The Vodacom Business Experience Center offers visitors an exclusive, tailor-made experience showcasing the latest enterprise mobility products and solutions. Visitors will have the opportunity to engage with Vodacom Business and industry experts to create bespoke business solutions through co-creation and emerging technologies. With access to VR centers, virtual assistants and VC capable boardrooms, plus the opportunity of attending exclusive BEC events, the Vodacom Business Experience Center invites you to reimagine the way you do business.
Here’s what the Business Experience Center gives you…
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The latest enterprise technologies
Vodacom Business Broadband and Fibre to the Home customer on capped services will be able to transfer unused active data to other Vodacom Business Broadband and Fibre to the Home customers on the same capped service.
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Partnered problem-solving
A full day in our innovation lab engaging with industry experts to co-create bespoke solutions that meet your unique business challenges.
The Vodacom difference
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Leading network
We're a leading network with a wide range of ultra-fast business products.
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Business challenge
We have a range of solutions to solve challenges for businesses of all sizes.
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Internet of Things
Vodacom Internet of Things is rated #1 Most Progressive and Influencial in South Africa by IoT analysts.
GET IN TOUCH
To get connected
To get connected request a call back, email us or call 082 1960, FREE from a Vodacom cellphone.
The Business Experience Centre is located next to the activation arena in the re-imagined Vodacom World Mall in Midrand, Johannesburg. It is an invitation-only Centre and is not open to the general public.
As a valued Vodacom Business Customer there is no cost to you.
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Products
Page Description
The Vodacom Business Experience Center offers visitors an exclusive, tailor-made experience showcasing the latest enterprise mobility products and solutions.
Manage quotes and invoices easily from your account overview.
Quote on the go
Send quotes and invoices from anywhere, anytime.
Why Get the Vodacom Business Booster App?
Our business management app, powered by SAGE, lets you run your business wherever you are so you can get your admin done anywhere without having to go back to your office. Subscribe today and use the service free of charge for a 30-day period, thereafter a subscription fee of R215 per month for two users will apply.
Our business management app is currently available for Android and iOS.
Vodacom Business Booster App Launch
Vodacom launched the Business Booster App for fast tracking small businesses into the digital age.
Join Vuyani Jarana as he introduces the Business Booster App and Anthony Muller who takes you though a complete demo, showing you how powerful and simple it is to unlock the true potential of your business right from your mobile device. Our business management app makes running a business easier.
What you can do with the Business Booster App on the go
Vodacom Business Boost is a web-based accounting and business management application system that is simple, easy-to-use and manages your whole business cycle.
The information you send to and retrieve from Vodacom Business Boost is encrypted. It utilises a VeriSign security certificate. This certificate is fully authenticated and verified, encrypting your data with up to 256-bit encryption (browser dependent) and therefore ensuring that your data is safe.
Once the system receives your request it will immediately process it and you will receive confirmation by email. If however you do not receive an email within a few minutes, please do not hesitate to email us. Please have a look in your “Junk Mail” folder as it might have been detected as spam.
If the system does not detect any activity for 2 hours it will log you off automatically for your own security.
If you were busy processing transactions and your session expired, the system will save your transaction so that when you log back in you can restore any unprocessed transactions.
There is currently no single export file that can be returned to you, however you are able to print all reports and export the reports to Excel, Word, PDF, Text (Notepad) or PNG (image).
There is no need for you to back up your own data. Your data is backed up daily and all backups are stored for two weeks. Your data is further stored in two different locations accommodating multiple points of failure.
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Products
Page Description
Get the Vodacom Business Booster App, the business management app powered by SAGE, that allows you to get more done in less time while managing your business.
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Vodacom Business Booster App | Business Management | SAGE
Increased connectivity and worker mobility is leading to the breakdown of the traditional network perimeter, and both are contributing to sensitive data being shared with people and systems within and outside organisations. This trend requires different individuals and departments to have controlled access to data, while ensuring disclosure requirements comply and are managed in accordance with corporate governance controls.
