)	· iPad (8th generation)
· iPhone 13 Pro	· iPad (7th generation)
· iPhone 13 Pro (dual eSIM)
· iPhone 13 Pro Max
· iPhone 13 Pro Max (dual eSIM)
· iPhone 14
· iPhone 14 Plus
· iPhone 14 Pro
· iPhone 14 Pro Max
· iPhone SE 2 (2020)
· iPhone SE 2020
· iPhone SE 3 (2022)
· iPhone XR
· iPhone XS
· iPhone XS Max

Android

Samsung	Huawei	Google
• Samsung Galaxy A54	• Mate 40	· Pixel 3
• Samsung Galaxy Fold	• Mate 40 Pro	· Pixel 3 XL
• Samsung Galaxy Note 20	• Mate 40 Pro+	· Pixel 3a
• Samsung Galaxy Note 20 Ultra 5G	• P40	· Pixel 3a XL
• Samsung Galaxy S20	• P40 Pro	· Pixel 4
• Samsung Galaxy S20 FE 4G/5G	• P40 Pro+	· Pixel 4a
• Samsung Galaxy S20 Ultra		· Pixel 5
• Samsung Galaxy S20 Ultra 5G
• Samsung Galaxy S20+
• Samsung Galaxy S20+ 5g
• Samsung Galaxy S21
• Samsung Galaxy S21+ 5G
• Samsung Galaxy S21+ Ultra 5G
• Samsung Galaxy S22
• Samsung Galaxy S22 Ultra
• Samsung Galaxy S22+
• Samsung Galaxy S23
• Samsung Galaxy S23 Ultra
• Samsung Galaxy S23+
• Samsung Galaxy Z Flip
• Samsung Galaxy Z Flip3 5G
• Samsung Galaxy Z Flip4
• Samsung Galaxy Z Fold2 5G
• Samsung Galaxy Z Fold3 5G
• Samsung Galaxy Z Fold4

Other

Oppo
Find X3 Pro

Why switch to eSIM?

Flexibility

No more plastic SIM cards required - more flexibility, less logistics.

Easy access

Changing is easy as we send your eSIM straight to your inbox.

Reusable

eSIMs are reusable, so you can change or upgrade your devices without a SIM swap.

Convenient

Keep your business number and personal number on the same device.

What you need to get an eSIM

An eSIM compatible device

An email address

Internet access (WiFi) to connect your device

We will send you an email with an activation code (QR code).
Just follow the instructions in the email to activate the eSIM and you’re all set.

Get started with eSIM

Switch your numbers to eSIM

For security reasons, a SIM swap to eSIM can only be requested by the company's authorised contact. Swapping to an eSIM will stop the physical SIM from working.

Activate new eSIM numbers

Get in touch or talk to your account manager today to activate your new eSIM numbers. Remember to always check your devices are eSIM capable. Corporate Customers can use Vodacom Corporate Online

FAQs

We need an email address for each eSIM, where we send the QR code. It can be sent either:

Directly to the eSIM user to activate, if individual emails are provided, or;
To a company admin email, if a centralised address is preferred. The email owner will distribute the eSIMs/QR codes within the organisation
The rest of the steps are simple, just follow the email instructions by connecting the device to the internet or WiFi first.

We will send you all the newly allocated numbers as they are needed in the activation process.

Can I have eSIM activated on my smartwatch?

While smartwatches like the Apple Watch and others have an eSIM, they operate differently from phones and tablets, being designed as companion devices connected to a primary number/device.

Currently we are not supporting smartwatches connected to a business number for customers with more than 10 employees.

Can my QR code be used by anyone else

No, the eSIM connection is secured. The QR code will not work while the eSIM is active on another device. Once the eSIM is deleted from one device, the QR code can be reused to download the eSIM on another.

Does the QR code only work on a Vodacom eSIM device?

No, the QR code can be scanned on any eSIM device, provided it is unlocked. Devices from other operators must be unlocked first to activate the eSIM.

I am a company admin user and i have received all QR codes. How do I know which QR code must be sent to each employee?

You should be able to identify the numbers using the 4 visible digits displayed in the activation email’s subject.

