Wi-Fi Calling Service

Read more about Wi-Fi Calling Service

Wi-Fi Calling Service

By using the Wi-Fi Calling Service, you agree to these terms and conditions:

1. All standard Terms and Conditions of Vodacom (Pty) Ltd applies to the Wi-Fi Calling service and the Wi-Fi Calling bundles.

2. All prices and usage rates advertised include VAT, unless otherwise stated.

The Wi-Fi Calling service

1. The Wi-Fi Calling service is only available on Wi-Fi Calling enabled devices, and only to:

a. All enterprise customers on PostPaid, TopUp and Prepaid packages

b. Consumer customers of Prepaid and Top Up packages

2. A list of Wi-Fi Calling enabled devices can be viewed at https://www.vodacombusiness.co.za/business/home

3. When calling from South Africa, Wi-Fi Calls can only be made where Vodacom cellular network is minimal or absent. This applies even when your device is connected to a Wi-Fi connection.

4. When calling from outside of South Africa, you can make Wi-Fi Calls when roaming is not activated and you are connected to a Wi-Fi network. Should roaming be active, you will only be able to make a Wi-Fi Call when your roaming network signal strength is minimal or absent.

5. Before you can use this service, you must:

a. Have an active Vodacom SIM;

b. have VoLTE activated on your Vodacom SIM;

c. Install the applicable Wi-Fi Calling software on your Wi-Fi Calling enabled device;

d. have access to a Wi-Fi network which is secure;

e. have the required airtime value or voice minutes;

f. Ensure the applicable Wi-Fi Calling "icon" is displayed on your device, prior to attempting to use the Wi-Fi Calling services;

g. Connect to a Wi-Fi network which allows Wi-Fi calling and is secure.

6. Vodacom shall not be held liable for any charges incurred in the event that a call is made or SMS sent when not connected to a Wi-Fi network/hotspot.

7. Refer to the Wi-Fi Calling Activation Guide which can be found at https://www.vodacombusiness.co.za/business/home.

8. Vodacom cannot guarantee that the Wi-Fi network (other than Vodacom Wi-Fi) to which you are connected is Wi-Fi calling enabled.

9. The Wi-Fi Calling Service is dependent on the availability of a Wi-Fi connection and the strength of such Wi-Fi connection and will affect the

Wi-Fi Calling Service. As a result, Vodacom is not responsible for, and does not guarantee, the availability or quality of the Wi-Fi Calling service and will not be liable for any claims of whatever nature.

10. When making a Wi-Fi call, should you move away from or out or range of the Wi-Fi signal zone to a LTE zone, your call will not drop and will continue on LTE.

11. When making a Wi-Fi call, should you move away from -or out of range of the Wi-Fi signal zone to a 3G or 2G zone, your call will terminate and Vodacom shall not be liable for any claims of whatever nature.

12. In the event of a weak Wi-Fi network signal, your Wi-Fi call will be handed over to a standard circuit switch network call should you be in a

LTE zone and standard voice call charges will apply, alternatively, the call will terminate. If you use a Wi-Fi enabled device, and have access to the Wi-Fi Calling service, you may send SMS's over the Wi-Fi network, if available.

13. You acknowledge that by making use of the Wi-Fi Calling service, you are aware that devices using wireless connections may be vulnerable to unauthorized attempts to access any data, personal information and software that may be stored on the device. It is your responsibility to ensure the wireless network which you make use of is secure before attempting to connect to it in order to make use of this the Wi-Fi Calling service. Vodacom shall will not be held liable for claims of whatever nature arising from any unauthorized access to or use of or loss of data, software and/or personal information in this instance.

14. All emergency service calls will connect by means of the circuit switch network and standard charges, if any, will apply.

International Roaming and Wi-Fi calling

1. You do not require activation of international roaming on your device in order for you to use the Wi-Fi Calling service while you are outside of South Africa.

2. In order to make use of the Wi-Fi Calling service, you need to be connected to a secured Wi-Fi network/hotspot and have the relevant airtime value available or voice bundle.

3. All Wi-Fi calls made and SMS's sent will automatically deplete from your available Vodacom tariff plan.

4. You are responsible to ensure that you are connected to a secured Wi-Fi network while making use of the Wi-Fi Calling services. Should you not connect to a secure Wi-Fi network while outside of South Africa you will not be able to use the Wi-Fi Calling Service. If you have activated international roaming services and do not connect to a secure Wi-Fi network standard international roaming charges will apply.

5. You are responsible to ensure that the applicable Wi-Fi Calling "icon" is displayed on your device, before attempting to use the Wi-Fi Calling services abroad. Vodacom will not be held liable for any charges incurred in the event that a call is made or SMS sent when not connected to a Wi-Fi network/hotspot.

Charges relating to the Wi-Fi Calling service

1. In order to make use of the Wi-Fi Calling service, you are required to have the relevant airtime value or voice bundle available.

2. Wi-Fi Calls and SMS's will deplete from your available Vodacom tariff plan voice or SMS bundle or your Free/inclusive airtime value, where applicable.

3. If no Free or inclusive airtime value or if no voice bundle are available at the time that the Wi-Fi Calling service is used, out of bundle charges for usage will apply to postpaid customers.

4. When you connect to a Vodacom Wi-Fi network and make a Wi-Fi call, data will be zero-rated. However, standard data charges will apply when making a Wi-Fi call if you are connected to another network provider’s Wi-Fi network.

5. Wi-Fi Calling is a Voice and SMS only service. When you are connected to a Wi-Fi network, the data bundle applicable to the relevant Wi-Fi network will be depleted.

Exclusions to the Wi-Fi Calling service

1. Wi-Fi call handover is not enabled between Wi-Fi and 3G/2G networks, and vice versa.

2. International roaming, by default, will not be enabled. You will be required to contact Vodacom and enable international roaming before to travelling abroad.

3. You will not be able to send MMSs over the Wi-Fi network while using the Wi-Fi Calling service.

General

1. Any valued added services added to the account will be deducted from your available airtime value for Prepaid and TopUp customers.

2. You will be charges for all Premium rated or special number calls and MMSs as out of bundle usage according to the applicable tariff plan.

3. Data and/or airtime value is required on the Wi-Fi network to make a Wi-Fi call.

4. All standard terms and conditions in respect of your applicable standard tariff plan will apply.

5. You acknowledge that the Wi-Fi Calling service may not be supported by all Wi-Fi networks/hotspots and Vodacom will not be liable for any claims of whatever nature in this regard.

6. Vodacom may, in its sole discretion, amend, modify or otherwise change these terms and conditions on notice to you and should you continue to participate in and / or make use of the Wi-Fi Calling service, you agree and understand that you will be bound by the amended terms and conditions.

7. You hereby indemnify Vodacom, its directors, affiliates, employees and agents against any loss or damages, either direct, indirect, consequential or otherwise, arising from their use of the Wi-Fi Calling service.

8. Vodacom may with or without notice to you, in its sole discretion, withdraw the Wi-Fi Calling service and you will have no claim of whatever nature against Vodacom.

