Automatically contact your customers to confirm their appointments
02
Get feedback
Get feedback from customers to improve your service
03
Automate
Automate your cash collection cycle
Assist Suites overview
Make sure your customers show up on time - every time - with Assist Suites, a web application that lets you plan SMS communications with your customers. This simple system is suitable for small businesses plus it’s easy to understand and anyone can learn to operate it, so if you’re looking for an efficient way to communicate with your customers, rely on Assist Suites to send them scheduled text notifications via SMS.
What are the benefits of using Assist Suites?
• Automatically contact your customers to confirm their appointments
• The colour-coded calendar/appointment management dashboard provides an overall view of your schedule, confirmations and appointment statuses.
• Build Customer Satisfaction Surveys - insights learned will help you improve service and build loyalty.
APN (Access Point Name) Data Manager is your always-on control centre for corporate mobile data. It puts the power back in your hands—giving IT teams the tools to allocate, monitor, and secure data usage across your organisation in real time.
From defining user quotas to blocking abuse, APN Data Manager helps you manage your mobile environment with confidence and ease.
Our service promise
Key Benefits
Whether you’re running an internal intranet, managing remote teams, or simply trying to reign in data costs, APN Data Manager lets you:
Allocate data usage by user, group, or device
See and stop abuse before it becomes a problem
Authenticate users securely for remote access
Simplify user management through an easy self-service portal
Gain full visibility into mobile data usage, 24/7
Make your corporate data, manageable
Who It’s For
Medium to Large Enterprises
Intranet Access:
Allocate access to HR systems, internal tools, menus and more
Allocated Data:
Provide different data limits as required
Remote Workforce:
Ensure staff working from home stay connected securely
IT Cost Control:
Eliminate manual work and control runaway mobile data usage
Key Features
Corporate APN Control, Simplified
A secure, always-on portal for managing your mobile data estate
User-Level Data Allocation
Assign specific data bundles to individuals or groups
Real-Time Visibility
Monitor who’s using what—before it impacts costs or security
Proactive Abuse Management
Detect excessive, unauthorised, or suspicious usage instantly
Fast User Provisioning
Add or remove users by MSISDN in seconds—no support tickets required
Centralised Oversight
Manage your entire corporate APN from one intuitive dashboard
Secure Remote Access
Streamline employee authentication and reduce IT headaches
Policy-Based Flexibility
Create rules per user, department, or seniority level
Take Command of Your Corporate Data
With Vodacom Business APN Data Manager, you’re no longer reacting to mobile data challenges - you’re owning them.
Add and remove items centrally and synchronise to facility level in real time.
Clinical profile and registration
Complete the clinic profile with staff contact details, clinic characteristics, and GPS coordinates for geo-spatial mapping.
Stock level capturing
Manage stock levels per facility through a lightweight Android application.
What is the Stock Visibility Solution?
The Stock Visibility Solution (SVS) makes a smartphone and application bundle available to dispensing facilities for the capturing of stock levels on a daily basis. The information synchronises in real time to a cloud-hosted server that automates alerts and reports for the benefit of various levels of supply chain management.
Vodacom Stock Visibility Features:
Weekly and monthly reminders
Automate notifications to all registered facilities to remind them to submit stock levels, stock received and stock lost.
Weekly and monthly stock count
Use the SVS mobile application to record stock on-hand levels, expired stock, and stock received since the previous submission.
Stock visibility
Support decision-making on provincial, district and sub-district management level with real-time access to stock-level information.
Stock distribution
Ensure timely distribution to facilities.
The Vodacom difference
Data security & access
Applications synchronise in real time to cloud-hosted data warehousing to ensure data is always accessible but still secure.
Reporting
Access real-time reports through the internet and mobile apps in any format and configure automated email reports to different stakeholders.
Stock-out report analysis
Instantly compare the number of facilities that stock a particular item with the number of facilities that are out of stock of a particular item.
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Fibre
Get internet that's up to three times faster than 3G.
The Stock Visibility Solution (SVS) makes a smartphone and application bundle available to dispensing facilities to capture stock levels on a daily basis.