What happens if someone has deleted their eSIM profile by accident?

The same QR code can be used to download the eSIM on the device again.

Lost your QR code? Get your company’s authorised contact to call our customer services on 191, and they can resend it.

Corporate customers can use Vodacom Corporate Online to reclaim their QR codes.

One of my employees has lost their phone or it has been stolen, what shall I do?

Please call us to report the lost or stolen phone so we can block the Vodafone eSIM number; this will make the old QR code unusable. A SIM swap can then be requested through Swap your SIM - either to a physical SIM or another eSIM.

Other connections to different networks on the lost device (if existent) will have to be reported to the respective providers.

One of my employees’ eSIM device has broken, what shall I do?

They should always delete the eSIM profile first before returning the device to be repaired. For help on how to do this, please read the relevant device guide.

There are two options to use the number while waiting for the device to be fixed:

Move the eSIM onto another eSIM device by reusing the QR code; or
If the device is unusable and profile cannot be deleted, request a SIM swap to a physical SIM or another eSIM through Swap your SIM.

Can I port in a number from another network on eSIM?

Yes, we can port in numbers from other networks on eSIM.

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Page Description

Experience the new eSIM technology and the convenience of the flagship device that are now dual SIM, having both an eSIM and physical SIM.

Page Title

eSIM for Business Customers

Keywords

E-sim, Dual sim, Embedded sim, New technology sim, Simless phones

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Page URL

/business/solutions/mobile-and-voice/esim

Vodacom Secure Enterprise

Read more about Vodacom Secure Enterprise

CLOUD, HOSTING AND SECURITY

Empowers your business to build secure foundations for agile growth

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Why Secure Enterprise?

Protect your data with best of breed cyber security and managed threat detection. Secure Enterprise is an agile framework of services that can be selected to meet your specific secure connectivity needs, whether this is SASE, SSE, ZTE or other. Vodacom is uniquely placed to design, build and manage the end-to-end service as a technology partner, offering an orchestrated single vendor or multi-vendor approach. Experience Vodacom secure connectivity to meet your needs for today and the future.

Key Benefits of Vodacom Secure Enterprise

01

Secure Everywhere

Your business' network traffic and data can move securely at speed through our powerful world-wide domestic and global Software-Defined Networks.
02

Enterprise agility

By choosing to implement Vodacom Business Secure Enterprise as a managed service, you could turn CapEx into OpEx, and free up in-house resource to deliver further value-add services.
03

Total Confidence

Secure Enterprise unlocks secure access to cloud-based applications, helping your teams stay agile. Expect an uplift in productivity when embracing cloud freedom.

Key features of Secure Enterprise

Borderless confidence

Our global network keeps your business operating securely at speed across global markets.

Best-of-breed services

We curate solutions to build your ideal stack - offering you single or multi-vendor solutions that meet your needs.

Flexibility without compromise

You can get your service fully integrated and managed, co-managed, or you can manage it in-house.

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Get Vodacom Secure Enterprise

Page Description

Protect your data with world leading network connectivity and best of breed cyber security from Vodacom. Our Secure Enterprise services are designed for businesses of all sizes.

Page Title

Vodacom Secure Connected Enterprise

Keywords

secure connectivity, network security solutions, enterprise connectivity, Vodacom Secure Enterprise, Vodacom Secure Connected Enterprise, Secure Connected Enterprise

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Vodacom Samsung Knox

Read more about Vodacom Samsung Knox

CLOUD, HOSTING AND SECURITY

Secure mobile management from start to finish

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Why Samsung Knox from Vodacom?

Samsung Knox was built to help businesses and professionals to enhance their workflows, and to enable them to innovatively use and manage devices. Samsung Knox from Vodacom caters to businesses of all sizes from small start-ups to enterprises with thousands of employees and ranges of 4 main categories namely, security, unified endpoint management, rebranding & customisation and lastly fraud & theft protection.