This clause explains how we collect, use, share and protect your personal information. This clause should be read with our privacy policy. If we update this clause and our privacy policy, we’ll post any changes on our website.

Privacy and Data Protection- how we use your information

Collecting your personal information

We can get your personal information when you:

1. Buy a product or service from us (including buying products online, over the phone and in a retail store or other retail outlet)

2. Register for a specific product or service (such as registering your name and address details for a Pay as you go phone or setting up an email account with us)

3. Subscribe to newsletters, alerts or other services from us

4. Ask us for more information about a product or service, or contact us with a question or complaint

5. Take part in a competition, prize draw or survey

6. Use our network and other Vodafone products or services

7. Visit or browse our website or other Vodafone Group websites

8. We may also collect information about you from other organisations, if this is appropriate. These include fraud-prevention agencies, business directories and credit reference agencies. With your permission or consent and/or as permitted by law, we may also collect information about you from other companies, our business, or joint venture partners.

Understanding what you want

9. We might also use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your movements on our website). These collect information that tells us how you use our websites, web-related products and services.

10. This, in turn, helps us make our website relevant to your interests and needs. We may use a persistent cookie (a cookie that stays linked to your browser) to record your details so we can recognise you if you visit our website again. See the next section for more details.

11. You can choose to refuse cookies, or set your browser to let you know each time a website tries to set a cookie.

12. The personal information we collect

13. The information we collect about you depends on the Vodacom and Vodafone products and services you use and subscribe to. It includes (but isn’t limited to) the following:

14. Your name, date of birth, home language, address, and email address

15. Your preferences for particular products, services or lifestyle activities when you tell us what they are – or when we assume what they are, depending on how you use our products and services

16. Your contact with us – such as a note or recording of a call you make to one of our contact centres, an email or letter you send to us or other records of any contact you have with us

17. Your account information – such as phone number, handset type, handset model, whether you are a prepaid or post paid customer, dates of payment owed and received, TopUp information, the subscription services you use or any other information related to your account

18. We’ll also get information on how you use our products and services, such as:

19. The phone numbers that you call or send messages to (or the phone numbers that you receive these calls and messages from)

20. The date, time and length of the calls and messages you send or receive through our network, and your approximate location at the time these communications take place

21. The level of service you receive – for example, network faults and other network events which may affect our network services

22. Your website browsing information (which includes information about the websites you visit, and about how you use our website or other Vodafone Group websites on your mobile or a PC

23. The date, time and length of your internet browsing, and your approximate location at the time of browsing

Using your personal information

24. We may use and analyse your information to:

25. Process the goods and services you’ve bought from us, and keep you updated with your order progress

26. Keep you informed generally about new products and services (unless you choose not to receive our marketing messages)

27. Provide the relevant service or product to you. This includes other services not included in your agreement with us, and services that use information about where you are when using your mobile equipment (location information) and to contact you with messages about changes to the service or product

28. Contact you with offers or promotions based on how you use our products and services. These include your calling and messaging activities, location information and browsing information (unless you choose not to receive these messages)

29. Bill you for using our products or services, or to take the appropriate amount of credit from you

30. Respond to any questions or concerns you may have about using our network, products or services

31. Let you know about other companies' products and services we think may interest you (including offers and discounts we’ve specially negotiated for our customers).

32. Protect our network and manage the volume of calls, texts and other use of our network. For example, we identify peak periods of use so we can try and ensure the network can handle the volume at those times

33. Understand how you use our network, products and services. That way, we can develop more interesting and relevant products and services, as well as personalising the products and services we offer you

34. Carry out research and statistical analysis including to monitor how customers use our network, products and services on an anonymous or personal basis

35. Prevent and detect fraud or other crimes, recover debts or trace those who owe us money

36. Provide aggregated reports to third parties (such reports do not contain any information which may identify you as an individual).

37. The information we use will be your approximate location, based on the nearest mobile cell site. As a result, this will change as you move around with your mobile phone.

38. We’ll store your information for as long as we have to by law. If there’s no legal requirement, we’ll only store it for as long as we need it.

Sharing your personal information

39. We may share information about you with:

40. Companies in the Vodacom and Vodafone Group (Vodafone Group Plc and any company or other organisation in which Vodafone Group Plc owns more than 15% of the share capital)

41. Partners or agents involved in delivering the products and services you’ve ordered or used

42. Partners or agents that conduct network performance and customer satisfaction surveys and any other surveys related to the products or services provided to you

43. Companies who are engaged to perform services for, on behalf of Vodacom (Pty) Ltd including Vodafone Limited, or the Vodafone Group

44. Where applicable, credit reference, fraud prevention or business scoring agencies, or other credit scoring agencies

45. Debt collection agencies or other debt recovery organisations

46. Law enforcement agencies, regulatory organisations, courts or other public authorities if we have to, or are authorised to by law

47. Emergency services (if you make an emergency call), including your approximate location

48. We’ll release information if it’s reasonable for the purpose of protecting us against fraud, defending our rights or property, or to protect the interests of our customers.

49. If we’re reorganised or sold to another organisation, we may transfer any personal information we hold about you to that organisation.

50. We may need to transfer your information to other group companies or service providers in countries outside South Africa. This may happen if our servers or suppliers and service providers are based outside South Africa, or if our services are hosted in systems or servers in Vodafone Operating Companies outside South Africa including Europe or India and/or if you use our services and products while visiting countries outside this area.

51. At your option, we may also share your information with partner organisations we’ve chosen carefully, so they can contact you about their products and services.

52. Keeping your personal information secure

53. We have specialised security teams who constantly review and improve our measures to protect your personal information from unauthorised access, accidental loss, disclosure or destruction.

54. If we have a contract with another organisation to provide us with services or a service on our behalf to process your personal information, we’ll make sure they have appropriate security measures and only process your information in the way we’ve authorised them to. These organisations won’t be entitled to use your personal information for their own purposes. If necessary, our security teams will check them to make sure they meet the security requirements we’ve set.

55. Communications over the internet (such as emails) aren’t secure unless they’ve been encrypted. Your communications may go through a number of countries before being delivered – as this is the nature of the internet. We can’t accept responsibility for any unauthorised access or loss of personal information that’s beyond our control.

How to opt-out

56. If you no longer want to receive marketing messages from us, please contact our customer services team and you’ll be ‘opted out’. (You can get in touch with customer services through the Contact Us page on our site.)

Page Description

By using the Wi-Fi Calling Service, you agree to these terms and conditions:

Page Title

Wi-Fi Calling Service

Keywords

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Services

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/business/terms/wi-fi-calling-service-terms-and-conditions

Vodacom Business Ticket

Read more about Vodacom Business Ticket

Vodacom Business Ticket

Terms & Conditions

By purchasing Vodacom Business Ticket data bundle(s), you agree to be bound by these terms and conditions.
Vodacom Business Ticket is exclusive to Vodacom Enterprise customers on contract ("Post-paid") and Top Up ("Hybrid") price plans.
Vodacom Business Ticket data bundle(s) is for personal use only. You agree that Vodacom Business Ticket data bundle(s) cannot be used for commercial purposes. Vodacom reserves the right to suspend the service should you misuse or abuse the service.
The types of Vodacom Ticket Data Bundle(s) you can purchase are set out in the table below and can be used only in respect of the specified Third Party Apps.