Page Title
Stock Visibility
Keywords
Internet of Things, IoT, Stock Visibility, dispensaries, clinics, pharmacy, supply chain, stock levels management
Confidently know that your vehicles are never out of reach, even when they're out of sight.
Responisble driving
Keep drivers in check using near real-time notifications of speed to prevent accidents.
Enhance service delivery
Improve transparency through delivery tracking for better customer experience.
What is Smart Asset Management?
Smart Asset Management is a structured process of decision-making over the acquisition, use, safeguarding and disposal of assets to maximise their service delivery potential and benefits, and to minimise their risks and costs over their entire life. Our solution opens up two-way communication between your critical assets and the central application for better control.
You May Also be Interested in:
Stock Visibility
Monitor and capture medication stock levels on a daily basis.
Quickly and accurately record, manage and report all healthcare service information.
Eliminate mistakes
Ensure quality with built-in validation checks when entering data.
Make better decisions
Provides health workers with more administrative and clinical decision-making support when they need it.
What is Vodacom AitaHealth?
This intelligent smartphone-based application empowers Community Health Workers (CHWs) to deliver preventative care services to communities on a home-based level. AitaHealth supports both administrative and clinical decision-making on a real-time basis, and enables the capturing of registration and health assessment details of the households they visit directly on their smartphones.
Mobile Technology Brings Healthcare Into People's Homes
AitaHealth Features
Ward-based outreach teams, reporting to one specific health facility, consist of many Community Health Workers (CHWs).
CHWs visit households to register members and access their health status using the AitaHealth mobile application.
During a triage assessment, the CHWs identify individuals with possible health risks. They then schedule follow-up visits to these households or provide them with counselling or home-based care.
Aggregated data is available on different levels: ward, sub district, provincial and national. Individuals' confidential information is only available to CHWs and team leaders.
You May Also be Interested in:
Stock Visibility
Monitor and capture medication stock levels on a daily basis.
Vodacom Business provides bespoke Internet of Things (IoT) solutions designed to digitally transform organizations across Africa. Our enterprise IoT services include smart asset management, utility monitoring, enterprise mobility, extended reality (XR), and sector-specific tools like AitaHealth for healthcare and Citizen Engagement for public service deliver
Smart Asset Management: Track, monitor, and optimise your critical business assets in real-time to reduce loss and improve ROI.
Smart Utilities:Leverage smart metering and energy data analytics to identify conservation measures and reduce utility costs.
Stock Visibility: Digitally monitor and capture daily inventory levels (including specialised sectors like medication stock).
Enterprise Operations & Security
Secure Device Management: Enable your workforce to operate smart devices remotely without compromising corporate network security.
People and Spaces Monitoring: Utilise sensor technology to monitor footfall, area density, and facility usage for smarter space management.
Enterprise Mobility: Scalable mobile solutions designed to support business growth and remote working.
Public Sector, Health, & Education
AitaHealth: A comprehensive digital solution to record, manage, and report healthcare service information efficiently.
Vodacom Citizen Engagement: A digital platform enabling citizens to log service delivery incidents and track municipal progress.
Vodacom e-Learning: Maximising educational potential through connected hardware like our “One Tablet per Child” initiative.
Advanced Connectivity & Innovation
Vodacom Extended Reality (VXR): Blend the physical and digital worlds using Augmented Reality (AR) to revolutionise training and operations.
Mission Critical Communication: A national Push-to-Talk service offering the stability of mobile networks for instant, two-way radio style business communications.
Frequently Asked Questions:
How does Vodacom IoT improve business security?
Through our Secure Device Management and Smart Monitoring platforms, businesses can secure their data across all mobile endpoints while physically tracking critical assets in real-time.
Can Vodacom IoT help municipalities and government?
Yes. Solutions like the Vodacom Citizen Engagement platform allow municipalities streamline service delivery by letting citizens digitally log and track local incidents.
Why is Vodacom Business moving away from the Service Configurator (SC)?
UCO is built for growth and offers deeper insights, greater control, and a more seamless experience than the previous system. It provides features and data such as real-time traffic volumes that were previously unavailable.
Do you offer custom IoT setups?