Authenticating users has become a security best practice, but once is not enough. Public-key infrastructure (PKI) authenticate the user at first logon but leave the session open to hacker attacks. With continuous mutual authentication and encryption during every transmission between client and server, 2-factor authentication reduces the potential for data theft and fraud, by closing the window of opportunity for hackers.
Our 2-factor authentication SSL VPN utilises best-of-breed appliances to ensure end-to-end secure connectivity into your environment. Coupled with our mobile experience, it delivers a fully converged solution through any device with Internet capabilities. There’s no client software required thus making it a truly clientless SSL VPN.
Benefits for your business
Prevent unauthorized access to corporate information and IT
Corporate access control
2-factor authentication via SMS
End user confidentiality
Minimising total cost of ownership (TCO)
Access from anywhere
Maximising productivity
Clientless VPN
Ease of use
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This trend requires different individuals and departments to have controlled access to data, while ensuring disclosure requirements comply and are managed in accordance with corporate governance controls.
Planning, building and managing your infrastructure is crucial to optimising your network security. Vodacom Professional Services, together with our trusted and respectable security consulting partner, have both the experience and knowledge to make sure that your network is secure by offering a wide variety of consulting and compliance services to meet your requirements.
Our Professional Services
Compliance Audits
This offering is designed to assist companies with identifying and prioritising their requirements to obtain PCI, PoPI, ISO 27001 and other industry-related certification.
Vulnerability Assessment
CIC members work with system owners and system admins to holistically examine the security architecture and vulnerabilities of their systems through scans, examining system configuration, reviewing system design documentation and interviews.
Security Awareness
Let our experts guide and advise on your security strategy with our security awareness training of your employees.
Penetration Testing
Let our experts conduct a simulated attack against a segment of the customers' network to assess the target's resiliency to an actual attack.
Plan, build and run
Let Vodacom Business and our partners plan, install, configure and mature your onsite security services.
Advice
Let our experts guide and advise on your security strategy with our consulting services.
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Gmail
Email wherever you work and on whatever device.
Calendar
A cloud-based shared calendar keeps you synced with teams and devices, including smart scheduling and alerts.
Drive
Access your documents in the cloud from any device, without worrying about security or version control.
Endpoint Management
Stay in control of which devices access Google Workspace from Vodacom by setting policies and remote wipe functionality
Sites
The simple and intuitive way to create shared workspaces for your teams, customers or partners.
Vault
Cloud-based archiving for you - store, archive, search and export your emails and instant messages easily.
Hangouts
Chat, share desktops and collaborate in real-time on projects while on a call or video meeting.
Admin
Google Workspace from Vodacom is straightforward to manage for your organisation. Add users, manage devices or configure security and settings as you need.
GET IN TOUCH
To get connected
To get connected request a call back, email us or call 082 1960, FREE from a Vodacom cellphone.
Firewalls and Intrusion Prevention Systems (IPS) for protection against malicious attacks, are seen as the most critical first line of defence ensuring a secure network. A managed hosted shared or dedicated Vodacom Firewall solution provides the maximum level of perimeter protection to your internal network connectivity to the internet, including optional bulit-in UTM (Universal Threat Management) features.
Key Perimeter Security Benefits
Robust First Line of Defence
Acts as a robust first line of defense against malicious attacks. Firewalls and Intrusion Prevention Systems (IPS) are essential components that form a protective barrier between your internal network and the internet.
Cost-Effective Outsourced Solutions
The managed hosted shared firewall solution, in particular, provides an efficient and economical option for businesses. In this model, services are available through a shared, multi-tenanted UTM (Universal Threat Management) device, effectively distributing the costs among multiple users.
Comprehensive Package
Offers a comprehensive perimeter security package, combining essential elements for robust protection. This package includes not only the firewall itself but also features like optional failover/high-availability, intrusion prevention, and network anti-virus capabilities.
Perimeter Security solution offerings
Managed Hosted Shared Firewall
The shared firewall solution is a cost-effective outsourced solution. In the shared hosted model the service will be available, provisioned and managed via a shared, multi-tenanted UTM (optional) device and managed by Vodacom Business.