Type of Vodacom Business Ticket	Third Party Apps	Price (incl VAT)	Data Bundle size
Email Lite Ticket	Outlook, Gmail, Yahoo mail	R 59,00	1GB
Social Ticket	Facebook, Instagram, Pinterest, Twitter, Facebook messenger	R 60,00	1GB
Email Plus Ticket	Outlook, Gmail, Yahoo mail	R 89,00	2GB
Navigation Ticket	Google Maps, Apple Maps, Waze	R 99,00	3GB
Cloud Ticket	One Drive, Google Drive, Drop Box, iCloud	R 149,00	5GB
Communication Ticket	Teams and Jabber	R 179,00	10GB
		R 259,00	30GB
		R 389,00	50GB

All the prices of Vodacom Business Ticket data bundles are inclusive of VAT.
You may purchase more than one type of Vodacom Business Ticket data bundle at a time for use on the selected third party Apps but cannot buy the same type of Vodacom Business Ticket data bundle before your current Business Ticket data bundle is fully depleted.
You may purchase a Once-Off Vodacom Business Ticket data bundle or a monthly recurring Vodacom Business Ticket data bundle.
A Once - Off Vodacom Business Ticket data bundle is valid until 23:59 on the 30th day from and including the day of purchase and cannot be deactivated after purchase.
A recurring Vodacom Business Ticket data bundle is valid until 23.59 on the last day of the then current calendar month. No pro-ration is applied, the full data allocation is applied and the full price is charged and added to your monthly bill upon purchase.
Any unused data that expires at the end of the validity period will be forfeited. No carry over rules apply.
Upon purchase of a Vodacom Business Ticket data bundle, data usage in respect of the Third Party Apps listed above will deplete against the Vodacom Business Ticket data bundle and not against any other data bundle available on your applicable price plan.
When you have used all the data available on the applicable Vodacom Business Ticket data bundle, data usage will automatically revert to other available data bundles. If no other data bundles are available, then data will be charged at a per MB rate based on your existing applicable price plan at the out of bundle rate.
Any usage outside of the applications listed in each ticket will be charged in accordance with the rates applicable to your existing price plan or depleted from any other valid/available data bundle.
If you select or click on a link that directs you out of the domain of the Third Party App, any data usage outside the Third Party App will be charged in accordance with the rates applicable to your existing price plan or depleted from any other valid/available data bundle.
The Vodacom Business Ticket data bundles do not apply when you are roaming. Whilst roaming, data usage will be charged in accordance with your existing price plan.
If you migrate or upgrade your price plan to an eligible price plan, the remaining portion of your Vodacom Business Ticket data bundle will transfer. Enterprise Bundle price plans are not eligible.
Vodacom Business Ticket data bundles can be purchased through USSD by dialing *135#.
Vodacom Business Ticket data bundle is available for use in all compatible smartphone devices, laptops and tablets.
You will be able to view your balance of the business Ticket through self-service channels;
USSD *135#
Customer Care (SME and SOHO- 1940 and 1960, VGE /PE /LE-1948)
Vodacom reserves the right to terminate the product at any time and for whatsoever reason.
Vodacom reserves the right to add and remove any of the Third Party Apps at its sole discretion and at any time.

Page Description

By purchasing Vodacom Business Ticket data bundle(s), you agree to be bound by these terms and conditions.

Page Title

Vodacom Business Ticket

Keywords

Business Ticket

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Page URL

/business/terms/vodacom-business-ticket

Fibre Precinct Coverage

Read more about Fibre Precinct Coverage

Business Internet

Uncapped Fibre from R549

Check your coverage here

Below is a list of precincts in which the Business Internet Fibre Bundles are available

Gauteng Precincts

Gauteng	Precinct Name	Type
GAU	Monument Park	Business Park
GAU	Lady Brooks Office Park	Business Park
GAU	Lord Charles Office Park	Business Park
GAU	East Point Shopping Centre	Mall
GAU	Montana Crossing	Mall
GAU	Lombardy Office Park	Business Park
GAU	Cold Stream Office Park	Business Park
GAU	Bondev Office Park	Business Park
GAU	Clearview Office Park	Business Park
GAU	Blueberry Office Park	Business Park
GAU	Atterbury Decor Centre	Mall
GAU	Lifestyle River Front Office Park	Business Park
GAU	Northpark Mall	Mall
GAU	Tshwane Regional Mall	Mall
GAU	Coachmans Crossing	Mall
GAU	Town Square Shopping Centre	Mall

KwaZulu Natal Precincts

KwaZulu Natal	Precinct Name	Type
KZN	Pineside Industrial	Business Park
KZN	Falcon Industrial	Business Park
KZN	New Germany Industrial	Business Park
KZN	Outlet Office Park	Business Park
KZN	Davenport Square	Mall
KZN	Musgrave Centre	Mall
KZN	Hillcrest Office Park	Business Park
KZN	Umlazi Mega City	Mall
KZN	Hayfields Centre	Mall

Western Cape Precincts

Western Cape	Precinct Name	Type
WES	Parow East	Business Park
WES	Brackengate Business Park	Business Park
WES	Somerset Links Office Park	Business Park
WES	The Cliffs	Business Park
WES	Parow Industrial	Business Park
WES	Buena Vista Office Park	Business Park
WES	Airport City Industrial Park	Business Park
WES	Airport Industria	Business Park
WES	Hayfields Centre	Mall

Limpopo Precincts

Limpopo	Precinct Name	Type
LIM	Gateway Park	Business Park
LIM	Platinum Park	Business Park

Free State Precincts

Free State	Precinct Name	Type
FRE	New East End	Business Park

Mpumalanga Precincts

Mpumalanga	Precinct Name	Type
MPU	Secunda Industrial 3	Business Park

Terms & conditions

Frequently asked questions

What is Business Internet Fibre?

Vodacom’s Business Internet Fibre provides high-speed Internet access through scalable Fibre connectivity whether you are a small start-up business or a larger SMME with higher bandwidth requirements - offered on a range of symmetrical (upload=download) bandwidths.
Business Internet Fibre offers various Uncapped Lite & Premium services plans on Vodacom Self-Build & 3rd Party Networks.

What is the Business Internet Fibre bundle?

The Business Internet Fibre Bundles are only available in specific Vodacom Self-Build coverage or areas where there is competing Fibre infrastructure by other Fibre Network Operators (FNO) – i.e. Openserve, Frofgoot, Link Africa, etc.

What does the Business Internet Fibre Bundles offer?

Business Internet Fibre Bundle deals are offered with the following Value Added services:
• LTE Backup (50GB): is a Business Internet LTE service that provides a seamless internet access failover solution in cases where Fibre may have a connectivity issue.
• VoIP (1 VoIP number/250 Minutes): offers high quality VoIP services across cellular, inter-branch, national and international networks saving your business money, giving you the added benefit of operating over a secure network.
• Norton Security Deluxe (5 devices): offers protection for devices & laptops against malicious threats and unauthorized access to sensitive personal information by using antivirus, firewall, password enforcement, and encryption.
• Cloud Based Storage & File Sharing (Microsoft Office 365 Business Basic): offers one license for One Drive (1TB ) storage, Microsoft Exchange, Teams & SharePoint compatible with Windows 10, Windows 8.1, Windows 7 Service Pack 1, and the two most recent versions of macOS.