Yes, Vodacom Business focuses on co-created, bespoke IoT ecosystems tailored to your specific organizational challenges, from energy conservation to workforce mobility.
What industries can benefit from Vodacom Business IoT?
Our IoT solutions are adaptable across multiple sectors in South Africa, including manufacturing, healthcare, public service (government), retail, logistics, and education.
How does Vodacom secure its IoT devices?
We use enterprise-grade Secure Device Management and smart monitoring to ensure that all connected assets, remote workforce devices, and data endpoints are protected against cyber threats.
What networks power Vodacom IoT?
Our IoT devices are supported by Vodacom's reliable connectivity infrastructure, including NB-IoT (Narrowband IoT), LTE, and 5G networks, ensuring seamless national coverage.
Page Description
Grow your business with Vodacom IoT solutions. Connect devices seamlessly to optimize processes, reduce costs, and drive innovation. Request call back
VPN is provisioned and deployed very quickly, saving time for your business.
Data is always secure
Full proactive monitoring and network surveillance with powerful security features ensures complete protection of your data.
Guaranteed and reliable service
Comprehensive SLAs (Service Level Agreements) provide the reliability and assurance that your business needs.
One secure network across your organisation
Seamlessly integrate all the networking solutions of your business, including inter-branch connectivity, voice services, etc.
Empower your business via controlled access
Interact privately with suppliers, customers and peers. Allow selected stakeholders to securely access your network applications.
Prioritise your traffic
You can prioritise applications, including voice, video and data based on your business requirements.
VPN Service Types and Costs
We offer VPN services on multiple internet access mediums including a leased line, fibre, microwave, satellite, ADSL and mobile.
National VPN Provides seamless network connections between customer sites. Enables applications to be differentiated so that they don’t impact each other negatively, maintaining service quality from start to finish.
International VPN Extends our VPN solutions beyond the South African border. Leverages agreements with primary international carriers in locations where we don’t have our own points of presence.
VPN iXchange Uses the Vodacom MPLS (Multiprotocol Label Switching) IP network to provide secure access to third-party services and applications. Offers secure access to services and applications including corporate banking services, trading feeds, credit bureau service and application support services.
Please note: The cost of the service depends on your business requirements. To find out how much this service will cost, request a call back
One seamless, secure network across your organisation. Seamlessly integrate all your networking solutions, including inter-branch connectivity and voice services as well as access to hosted services and applications in the Vodacom Data Centre. Get total network connectivity on one integrated platform.
Empower your business via controlled access Interact with suppliers, customers and peers in a private environment. Provide selected stakeholders with secure access to your network applications. Improve your business operations to offer better service and satisfaction to your customers.
Prioritise your traffic Use the VPN network to handle and distinguish between high-priority traffic and less time-sensitive traffic. Prioritise applications such as voice and multimedia, stock data updates, and regular bulk data backup based on the importance.
Fast deployment Save time for your business with rapid provisioning and deployment of VPN.
Data security Get the best protection for your data through: - Full proactive monitoring and surveillance of your network - Powerful security features
Guaranteed and reliable service Get reliable and assured service backed by comprehensive SLAs (Service Level Agreements).
Choice of speeds based on your business needs Choose bandwidth speeds that match your business requirement. Select the most suitable service class and performance level for data, voice and video applications.
Global reach Get worldwide coverage and global networking power with our robust infrastructure. Collaborate remotely all over the world without having to worry about security.
Reduced costs Save on infrastructure expenses. Collaborate cost-effectively between remote sites through seamless business continuity. Free up human resources.
Enhanced network control Experience proactive reporting and management to enhance your networking control. Get fully manageable connectivity between your business branches and sites.
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Leased Line
Dedicated Leased Line Access is the next step up from a standard fixed-line broadband business connection, like a normal ADSL line.
Our Managed VPN solutions enable the sending and receiving of data and voice securely between branches of your business, both nationally and internationally, as if the branches are connected to one big private network.