Managed Hosted Dedicated Firewall
The dedicated firewall solution is outsourced, providing security services as one complete perimeter security package. This dedicated firewall solution consists of: Firewall (optional failover/high-availability) Intrusion Prevention Network Anti-Virus
Managed on-site dedicated firewall
An on-site firewall solution is outsourced, providing a security service on your premises, with limited management. A variety of firewall hardware model options with either single or failover service for SME to enterprise environments.
Transport and logistics
The Vodacom Business Virtual Hosting offering requires firewall protection. If the you do not have a firewall (on-site, dedicated hosted or shared hosted) then the Virtual Hosting firewall will be included in the separate Virtual Hosting offering.
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A managed hosted shared or dedicated Vodacom Firewall solution provides the maximum level of perimeter protection to our customers' internal network connectivity.
Save on time and hardware/software expenses that companies usually incur when setting up their own mail filtering solution.
Increase productivity
Limit employee email abuse, such as sending large attachments and any non work-related mail.
Versatility
Administrators may need to change rules set from time to time. Both inbound & outbound rules can be altered and customised via a customer portal
What is Email Security?
A fully outsourced email content filtering service for both incoming and outbound mail. The service is based on a market-leading email content security solution. With totally customisable filtering rules, it protects Vodacom Business SMEs and enterprise clients against email-associated threats by enforcing acceptable usage policies. The solution is designed to control the email traffic being received by a client from the Internet by blocking all unnecessary email before it enters the network in line with the client's policy needs.
Why choose Email Security?
Vodacom Email Security solution covers the following:
• Blocking profanity in incoming and outgoing email.
• Blocking racist, sexist or other politically insensitive remarks, particularly in outgoing email.
• Blocking sexually explicit images attached to email messages.
• Blocking specific types of attachments for users, such as MP3 audio files, AVI video files and executables.
• Restricting the size of incoming or outgoing emails.
• Blocking outgoing messages containing sensitive or confidential information from unauthorized email accounts.
• Adding customer specific disclaimers to all outgoing messages.
More benefits to your business
Savings
By eliminating unwanted email content at the perimeter, valuable bandwidth can be saved.
Quarantine
Blocked messages can be released if requested by a user via the onsite administrator, using the customer portal. Notification of blocked email can be sent to notify users of policy-blocked mail.
The service is based on a market-leading email content security solution. With totally customisable filtering rules, it protects Vodacom Business SMEs and enterprise clients against email-associated threats by enforcing acceptable usage policies.
Now, more than ever, your small business needs a partner that offers a range of all-encompassing SMART business solutions, designed to help you grow your business.
Lending Solutions
VodaLend
When you need business funding to take your small business to the next level. Whether you need money to move into a bigger office, buy new equipment or use the cashflow to boost your advertising, we can make it happen for you.
Accidents happen but they should not affect your small business. Insure your business devices: mobile phones, laptops and tablets, against damage, theft and loss. Our affordable device insurance covers water damage, cracked screens and camera damage.
More than ever before, it is imperative that small businesses know and understand their legal and labour rights, and more importantly, protect and enforce those rights. Our legal advice solution covers your entity and employees for any contracts, labour, litigation.
Peace of mind for your employees and your business with life, funeral, disability and critical illness cover benefits. Our Vodacom Financial Services risk schemes minimises the negative impact of your employees' well-being and your business productivity.
Vodacom Ordering Solution is an efficient order and supplier management platform that connects multiple buyers to multiple sellers on a secure digital platform. Improve the quality of orders received through an optimised ordering process and reduce the time consuming.
f you're a small supplier, with no enterprise resource planning software, then you've come to the right place. VodaTrade Supplier Portal allows you to integrate parts of your business with your trading partners for improved processes and efficiency.
Whether you're selling your products online, on social media, in-store or out of the boot of your car, we can help you accept payments safely and seamlessly - anywhere in the world.
Accept Payments Online, From A Mobile Phone Or In-Store.