Business Internet Fibre Bundle features and benefits?

• Super-fast: Enjoy Fibre speeds up to 100Mbps
• Reliable: Fibre optic networks are secure, always available and not susceptible to cable theft
• Full end to end business solution offering with value added services - LTE Backup, Device Security, VoIP (1number/250 minutes) & Cloud Based Storage & File Sharing Solutions (MS Office 365 Business Basics).

Who are the target market for the Business Internet Fibre Bundle?

Vodacom Business Internet Fibre Bundles offering is targeted at SoHos, SMME and Large Enterprises in business parks and malls - limited to Vodacom Self-Build coverage where there is competing Fibre infrastructure by other Fibre Network Operators (FNO) – i.e. Openserve, Frofgoot, Link Africa, etc.

Who qualifies for Business Internet Fibre Bundle?

Vodacom Business Internet Fibre Bundles offering are only available for sale to new Business Internet Fibre customers in the selected Vodacom Business Fibre Overbuild precincts by other Fibre Network Operators.

Who can assist me with my Business Internet Fibre Bundle issues?

Please call 082 1940 for support.

Page Title

Fibre Precinct Coverage

Keywords

fibre, precinct, coverage, vodacom, business

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Credit Card Purchase

Read more about Credit Card Purchase

Credit Card Purchase

Terms and Conditions

By using the Vodacom Bank Card Purchase service ("the Payment Capability") you agree that you have read, understood and are bound by the following terms and conditions:

1. The Payment Capability is available to you as a Contract Customer in respect of corporate accounts held with Vodacom for USSD, My Vodacom Web portal and VodaPay app purchases.

2. You can buy airtime, voice bundles, data bundles and pay for these via your debit or credit card from supporting banks.

2.1. You can purchase data bundles using your credit card for yourself and another Contract customer

2.2. You can purchase airtime, voice bundles, and Data bundles using your credit card for other Hybrid/Top Up customers

3. The following Banks support this Payment Capability:

3.1. Absa debit and credit card;

3.2. Standard bank debit and credit card;

3.3. First National Bank debit and credit card;

3.4. Nedbank credit cards;

3.5. Bidvest debit and credit cards; or

3.6. Capitec debit and credit card.

4. You can purchase both once-off and recurring bundles using your credit card or debit card.

Recurring Data Bundles Purchase Conditions

5. You will not be able to cancel your recurring bundle purchase using Credit Card on My Vodacom web or VodaPay App.

5.1. In order to cancel the recurring bundle, call 082 1940.

5.2. You will be asked a few questions in order to verify you are the card holder

6. Your bundle purchase will not be subject to pro-rating. The bundle will be auto-purchased every 30 days and will expire after 30 days from the day it was activated but any remaining data will carry-over for an additional 30 days thereafter. Should the 1st day of the month fall on a Sunday, your recurring bundle will be activated on the Friday prior to the Sunday date.

7. You will not be able to purchase multiple recurring data bundles unless they are of different bundle sizes. For example, you can activate a recurring 2GB bundle as well as another 1GB bundle on your line should you wish to do so.

8. You will be able to purchase any number of once-off data bundles even when a recurring bundle is active (subject to the bank limits previously stated).

9. If your first purchase/activation of the recurring bank card data bundle is on the 29th or 30th of any month, then the new allocation will be on the 29th or 30th of every subsequent month, excepting February in non-leap years; where the allocation will take place on the 28th of February. In a leap year, the bundle will be allocated on the 29th of February. After this the Recurrence will resume the normal recurrence on either the 29th or 30th of the month respectively.

10. If your first purchase is on the 31st of any month, then the new allocation date will be the last day of any subsequent calendar month.

11. Should you have insufficient funds on the bank card, on the day the bundle is set to re-occur and allocate, Vodacom will make one attempt on the card to detect and deduct the bundle price from the bank card.

12. Should the attempt to capture the payment be unsuccessful, the recurring bundle will be cancelled and you will have to activate the bundle again should you wish to do so.

13. Any bank charges incurred during the unsuccessful attempt to deduct funds from the bank card will be for your account and you will be liable for payment.

Bank Card Purchase Conditions by Self-Service Channel

USSD Purchase Condition (Determined by banks in order ensure safety of your transactions)

14. You must process a credit card payment from the same cell phone number linked to the bank card on the bank’s database.

15. You will not be able to purchase a bundle using your FNB bank card.

16. In order to use your Capitec bank card, you need to enable your card for online purchase through your bank and ensure the e-commerce limit has been lifted.

17. You will not be able to use your bank card if it does not have the full 16 digit card number printed on it.

18. You will be unable to purchase a bundle when using Huawei P30 and Mate20 Pro devices.

19. The following limits will apply when using USSD:

19.1. Monthly

Airtime: R2000

Airtime/Data Bundle: R5000

Airtime Trusted: R4000

Airtime/Data Bundle Trusted: R10000

19.2. Daily

Airtime: R1000

Airtime/Data Bundle: R2000

Airtime Trusted: R2000

Airtime/Data Bundle Trusted: R4000

20. The above limits will be superseded by any bank/card limits therefore if your banking limit has been reached, it will apply despite the above limits.

Online and App Purchase Conditions (Determined by banks in order ensure safety of your transactions)

21. Your purchase will need to be of a minimum value of R6.

22. Your bank purchase limits will apply for bundle purchases on Online and App.

23. There is no additional service fees from Vodacom but your applicable bank will charge the relevant bank charges/card transaction fees for normal card purchases.

General

24. These Terms and Conditions do not replace any other terms and conditions, agreements or contracts that exist between you and Vodacom.

25. Vodacom reserves the right to modify the Service(s) where reasonably required and may from time to time expand on these Terms and Conditions and amend the charges. You will be bound by all current Terms and Conditions, so please update yourself with them on a regular basis.

26. The Vodacom Privacy Statement applies to bundle purchases using your bank card. By using purchasing bundles using your bank card, you agree that you have read and understood the Vodacom privacy statement.http://www.vodacom.co.za/vodacom/terms/privacy-policy.

27. Vodacom shall have no liability to you in respect of your use of these services to the extent permitted by law. Vodacom shall not be liable for any losses arising as a result of technical or other failure of the Services and Vodacom does not warrant that the service shall be fault free or free of interruptions.

Page Description

The Payment Capability is available to you as a Contract Customer in respect of corporate accounts held with Vodacom for online purchases.