Join our world-class stable network ensuring reliable connectivity. You can count on super-fast speeds and advanced infrastructure
Fair usage Policy is enforced to ensure customers receive reliable/fair Internet experience
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On-site support
Experiencing problems? We'll come to your premises when you need us.*
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Manage products online
Log in to your profile online to:
Manage your account
View balances
Top up data
View top up history
Usage reports
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We'll do the installation
Together with our installation and support contractors, we'll ensure that your service is delivered, installed and maintained so that you're always confidently connected.*
Get Ready to power-up your business
Only Vodacom Broadband Connect offers you a selection of super-fast, super-reliable connectivity solutions to ensure that you are Ready to connect and serve, no matter where you are or what you do.
All broadband offerings are contended when the network experiences load. Speed indicators advertised are the maximum download speeds. See T&C’s for maximum and minimum up and download speeds. All services are coverage dependant. E&OA.
*Based on May 2015 Ookla Data, Vodacom offers the fastest mobile internet Data speed in South Africa.
*In certain instances call-out fees are charged.
GET IN TOUCH
To get connected
To get connected request a call back, email us or call 082 1960, FREE from a Vodacom cellphone.
Only Vodacom Broadband Connect offers you a selection of super-fast, super-reliable connectivity solutions to ensure that you are Ready to connect and serve, no matter where you are or what you do.
Technology that uses radio waves - not fixed lines - to transmit data
High-speed, high-capacity, stable and reliable
High-speed, high-capacity, stable and reliable connectivity comparable to fixed lines
Useful
Useful in urban areas without fixed-line access
What is Microwave?
Microwave uses radio waves to transmit data between any two points, without the need for fixed lines.
It’s a cost-effective alternative to our Managed Satellite service which needs satellite access.
Use it to handle large data transfer and mission-critical connectivity requirements.
Why should I get Microwave?
Save on capital expenditure
Save on capital expenditure
Get high-speed, high-capacity connectivity
You get reliable high speeds and enough bandwidth to support any business application that is bandwidth-intensive.
Get reliable back-up connectivity
Microwave is a suitable back-up option for your primary mode of Internet access because it offers uninterrupted connectivity.ur primary mode of Internet access.
Get access where infrastructure is lacking
If your business has a remote site where no fixed-line access is possible, Microwave access is an ideal, cost-effective alternative.
Receive guaranteed support and surveillance
We offer SLAs (Service Level Agreements) and are committed to mitigating MMDT (Maximum Monthly Down Time) per incident for all Vodacom self-provided access.
Quick and easy installation
Microwave is quicker to provision and install than fibre, and we can easily provide solutions to customers.
Features & benefits
Save on capital expenditure
• Microwave is less expensive to install than fibre and satellite
• Capital expenditure and operational costs are less than those of fibre
• Total cost of ownership is low because it uses existing mobile connectivity infrastructure
Get high-speed, high-capacity connectivity
• Get enough bandwidth to run bandwidth-intensive applications
• Transfer data between business sites and run mission-critical applications such as remote back-ups
• Use it for video-conferencing and VoIP
Get reliable back-up connectivity
• Microwave is a suitable back-up option for Internet access in the event that your primary ADSL line fails.
Get access where infrastructure is lacking
If your business has a remote site where no fixed-line access is possible, microwave access is an ideal alternative.
Receive guaranteed support and surveillance
• We proactively monitor the access, transport and IP layers
• We offer SLAs and are committed to mitigating MMDT per incident for all Vodacom self-provided access
• Quality of service is assured
Easy installation and choice of speed and bandwidth
• Microwave is quicker to provision and install than fibre
• We can quickly and easily provide access solutions
• Easily scale up on speed and bandwidth to meet your evolving business needs
Core business applications enabled
Get connectivity for core business applications such as:
• Point-of-Sale solutions
• Large-scale stock management and ordering
• Bandwidth-intensive business administration and credit vetting
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VPN
Keep all your local and international business sites connected through a private and managed virtual network.
Microwave from Vodacom uses radio waves to cost-effectively transmit large data at a high speed, without the need for fixed lines.