Fund My Next Move
Fund Your Business On Your Own Terms With VodaLend.And Buy Online
Protect My Assests
Insure Your Business Devices Against Damage, Theft And Loss.
Automate My Business
Efficiently Automate Your Ordering Processes.
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Products
Page Description
Your small business needs a partner that offers a range of all-encompassing SMART business solutions, designed to help you grow your business and look after your employees
Page Title
Business Solutions
Keywords
financial services, financial services for business, Business Solutions, business loans
Wifi Calling lets you make calls and send SMSs over a Wifi network
Call any number - landline or cellphone
Call any number - landline or cellphone - even if they’re not on Wifi
Call while abroad
Enjoy the benefit of calling while abroad without needing to activate roaming
Product overview
WiFi Calling is a capability that enables your phone to make calls and send SMSs over a WiFi network when cellular network coverage is not favourable. For example, when you are you are in a basement, or in another country without having roaming activated. In addition, it also allows you to make calls at local South African rates when travelling abroad. Never worry about being out of reach again.
Product Specifications
Only enabled when your network coverage is not favourable.
Your device will automatically choose the best connectivity option to make a call.
Enables calls and SMSs to be sent and charged according to your current SA tariff rates.
Stay in touch with Wifi Calling from Vodacom
WiFi Calling allows you to remain within reach where Wifi coverage quality is superior to network coverage. It is easy to use and calls will be charged at your prevailing SA tariff rates.
Did you know?
You can make WiFi Calls abroad without needing to activate roaming
You can make WiFi Calls abroad without needing to activate roaming
Only Vodacom WiFi Calling allows mobility between Voice over WiFi and Voice over LTE.
GET IN TOUCH
To get connected
To get connected request a call back, email us or call 082 1960, FREE from a Vodacom cellphone.
When calling from South Africa, Wi-Fi calls can be made where Vodacom cellular network is minimal or absent. This applies even when your device is connected to a Wi-Fi connection.
When calling from abroad, Wi-Fi calls can be made when connected to a Wi-Fi network that permits WiFi calling, regardless of cellular network strength.
• You pay less for calls, even when roaming in another country. For as long as you are connected to a Wi-Fi
network, Wi-Fi calling allows you to make calls and send SMSs at South African rates.
• It allows you to make calls when you have a stronger Wi-Fi connection compared to your standard
network connection.
• Wi-Fi calls use any available voice minutes or they get charged at current voice rates. No special bundles
are needed to make calls.
• You can call any number, whether landline or cellular, unlike other over-the-top providers. Example
Skype and WhatsApp.
• You will not experience dropped calls when moving from a WiFi covered area to an LTE covered area.
Wi-Fi calls are charged and billed at local call rates. Calls will deplete from your available minutes or they will be charged at out-of-bundle rates, where applicable. Sending SMSs over Wi-Fi is billed from available SMS bundles or charged at out-of-bundle rates, where applicable. This applies even when abroad and connected to a Wi-Fi network which allows for voice calls.
Data charges will only be billed to the public or private Wi-Fi network that you are connected to.
No, you can only have one of these services active at a time. Wi-Fi Calling cannot be activated while international roaming is activated and vice versa.
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Products
Page Description
Wifi calling allows you to make crystal-clear calls locally or abroad. Ensures your connected even in low-signal areas. Stay in touch with Vodacom.
A Vodacom WASP creates and distributes mobile content to subscribers via our network and infrastructure.
WASPs can generate revenue by providing premium content that subscribers are willing to pay for, such as:
• Ringtones
• Mobile wallpapers
• Horoscopes
• Jokes
• Mobile downloads
• Interactive voice prompts
• News and traffic updates
• Location information, such as the address of the nearest restaurant, police station, etc.
Why should I become a WASP?
Give your customers more value
Send promotional and informational content to your subscribers which enables them to make better decisions.
Respect your customers’ privacy and time
Choose from a variety of non-intrusive mediums - like SMS - to promote your business
Generate revenue & entertain subscribers
Sell rich-media content; news and traffic updates, ringtones, wallpapers and other mobile downloads.