Page Title

Credit Card Purchase Terms and Conditions

Keywords

Credit Card Purchase

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Page URL

/business/terms/credit-card-purchase

Acceptable Usage Policy

Read more about Acceptable Usage Policy

Acceptable Usage Policy

Introduction

This acceptable use policy (the "Policy") defines acceptable practices relating to the use of Vodacom's services (the "Service") by customers of Vodacom ("Customers"). By using the Service, you acknowledge that you and your Users are responsible for compliance with the Policy. You are responsible for violations of this Policy by any User. While it is not our intent to control or monitor online experience or the content of online communications, we may edit or remove content that we deem to be in violation of the Policy or that we otherwise deem unlawful, harmful or offensive. The Policy applies to all aspects of the Service."Vodacom " means Vodacom Service Provider Company (Pty) Ltd, and all of its affiliates (including direct and indirect subsidiaries and parents). "Vodacom Network" includes, without limitation, Vodacom's constructed or leased transmission network, including all equipment, systems, facilities, services and products incorporated or used in such transmission network. As used in this Policy, "you" refers to Customers, and any reference to "Users" is intended to encompass, as applicable, both Customers and their Users.

This Policy is designed to assist in protecting the Vodacom Network, the Service, our Users and the Internet community as a whole from improper and/or illegal activity over the Internet, to improve Service and to improve Service offerings. In situations where data communications are carried across networks of other Internet Service Providers (ISPs), Users of the Vodacom Network must also conform to the applicable acceptable use policies of such other ISPs.

Rights of Vodacom

Suspension or Termination of Service

If Users engage in conduct or a pattern of conduct, including without limitation repeated violations by a User whereby correction of individual violations does not in Vodacom's sole discretion correct a pattern of the same or similar violations, while using the Service that violates the Policy, or is otherwise illegal or improper, Vodacom reserves the right to suspend and/or terminate the Service or the User's access to the Service.

Vodacom will generally attempt to notify you of any activity in violation of the Policy and request that the User cease such activity; however, in cases where the operation of the Vodacom Network is threatened or cases involving unsolicited commercial email/SPAM, a pattern of violations, mail relaying, alteration of your source IP address information, denial of service attacks, illegal activities, suspected fraud in connection with the use of Service, harassment or copyright infringement, we reserve the right to suspend or terminate your Service or the User's access to the Service without notification.

In addition, we may take any other appropriate action against you or a User for violations of the Policy, including repeated violations wherein correction of individual violations does not in Vodacom's sole discretion correct a pattern of the same or similar violations. We do not make any promise, nor do we have any obligation, to monitor or police activity occurring using the Service and will have no liability to any party, including you, for any violation of the Policy.

Cooperation with Investigations

Vodacom will cooperate with appropriate law enforcement agencies and other parties involved in investigating claims of illegal or inappropriate activity. Vodacom reserves the right to disclose customer information to the extent authorized by applicable law.

Modifications to Policy

Vodacom reserves the right to modify this Policy at any time without notice. We will attempt to notify Customers of any such modifications either via e-mail or by posting a revised version of the Policy on our Web site. Any such modifications shall be effective and applied prospectively from the date of posting.

Filters and Service Information

We reserve the right to install and use, or to have you install and use, any appropriate devices to prevent violations of this Policy, including devices designed to filter or terminate access to the Service. By accepting and using the Service, you consent to allowing us to collect service information and routing information in the normal course of our business, and to use such information for general business purposes.

Prohibited Uses

Illegal Activity

The Service shall not be used for any unlawful activities or in connection with any criminal or civil violation and the Services shall in all cases be used in compliance with applicable law. Use of the Service for transmission, distribution, retrieval, or storage of any information, data or other material in violation of any applicable law or regulation (including, where applicable, any tariff or treaty) is prohibited. This includes, without limitation, the use or transmission of any data or material protected by copyright, trademark, trade secret, patent or other intellectual property right without proper authorization and the transmission of any material that constitutes an illegal threat, violates export control laws, or is obscene, defamatory or otherwise unlawful.

Unauthorized Access/Interference

A User may not attempt to gain unauthorized access to, or attempt to interfere with or compromise the normal functioning, operation or security of, any portion of the Vodacom Network. A User may not use the Service to engage in any activities that may interfere with the ability of others to access or use the Service or the Internet. A User may not use the Service to monitor any data, information or communications on any network or system without authorization. A User may not attempt to gain unauthorized access to the user accounts or passwords of other Users.

Unsolicited Commercial Email/Spamming/Mailbombing

A User may not use the Service to transmit unsolicited commercial e-mail messages or deliberately send excessively large attachments to one recipient. Any unsolicited commercial e-mail messages or a series of unsolicited commercial e-mail messages or large attachments sent to one recipient is prohibited. In addition, "spamming" or "mailbombing" is prohibited. Use of the service of another provider to send unsolicited commercial email, spam or mailbombs, to promote a site hosted on or connected to the Vodacom Network, is similarly prohibited. Likewise, a User may not use the Service to collect responses from mass unsolicited e-mail messages. Vodacom may in its sole discretion rely upon information obtained from anti-spamming organizations (including for example and without limitation spamhaus.org, spamcop.net, sorbs.net, and abuse.net) as evidence that a User is an active "spam operation" for purposes of taking remedial action under this Policy.

Spoofing/Fraud

Users are prohibited from intentionally or negligently injecting false data into the Internet, for instance in the form of bad routing information (including but not limited to the announcing of networks owned by someone else or reserved by the Internet Assigned Numbers Authority) or incorrect DNS information.

A User may not attempt to send e-mail messages or transmit any electronic communications using a name or address of someone other than the User for purposes of deception. Any attempt to impersonate someone else by altering a source IP address information or by using forged headers or other identifying information is prohibited. Any attempt to fraudulently conceal, forge or otherwise falsify a User's identity in connection with use of the Service is prohibited.

USENET Postings

All postings to USENET groups must comply with that group's charter and other policies. Users are prohibited from cross posting to unrelated news groups or to any news groups where the post does not meet that group's charter. Continued posting of off-topic messages, including commercial messages (unless specifically invited) is prohibited. Disrupting newsgroups with materials, postings or activities that are (as determined by Vodacom in its sole discretion) frivolous, unlawful, obscene, threatening, abusive, libelous, hateful, excessive or repetitious, unless such materials or activities are expressly allowed or encouraged under the newsgroup's name, FAQ or charter.

Complaints

Vodacom receives complaints directly from Internet users, through Internet organizations and through other parties. Vodacom shall not be required to determine the validity of complaints received, or of information obtained from anti-spamming organizations, before taking action under this AUP. A complaint from the recipient of commercial email, whether received directly or through an anti-spamming organization, shall be evidence that the message was unsolicited. Vodacom has no obligation to forward the complaint to the User or to identify the complaining parties.

The following activities are also prohibited:

Intentionally transmitting files containing a computer virus or corrupted data.

If we have specified bandwidth limitations for your user account, use of the Service shall not be in excess of those limitations. If a User is accessing the Service via a dial-up connection, we may terminate the user session if the User is connected for more than 7 days in order to protect Vodacom Network resources and maintain Service availability for others.

Attempting to circumvent or alter the processes or procedures to measure time, bandwidth utilization, or other methods to document use of Vodacom's services.

Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to deliver unsolicited commercial email.

Any activity that disrupts, degrades, harms or threatens to harm the Vodacom Network or the Service.

