Hosted Call Centre
Let us help you create powerful connections with your customers.
- A fully modular call centre service
- Offers software that can help run and manage your physical call centre
- Choose only the modules that suit your business needs
- Remotely access our data centre and leverage our infrastructure
To get Hosted Call Centre
OR
Call 082 1960 to speak to a sales consultant, FREE from a Vodacom cellphone.
What is Hosted Call Centre?
- Our Hosted Call Centre solution is a fully modular call centre service.
- It offers call centre management software and services that you can use to run and manage your physical call centre.
- It’s offered on an OPEX costing model, which means no CAPEX investment .
- Choose one or more of the modules offered by Hosted Call Centre, such as Voice Inbound or Voice outbound
- Includes messaging, reporting, intelligent routing, scripting and recording, plus more!
Why should I get Hosted Call Centre?
Hassle-free set-up
Just choose the modules that you need and we’ll have your call centre service up and running quickly.
Reduced overhead costs
Save money on set-up, maintenance, technical expenses as well as hardware and software costs.
High reliability
Built on our next-generation access fibre network, the solution guarantees high reliability and availability levels.
Exceptionally easy to manage
A user-friendly interface allows you to configure your call centre processes without the need to employ expensive technical resources.
How much does Hosted Call Centre cost?
- The cost of this service depends on your business requirements
- To find out how much this service will cost,request a call back
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