How much does it cost to become a WASP?
We have various billing models ranging from per-event (eg: per SMS) and per-second (eg: based on call duration) billing to ongoing subscription services.
You will be charged a connection fee and a monthly access fee as soon as you’re connected to our network.
WASP service
Cost
Connection fee
R8 334.00 (excl. VAT)
Monthly access
R1 320.00 (excl. VAT)
Please note:
Your subscribers must be connected to our cellular network to access any of the mobile service offerings such as SMS, MMS, etc.
We will bill your subscribers for the mobile service and pay out a portion of the revenue to you.
Deliver highly targeted mobile content including promotional material or advertising messages such as ones informing store customers of an upcoming sale.
Please note:
It’s illegal to send bulk SMSs to customers unless they have opted in to the service.
Premium-rated SMS shortcodes
Enable subscribers to enter competitions or receive premium content by getting them to share their personal information such as name, contact details, preferences, etc.
Access subscriber information useful for marketing purposes and generate revenue through the delivery of premium mobile content.
SMS reverse billing
Extend the use of SMS services to your subscribers without them incurring a cos. eg: enabling customers to unsubscribe from a service for FREE.
MMS
Type
What you can do with it
Bulk MMS
Send multimedia and rich media content including video, sound and images to your customers
Target a predominantly young and connected audience that has a demand for mobile entertainment and information services on their cellphones
Premium MMS
Charge premium rates when offering MMS services
IVR (Interactive Voice Response)
Type
What you can do with it
Premium rated IVR
Provide IVR content at premium rates.
Please note:
Only Vodacom subscribers can access premium IVR content.
Premium rated IVR Dicon
Enable your subscribers to access premium IVR content by calling a Telkom, Neotel or VANs operator number.
Please note:
Only Vodacom subscribers can access premium IVR content.
USSD (Unstructured Supplementary Service Data)
Type
What you can do with it
USSD Reverse Billing
Enable your subscribers to interact with a menu using '*' or '#' keys which are available even on low end phones.
Extend the use of USSD services to your customers without them having to incur cost.
• Trigger a USSD session for your Vodacom subscribers on their cellphones even while they’re connected on a voice call or Internet browsing session
• Incorporate the service into your existing transactional products and services to augment the security, fraud and risk measures
USSD Network Initiated
Please note:
It’s assumed that your subscribers will expect and follow USSD prompts and subsequently follow the menu prompts.
Type
What you can do with it
Active LBS
Enable your subscribers to locate services on demand, by sending them location information on their cellphones.
Passive LBS
Enable your subscribers to sign up for regular automatic updates of information that they’re interested in, such as local weather and traffic conditions, etc.
Tracking LBS
Locate a subscriber by tracking the location of their SIM card.
Please note:
You can track the location of Vodacom subscribers only
The subscriber must provide consent to be tracked
The accuracy of results may vary because it depends on various factors, and location cannot always be pinpointed to within a few metres
You will need to pay for an audit of your systems by a recognised auditor (member of PAAB – Public Auditors and Accountants Board) to ensure that they conform to our criteria
After your application is approved, all the requirements have been met and the interface development completed, your system implementation will undergo the standard testing process prior to full commercial deployment
OBS (Online Billing Services)
Type
What you can do with it
OBS
We can bill and collect payment from subscribers for content services that you provide
Change the price of your content as your costs or value of the content increases
Charge flexible rates for the content provided
Bill for subscription and adhoc services
WIG (Wireless Internet Gateway)
Type
What you can do with it
WIG
Enable your subscribers to access the Internet through a secure wireless connection without having to remember keywords
Deliver menu-based apps, such as mobile banking apps, which your subscribers can download from the WIG gateway using a unique OTA (Over The Air) USSD shortcode
• Confirmation of Supplier name and type of entity
o Company / Close Corporation: Certificate of Incorporation
o Sole Proprietor: Copy of Owner’s Identity Document
o Partnership: Copy of Partnership Agreement and copy of Identity Documents
o Trust: Trust registration document
• Unlimited Surety Document
• VAT Registration or Tax Clearance Certificate
• BEE Certificate or Letter of Exemption with current financial year end turnover and Black shareholding
• Memo Deemed Employees Annexure
• Original Bank Indemnity Form
• New Supplier Creation Form
• Corporate Governance Questionnaire
• Health, Safety, Environment (HSE) Questionnaire by the Vodacom network.