Any use of another party's electronic mail server to relay email without express permission from such other party is prohibited.

Any other inappropriate activity or abuse of the Service (as determined by us in our sole discretion), whether or not specifically listed in this Policy, may result in suspension or termination of the User's access to or use of the Service.

This listing of prohibited activities is not exhaustive and Vodacom reserves the right to determine that any conduct that is or could be harmful to the Vodacom Network, Vodacom's Customers or Internet users is in violation of this Policy and to exercise any or all of the remedies contained in this Policy.

Responsibilities of Customers

Users are entirely responsible for maintaining the confidentiality of password and account information, as well as the security of their network. You agree immediately to notify Vodacom of any unauthorized use of your account or any other breach of security known to you. If you become aware of any violation of this Policy by any person, including Users that have accessed the Service through your account, you are required to notify us.

Impending Security Event Notification

All Users of the Vodacom Network are responsible for notifying Vodacom immediately if they become aware of an impending event that may negatively affect the Vodacom Network. This includes extortion threats that involve threat of "denial of service" attacks, unauthorized access, or other security events.

Configuration

All Users of the Vodacom Network are responsible for configuring their own systems to provide the maximum possible accountability. Vodacom shall not be liable for any damage caused by such system configurations regardless of whether such configurations have been authorized or requested by Vodacom. For example, Users should ensure there are clear "path" lines in news headers so that the originator of a post may be identified. Users should also configure their Mail Transport Agents (MTA) to authenticate (by look-up on the name or similar procedures) any system that connects to perform a mail exchange, and should generally present header data as clearly possible. As another example, Users should maintain logs of dynamically assigned IP addresses. Users of the Vodacom Network are responsible for educating themselves and configuring their systems with at least basic security. Should systems at a User's site be violated, the User is responsible for reporting the violation and then fixing the exploited system. For instance, should a site be abused to distribute unlicensed software due to a poorly configured FTP (File Transfer Protocol) Server, the User is responsible for re-configuring the system to stop the abuse.

Complaints

In most cases, we will notify our Customer(s) of complaints received by us regarding an alleged violation of this Policy. You agree to promptly investigate all such complaints and take all necessary actions to remedy any violations of this Policy. We may inform the complainant that you are investigating the complaint and may provide the complainant with the necessary information to contact you directly to resolve the complaint. You shall identify a representative for the purposes of receiving such communications.

Privacy

Because the Internet is an inherently open and insecure means of communication, any data or information a User transmits over the Internet may be susceptible to interception and alteration. Vodacom make no guarantee regarding, and assume no liability for, the security and integrity of any data or information a User transmits via the Service or over the Internet, including any data or information transmitted via any server designated as "secure."

Claims of Copyright Infringement

Transmission of any material or content of which the User is not the owner of or does not have a right of publication or distribution whether under law or under contract is prohibited. Such materials or content includes, without limitation, proprietary and confidential information or materials or consent subject to Copyright 2006. Unauthorized duplication or dissemination of these product terms or any of its contents is a violation of applicable laws.

Additional Terms and Conditions

The use of the Vodacom Network by a Customer of Vodacom is subject to the terms and conditions of any agreements entered into by such Customer and Vodacom. This Policy is incorporated into such agreements by reference.

Complaints and Contact Information

Any complaints regarding prohibited use or other abuse of the Vodacom Network, including violations of this Policy, should be sent to Vodacom . Please include all applicable information that will assist Vodacom in investigating the complaint, including all applicable headers of forwarded messages.

Sites experiencing live attacks from Vodacom Customers should call into our Customer Service Operations Center (telephone 082 1951) to submit a complaint as quickly as possible. Describe the urgency of the situation should you need immediate attention.

Laws and Legislation

Vodacom's infrastructure may be used only for lawful purposes. Users may not violate any applicable laws and regulations of South Africa within the territory of South Africa. Should the user reside outside of South Africa, the laws of the country in which re user resides shall apply.

Transmission, distribution or storage of any material on or through the infrastructure in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, an material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

The user undertakes to use Vodacom services in accordance with any restriction imposed under the following legislation:

Electronic Communications and Transaction Act 25 of 2002
Electronic Communications Act 36 of 2005
Films and Publications Act 65 of 1996 (as amended)
Regulation of interception and Provision of Communication-related Information Act 70 of 2003

Page Description

This acceptable use policy defines acceptable practices relating to the use of Vodacom's services by customers of Vodacom.

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Acceptable Usage Policy

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/business/terms/acceptable-usage-policy

People and Spaces Monitoring

Read more about People and Spaces Monitoring

The Key Benefits of People and Spaces Monitoring

Single dashboard view

Get insight into the number of people in a building/space or queue, as well as vehicle turnover on roads at intersections or parking lots.

Real-time data

Manage occupancy through the collection of real-time information, assisting with social distancing by ensuring buildings or spaces are not overcrowded.

Visibility and efficiency

This can be bundled with time and attendance systems to efficiently measure the number of staff that needs to be deployed ensuring customer conversion, while adhering.

male sitting with laptop on lap and ohone in his hand

Why use People and Spaces Monitoring?

In partnership with IoT.nxt, this platform and hardware solution uses existing or newly implemented IP-based cameras above or next to an entrance to monitor high-traffic areas.

Visualisation of occupancy

Visualisation of information using our web-based application to monitor exactly how many people have entered and exited an area or building.

Improved decision-making

Allows customers to make shopping decisions based on current store occupancy, while building owners can advertise quieter times during the day through promotions.

Monitor entrances and exits

Scan entry and exit points in buildings and other areas using our CoVision Gateway and camera packages.

Manage social distancing

The monitoring of people entering and leaving allows building owners to manage the flow within the area, minimising the risk of overcrowding while restoring customer confidence.

GET IN TOUCH

To get connected request a call back, email us or call 082 1960, FREE from a Vodacom cellphone.

Request call back

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Products

Page Description

This solution monitors the number of people within an area - counts the total number of people waiting in a queue.

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People and Spaces Monitoring

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People and Spaces Monitoring, People, Spaces Monitoring

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VodaTrade

Read more about VodaTrade

Innovative trading partner connectivity

Apply now Call 082 1951

VODATRADE

Never miss another order ever again

If you're a small supplier, with no enterprise resource planning software, then you've come to the right place. VodaTrade Supplier Portal allows you to integrate parts of your business with your trading partners for improved processes and efficiency.
Email notifications are sent to alert you to new orders to ensure that all orders are received and fulfilled quickly and efficiently.

PRODUCT FEATURES

Improved processes and efficiency

SME: Transaction automation, KPI management
Larger corporates: EDI, Document Tracking, KPI Management

Request a quote

Here’s how it the supplier portal works

VODATRADE

VodaTrade Supplier Portal

Log in to the secure VodaTrade Supplier Portal
Update and manage your user profile
Receive orders from your trading partner
Process the order according to its specific requirements
View all your orders and their statuses

Trading supplier flexibility

In addition, as a small supplier you have the flexibility to adjust the quantities of your orders and notify your trading partners about any delivery limitations.