Page Title
Microwave
Keywords
Vodacom, business, corporate, company, microwave, send large data, high speed, stable, reliable, radio waves, high capacity, connectivity, costs, types, features, benefits, LAN connect, IP connect, packages
Uses remote satellites to provide high-speed, always-on connectivity
Avoids limitations
Avoids the limitations that you would typically experience with fixed-line Internet access
Ideal alternative VPN solution
Ideal alternative VPN solution for businesses in remote areas where landline access is not possible
What is Managed Satellite?
• Managed Satellite uses remote satellites to provide high-speed, always-on connectivity while avoiding the limitations that you would typically experience with
fixed-line Internet access
• It reaches virtually all areas – metropolitan to rural – and provides continuous high speeds because it doesn’t depend on fixed lines
Why should I get Managed Satellite?
Customise Internet speed to your needs
Choose any speed that meets your business needs, as long as you have the required hardware.
Affordable access for all
We deploy the latest in satellite technology to provide bandwidth-efficient and affordable service plans.
Always-on connectivity
Connectivity is guaranteed with built-in redundancy and failover technologies.
Get service no matter where you are
Get consistently good quality of service no matter where your sites are located.
Hassle-free and quick deployment
Hassle-free and quick deployment
Secure and private access via managed VPN
Get total control of the access criteria with more security and seamless third-party connectivity.
Managed Satellite product lines & cost
Overlay services
Use when you need:
• To effect a specific service plan like Internet at multiple locations
• On-demand streaming for real-time applications such as VoIP (VVoice over Internet Protocol), video conferencing and business TV
Continuity services
Use when you need:
• A back-up Internet solution for your primary fibre access
• Seamless changeover from the primary to the back-up Internet source
• The cost of this service depends on your business requirements
• To find out how much this services will cost, request a call back
Business Internet
Wireless
Get a premium, Fibre-like connection with uncapped Business Internet Wireless. Enjoy speeds of up to 80Mbps.
Customise Internet speed to your business needs
You get to choose speeds as per your business needs; all you need is the right hardware. For example, a 1.2m antenna with a 2-watt radio radius will give you a connection speed of up to 4Mbps to the satellite router and 720Kbps from the satellite router.
Affordable access for all
We deploy the latest in satellite technology that provides bandwidth-efficient service plans making it affordable for large and small businesses alike. You can use the bandwidth better and prioritise traffic to applications that are most important to you, eg: voice or multimedia.
Always-on connectivity
The Managed Satellite network is completely IP-based with built-in redundancy and failover technologies that seamlessly kick in if one element becomes unavailable, thus guaranteeing connectivity.
Get service no matter where you are
You get the same quality of service no matter where your sites are located, unlike some other access mediums which rely on line of sight or are best-effort solutions.
Hassle-free and quick deployment
You don't have to wait for lines to be installed, for clearances or for local infrastructure to become available. All you need is the right hardware and a clear view to the North/Eastern sky.
Secure and private access via managed VPN
Our managed VPN options give you total control of the access criteria and provide more security and seamless connectivity with third parties. You can connect different business sites to each other in a secure and managed VPN, without necessarily having to connect to the Vodacom MPLS (Multi-Protocol Label Switching).
Guaranteed quality of service
Our exacting SLAs (service level agreements) guarantee that your satellite connection will deliver the connectivity, reliability and speed you require.
Consistency of speed and service
Satellite access is not dependent on terrain, quality of copper landlines, or distance from the exchange or radio frequency equipment. Therefore, it provides the same speed and service quality all the time.
Best-suited as an alternative VPN
This solution is most suitable for businesses experiencing security limitations with landline-based communications. It’s also ideal for businesses that need broadband back-up access during possible landline failures.
Transmit simultaneously to multiple locations
This is the ideal service to provide data multicast and business TV because satellite is perfect for transmitting data to multiple locations simultaneously.
Get in touch to get connected
To get connected request a call back or call 082 1960, FREE from a Vodacom cellphone.
Managed Satellite provides high-speed, always-on connectivity, even to rural areas, avoiding the limitations typical of fixed-line Internet access.
Page Title
Managed Satellite
Keywords
Vodacom, Business, Corporate, Managed satellite, satellite connectivity, connect to Internet by satellite, internet access, satellite, high speed, fast, reliable, rural areas, without fixed line, without landline, managed VPN, costs, features, benefits,