If you don’t meet the requirements to become a WASP
• We enable you to get your service operational as soon as possible using our set of standard specifications and processes.
Please note:
Vodacom is a mobile cellular operator and provides third parties with access to its mobile offering.
Vodacom is responsible only for ensuring the availability of the mobile cellular bearer service.
Vodacom does not take responsibility for the availability, uptime, redundancy, network and system security or set-up and configuration of your routers on your direct link or connectivity via the Internet or VAN.
To be a WASP, you must adhere to the WASPA Code of Conduct which was formulated to prevent bad practices and fraudulent activity.
Voice over Internet Protocol give the ability to originate and terminate VoIP minutes with Vodacom network access, using a geographic (021, 031, etc.) or non-geographic (087) telephone number. VoIP uses the latest IP technology to provide high-quality voice calls and competitive voice rates, and can be utilised by businesses of all sizes. You can also combine voice and data transfer over the same access (Business Internet Fibre, LTE and Wireless).
The Key Benefits of VoIP
Cost-effective
SAVE up to 20% on your monthly voice calls. Vodacom VoIP-to-VoIP (on-net) calls within your business branches are free!
Suits your business needs
Different VoIP minute bundles (250, 500 and unlimited) are available to suit your business needs. T&Cs apply.
VoIP telephone number
Port your geographic telephone number(s) to the Vodacom network or we can allocate new telephone numbers to your business.
What is VoIP?
Easier than ever to manage
No need to get a separate phone or PBX for your business; our VoIP service connects to most Private Branch Exchanges.
Flexible and competitive call rates
No surcharge beyond the fixed cost that you pay for your internet connection and VoIP minutes.
Don’t lose sleep over infrastructure
No capital investment required. All you need is internet connectivity and we manage the rest.
Vodacom's VoIP packages and services make it easy for businesses to manage their telecommunication needs. Our VoIP packages Connect to most Private Branch Exchanges (PBXs) without the need for a separate phone or PBX. Enjoy flexible and competitive call rates, with no additional surcharge beyond the fixed cost for internet connection and VoIP minutes. Vodacom eliminates the need for any capital investment, as all that is required is internet connectivity, and they manage the rest.
Choose from different VoIP calling plans that cater to different needs, starting from 250 anytime minutes up to unlimited anytime minutes. Additionally, Vodacom offers core services such as VoIP - Interbranch, VoIP - Local & National, and VoIP - Cellular that can help businesses to save on calls made to anywhere in South Africa, and eliminate the possibility of network congestion, poor voice quality and latency.
How Much Does VoIP Cost?
250 Anytime minutes
500 Anytime minutes
*Unlimited Anytime minutes
R134,99 PM
R234,99 PM
R399,99 PM
Fair usage policy (FUP) of 3000 minutes to the unlimited minute bundle
International calls are excluded /charged separately
Out of bundle rates apply
The Vodacom VoIP Product Portfolio Consists of These Core Services:
VoIP - Interbranch
Connects your company's various geographically distributed PBXs to the Vodacom MPLS (Multiprotocol Label Switching) IP network.
It allows voice calls between branches to be routed seamlessly via the Vodacom IP network and SD-WAN as well.
VoIP - Local & National
Save significantly on calls made to anywhere in SA.
VoIP calls are carried nationally over your data connection on our MPLS IP network, to the PSTN (Public Switched Telephone Network).
VoIP - Cellular
Calls made to other cellphone users are routed over the Vodacom data network.
This eliminates the possibility of network congestion, poor voice quality and latency.
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One Net Business
A fixed and mobile convergence (FMC) solution bringing you Unified Communications features via a range of devices; IP devices, smartphones, function phones, tablets.