AUTOMATE YOUR BUSINESS

Automate your essential business functions with Trading Gateway

VODATRADE

Business Challenges

Too many trading partners to manage
Lack of control over ordering process
Manual processes increase human error

VODATRADE

Digital Solutions

One portal to manage all trading partners
Complete control over ordering process
Automated digital innovations

VODATRADE

Business Benefits

Efficient ordering processes
Improved service levels
Increased productivity and income

Introducing the VodaTrade Supplier Portal, your solution for efficient supply chain automation and supplier relationship management. Suppliers without ERP software can now streamline their operations with our innovative platform that seamlessly connects you with trading partners, optimizing supplier management, and enhancing efficiency.
With our user-friendly portal, you can easily update your profile, receive and process orders, and monitor order statuses. Embrace automation with the VodaTrade Supplier Portal and overcome the challenges of managing multiple trading partners, gain control over the ordering process, and reduce manual errors.

Apply now and experience the future of supplier management.

CALL ME BACK

Put your business first

Trading Gateway

Automate your business

FAQs

Everything you need to know…

What are the benefits?

Efficient ordering processes
Improved service levels
Increased productivity and income

How can I check my orders?

By logging into the secure VodaTrade Portal, new orders will be displayed on the dashboard post-login. These orders can be processed by clicking on Orders from the menu bar.

How do I trade with new trading partners?

Potential new trading partners can be viewed under "Partner Marketplace".
To trade with a new partner, click on "Connect Me" to start the setup process. Once the new trading partner has been connected, they will appear under "My Partners".

Read the Vodacom Payment Services (Pty) Ltd Privacy Notice here and PAIA Manual here.

Page Category

Products

Page Description

Simplify and streamline your supply chain operations, Connect with partners, gain customer insights, and reduce costs with our automated supply chain solution.

Page Title

Automate Your Supply Chain | VodaTrade

Keywords

Transaction automation, KPI management, Document Tracking, kpi project management, track changing

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Ordering Solutions

Read more about Ordering Solutions

Efficient digital integration

Call me back Call 082 1951

VODACOM ORDERING SOLUTION

Never miss another order ever again

Vodacom Ordering Solution is an efficient order and supplier management platform that connects multiple buyers to multiple sellers on a secure digital platform. VOS improves the quality of orders received through an optimised ordering process. Vodacom Ordering Solution streamlines the relationship between buyers and sellers across a range of industries by reducing the time consuming burden of manual ordering.

PRODUCT FEATURES

Improved processes and efficiency

SME: Efficient Ordering, Promotions
FMCG: Automation, accuracy, SME communication

HOW IT WORKS

Three step ordering solution

01

Manage Assist

Browse, manage and order from approved trading partner catalogues.
02

Allocate products

Add your required products to your basket.
03

Manage orders and trading partners

Place your order and receive a unique order code. Orders are then authenticated and routed to the correct trading partners.

VODACOM ORDERING SOLUTION

Benefits to your business

A responsive mobile solution
for maximum efficiency

Use on Android devices and
various desktop devices

Multi trading partner catalogues
automatically sorted on order

Direct messaging with the
trading partner

Access to view all
product specials

Ability to build a
popular product list

CALL ME BACK

Put your business first

Vodacom Ordering Solution

For smooth and efficient
inter-business connectivity

FAQs

Everything you need to know…

Why choose Vodacom Ordering Solution?

The Vodacom Ordering Solution is an efficient order and supplier management platform that connects multiple buyers to multiple sellers on a secure digital platform. You can improve the quality of the orders received from buyers and optimise your ordering processes.

What are the benefits?

A responsive mobile solution for maximum efficiency
Use on Android devices and various desktop devices
Multi supplier catalogues automatically sorted on order
Access to view all product specials
Ability to build a popular product list
One on one messaging with the manufacturer

How can I order?

Browse, manage and order from approved supplier catalogues
Add your required products to your basket
Place your order and receive a unique order code
Orders are authenticated and routed to the correct suppliers

Read the Vodacom Payment Services (Pty) Ltd Privacy Notice here and PAIA Manual here.

Page Category

Products

Page Description

Vodacom Ordering Solution is an ordering platform ideal for busineses looking for an efficient and secure platform to manage their ordering and supplier relationships.

Page Title

Vodacom Ordering Solution & Management

Keywords

VodaTrade, ordering solution, order management system, multi-channel inventory management

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Group Schemes

Read more about Group Schemes

Positive, affordable support for your employees in their time of need

Get a quote

VODASURE GROUP SCHEMES

Peace of mind for your employees and your business

The death of a loved one can leave your employees troubled and unproductive.
If the employee is not financially prepared for an unexpected death, it could result in higher absenteeism and emotional stress which could negatively impact your employee's well-being and your business productivity.

AFFORDABLE AND RELIABLE COVER

What we cover

SMEs: Life, Funeral, Disability
Larger corporates: Life, Funeral, Education, Disability, Critical Illness

WHY GROUP SCHEME COVER?

Affordable, reliable solutions

Group Schemes cover is generally less expensive than individual cover. VodaSure Group Schemes ensure that all premiums are subject to tax and your benefits are paid out tax free. You may apply to change your cover following major life events like the birth of a child, marriage, death of spouse, divorce or promotion.

WHAT WE OFFER

Tailored cover for you

We know that every business out there can't be painted with the same brush. That's why we give you and all your employees the right options that best meet their lifestyle requirements. No matter the size of your business, whether you're an SME or a large corporate company, we are able to offer you cover that is best suited for your employees.

SUPPORT FOR YOU AND YOUR FAMILY

Family Assistance Benefits

This benefit provides important support to you and your immediate family including your spouse, children, parents and parents-in-law. We assist with:

Repatriation - Have your deceased loved one returned home for burial.
Funeral assistance - Support with managing funeral arrangements for the deceased.
Legal advice - Admitted attorneys are available to offer legal advice.
Bereavement counselling - Face-to-face counselling services is also available.
In the event of a trauma, such as rape and accidents, this benefit offers trauma and assault counselling and HIV protection, as well as emergency medical services.
Assistance with completion of claims forms and claim procedures.

Dial 082 17800 to access these services

IS MY BUSINESS ELIGIBLE?

Eligible employees

To qualify for VodaSure Group Schemes and Life Cover your business must have a minimum of 5 or more employees.
These employees must be:

Between the ages of
18 and 65

Permanently employed or
on long term contracts

Employed in
South Africa

Working 20+
hours a week

GET A QUOTE

Put your people first

Protect your employees with

VodaSure Group Schemes

[email protected]

HOW TO CLAIM

The claim process

Submit a claim

Submit your claim to Vodacom Life

Paid with 48 hours

We pay out within 48 hours of receiving all relevant claim information

Notify us within 6 months

Notify us within 6 months and documentation must be submitted within 12 months

FAQs

Everything you need to know…

Who is the underwriter of my funeral and life cover?

All long-term insurance products are underwritten by Vodacom Life Assurance Company Limited.

How do I submit a claim and how quickly is it paid?

Claim notification must be received within 6 months of death and claim documentation must be submitted within 12 months of death. All valid claims will be paid out within 48 hours of Vodacom Life Assurance receiving all the claim information.

