Hosted Call Centre | Vodacom Business

A full Omni-Channel Hosted Contact Centre solution
Choose one or more of the contact centre modules that caters for your business requirements
Offers software, hardware and licenses To help manage your physical call centre from the cloud

Our Hosted Call Centre and Contact Centre is hosed in Vodacom secure and world class data centres
Our Hosted Contact Centre solution is a fully modular contact centre service
Both offerings are offered on an OPEX costing model, which means limited CAPEX investment
Our Hosted Call Centre and Contact Centre offering is aim all size businesses
Advanced Desktop applications that enables remote working for all agent types

Why should I get Hosted Call Centre?

Hassle-free set-up

Just choose the modules that you need and we’ll have your call centre service up and running quickly.

Reduced overhead costs

Save money on set-up, maintenance, technical expenses as well as hardware and software costs.

High reliability

Built on our next-generation access fibre network, the solution guarantees high reliability and availability levels.

Exceptionally easy to manage

A user-friendly interface allows you to configure your call centre processes without the need to employ expensive technical resources.

One Net Connect

Use our mobile switchboard to ensure that you never miss a call.

Hosted IP PBX

Let us run your voice and data communications using the flexibility of the cloud.