CRACKED SCREEN R2500+
If you've cracked your screen, we'll repair or replace it.
If you've cracked your screen, we'll repair or replace it.
You're covered for any water damage on any of your devices.
In case accidental damage occurs to your touchscreen, we have you covered.
If a little accident happens with your camera. we'll fully repair it.
You must have bought your device directly from Vodacom or from an approved Vodacom dealer for it to be eligible.
To log a claim, please complete this insurance claim form and email it to [email protected]
Please also remember to: report the incident to Customer Care on 082 1940 (FREE from your Vodacom cellphone) AND report the theft or loss to the South African Police Service and get a case number.
You must submit your claim within 30 (thirty) days of loss, theft or damage.
Yes, you will need to pay an excess if your claim is approved – the amount will depend on your policy.
If the listed SIM card is not in the insured device at the time of damage, loss or theft, the device will NOT be covered and your claim will be declined.
Simply contact us on 082 1952 or email [email protected]
Yes. A few terms and condititions apply. See T&Cs https://www.vodacombusiness.co.za/resource-file/c2mkrgwqtrdc0s4wgs7m4s/insurance-and-corporate-terms.pdf