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What you need to know before you sign-up

Now that you have purchased a VodaPay Kwika or rented a Max device, how do you set it up to work for you? An email has been sent to you containing an onboarding package that gives you a step-by-step guide on how to activate your machine. You will need to unbox your card machine and switch it on.

For the duration of the activation process, please kindly charge your card machine to get enough power for you to insert your credentials. Once all this has been done, kindly call the tollfree number 0800 000 654 on your card machine box for our dedicated call centre staff to assist you.

When setting up your profile, kindly remember your reference number. The Merchant ID is 15 characters long and begins with "VPS" e.g. VPS123412341234 and the details of your business as they appear on your company's profile. This process will take a few minutes and soon you will be well on your way to accept electronic payments from your customers. After your onboarding process is completed, kindly log into your Merchant Portal and select a username and password that you will use to access this platform.

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