What is the Family Assistance Benefit?

This benefit provides important support to you and your immediate family including your spouse, children, parents and parents-in-law. When you or a member of your family dies, we assist with:

Repatriation - to ensure the deceased is safely returned home for burial.
Funeral assistance - to help with funeral arrangements for the deceased.
Legal advice - in the form of legal assistance provided by admitted attorneys.
Bereavement counselling - in the form of face-to-face counselling services for support and advice.
In the event of a trauma, such as rape and accidents, this benefit offers trauma and assault counselling and HIV protection, as well as emergency medical services. The Family Assistance Benefit also assists with the completion of claims forms and claim procedures.

Are there any exclusions to these policies that I need to be aware of?

Yes, the following exclusions apply to the Group Scheme Benefits:

Participation in any terrorist activity, riot, civil unrest or war
Radioactive or nuclear explosion
Suicide or self-harm within two years of starting the cover
Refusal of medical treatment
Pre-existing conditions for disability benefits
Permanently employed or on long term contracts above 6 months
Employed in South Africa

Is there a waiting period on submitted claims?

There is no waiting period for compulsory schemes, where the full employee base is covered. For voluntary schemes, only accidental death claims are covered for the first six months after taking out the policy.

Read the Vodacom Life Assurance Company Limited Privacy Notice here and PAIA Manual here.

Page Category

Products

Page Description

VodaSure Group Schemes offers your employees Group Scheme Funeral cover, Life Cover and Disability cover. Giving peace of mind for your employees and your business

Page Title

VodaSure Group Schemes

Keywords

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/business/solutions/financial-services/group-schemes

Business Legal

Read more about Business Legal

Keep your business safe with legal cover

Call 082 17800

BUSINESS LEGAL COVER

Stay on the right side with legal cover

Today, more than ever before, it is imperative that businesses know and understand their legal and labour rights, and more importantly, these rights should be protected and enforced.

WHAT WE COVER

From R17.25 per month per employee

Who's covered: Business owner
Benefits: Contracts, Labour, Advice

View VodaSure | Legal Cover Ts&Cs

WHAT WE OFFER

Here’s what you’re getting

TELEPHONIC LEGAL ADVICE

Advice Assist

Not all legal assistance requires physical meetings. Telephonic legal advice on day-to-day business queries such as litigation processes licensing, debt collection and labour dispute assistance is only a phone call away.

PREFERENTIAL RATES

Call-a-contract

You no longer have to tackle complicated legal jargon in the acknowledgment of debt, lease agreements, sale of business assets, partnership agreements, Last Will and Testaments or even employee contracts and service level agreements. You can access a nationwide panel of legal experts at preferential rates.

ACCESS TO A LEGAL LIBRARY

Labour Assist

Dealing with poor employee performance, misconduct, insubordination, strikes, CCMA and Labour Court procedures sometimes requires intervention by a professional. You can manage the complexities of the Basic Conditions of Employment Act and the Labour Relations Act.

LEGAL REPRESENTATION

Litigation Life-Line

Defend any legal or labour matter with qualified lawyers on your side. While you are required to pay for this legal representation, there is a significant saving to you. With Business Legal, you pay a fraction of the cost for legal representation.

Here’s how it all works

01

Call us

Simply call us on 082 17 800 and press 1.
02

You’ll get a quote

We’ll provide you with a quote and, if you’re happy, activate your insurance.
03

Get Legal advice

Call 082 17 800 for service between 8:00 and 16:30 for expert legal advice on the telephone. There is no limit on the number or length of calls.

WHY CHOOSE US

What makes us different

Best legal advice

Gain access to the best legal advice for your business, administered by a nation-wide network of expert legal advisors.

A nation-wide network of legal experts

You can access a nationwide panel of legal experts at preferential rates. It doesn't matter where you are in the country. Legal advice is just a call away.

Affordable legal cover

With Business Legal, you pay a fraction of the cost for legal representation. So you can access the right level of advice that you need, without breaking your bank account.

Jargon free legal advice

Navigating legal processes and terminology no longer has to be difficult. Now you can access expert advice without having to struggle with complicated legal jargon.

FAQs

Everything you need to know…

Why does my business need Business Legal Cover?

Unexpected legal events can negatively impact the wellbeing of your business. With Business Legal Cover you can focus on growing your business while the experts help with your complex legal matters.

How do I know that I’m working with the best lawyers?

We've partnered with LAWYERLINK to bring you the best legal advice for your business. LAWYERLINK administers all legal services rendered in terms of this product - Registration number 2001/014508/07.

How will the legal experts deal with my business?

Your business needs to appoint a natural person such as an owner, partner or someone in authority to represent the business. The legal experts is the only person who will be allowed to provide instructions to the legal representative.

Page Category

Products

Page Description

Vodacom Business offers affordable legal cover to prioritize your business and protect it with expert legal support for contracts, labor, advice, and litigation.

Page Title

Business Legal Cover

Keywords

business legal cover, legal cover, business legal, legal services, legal advise

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Wi-Fi Calling Service

Vodacom Business Ticket

Fibre Bundles

Check your coverage here

Frequently asked questions

Credit Card Purchase

Acceptable Usage Policy

Introduction

Rights of Vodacom

Suspension or Termination of Service

Cooperation with Investigations

Modifications to Policy

Filters and Service Information

Prohibited Uses

Illegal Activity

Unauthorized Access/Interference

Unsolicited Commercial Email/Spamming/Mailbombing

Spoofing/Fraud

USENET Postings

Complaints

Responsibilities of Customers

Impending Security Event Notification

Configuration

Complaints

Privacy

Claims of Copyright Infringement

Additional Terms and Conditions

Complaints and Contact Information

Laws and Legislation

INTERNET OF THINGS

People and Spaces Monitoring

The Key Benefits of People and Spaces Monitoring

Single dashboard view

Real-time data

Visibility and efficiency

Why use People and Spaces Monitoring?

Visualisation of occupancy

Improved decision-making

Monitor entrances and exits

Manage social distancing

To get connected

Efficiently automated ordering processes

VODATRADE

Never miss another order ever again

PRODUCT FEATURES

Improved processes and efficiency

Here’s how it the supplier portal works

VODATRADE

VodaTrade Supplier Portal

Trading supplier flexibility

AUTOMATE YOUR BUSINESS

Automate your essential business functions with Trading Gateway

VODATRADE

Business Challenges

VODATRADE

Digital Solutions

VODATRADE

Business Benefits

CALL ME BACK

Put your business first

Trading Gateway

Automate your business

FAQs

Everything you need to know…

Empower your business network

VODACOM ORDERING SOLUTION

Never miss another order ever again

PRODUCT FEATURES

Improved processes and efficiency

HOW IT WORKS

Three step ordering solution

Manage Assist

Allocate products

Manage orders and trading partners

VODACOM ORDERING SOLUTION

Benefits to your business

CALL ME BACK

Put your business first

Vodacom Ordering Solution

For smooth and efficient inter-business connectivity

For smooth and efficient
inter-business connectivity