Key Samsung Knox Benefits

01

Security

By securing devices, Knox ensures that confidential and sensitive data stays safe, no matter where your life takes you. Your entire device: safeguarded from the inside out, and in real-time. This is protection you can be sure of.
02

Unified Endpoint Management

Knox solutions allow enterprise IT admins to easily secure, deploy, manage, and analyse mobile devices for business use, while allowing device users to stay protected and productive. Ensure your devices for work are always under IT control with Knox.
03

Fraud and Theft Protection

Guard your company's device payment plans and maintain control of mobile device assets outside your reach. Knox allows carriers, insurance firms, or any businesses to remotely protect Samsung devices against financial risk.

What we offer

Knox Configure

Knox Configure (KC) is a cloud-based service that empowers enterprises to customize and automate the enrollment of Samsung devices purchased from authorized Samsung resellers. Knox Configure simplifies the out-of-box experience and enables a large range of configuration options and is available in separate editions: Setup and Dynamic editions.

Knox Configure editions

Setup Edition

Setup edition supports one-time configuration of enrolled devices and settings. To change a device configuration after initial policies are set, devices must be factory resettled and new policies must be re-applied. Setup edition includes a select subset of the policies and settings available in the Dynamic edition's normal mode.

Dynamic Edition

Dynamic Edition allows you to deploy and update enrolled device policies as many times as needed without a factory reset. Supported features include ProKiosk mode, Enterprise Billing, Knox Shared Devices and numerous other enhancements. Dynamic edition includes all the policies and settings available in the Setup edition, plus many more.

Knox Manage

Knox Manage (KM) is a Mobile Device Management (MDM) solution that provides a cloud-based command center with almost 300 enterprise policies to empower IT admins to remotely track, manage, configure, and send messages to devices. This solution can manage any Android, iOS, Windows 10 or Windows 11 devices, but for maximum security, we recommend Samsung Galaxy devices integrated with the Knox platform.

Components of Knox Manage

Knox Manage console

A web console that allows IT admins to configure, monitor, and manage devices, deploy updates, as well as manage certificates and licenses.

Knox Manage MDM Client

An app that is installed on devices to automate installation and enrolment to Knox Manage.

Knox Manage Cloud Connector

A service that creates a secure channel for data transfer between your enterprise system and the Knox Manage cloud server.

Certificate Authority (CA)

An authority that generates certificates to authenticate devices and users with services such as Wi-Fi, VPN, Exchange, APN, and so on.

Active Directory

A Lightweight Directory Access Protocol (LDAP) service that provides access to a customer's directory-based user information.

Get in touch to get connected

To get connected request a call back or call 082 1960, FREE from a Vodacom cellphone.

Page Description

Vodacom Samsung Knox business mobile security lets you enjoy unified endpoint management and enables you to proactively manage devices regardless of the size or type of organization.

Page Title

Enhanced Business Mobile Security with Vodacom Samsung Knox

Keywords

mobile security, samsung knox, business mobile security

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/business/solutions/hosting/samsung-knox-services

Lookout Mobile Security

Read more about Lookout Mobile Security

Why Vodacom Lookout?

Vodacom’s Lookout Security Solutions secures your business mobile and tablet devices against threats to various applications, devices, networks, and phishing-based risks.

Vodacom Lookout benefits

Real time visibility

Understand your organisation's mobile risks with Lookout’s Simple Risk Status and respond quickly with real-time visibility.

Device and privacy protection

Protect your devices from phishing attempts, network attacks and more - all with employee privacy-control features.

Secure mobility

Cover your entire mobile fleet from your Lookout console and increase productivity to stay competitive with flexible mobility programs.

Vodacom Lookout features

Expert guidance

Help and assistance to make the right application choices and get up and running with ongoing support.

Flexibility

Competitively priced software for your preferred contract length, that you can scale based on your needs.

Control

Manage all your licenses with our easy-to-use online platform.

Simplicity

One trusted supplier, one bill, one point of contact for your business applications, connectivity and more.

GET IN TOUCH

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Get Vodacom Lookout Mobile Security

Page Description

Vodacom’s Lookout Mobile Security Solution secures your business mobile and tablet devices against threats to various applications, devices, networks and phishing-based risks.

Page Title

Lookout Mobile Security

Keywords

mobile security, mobile network security, best mobile security, Lookout Mobile Security

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